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"After calling several companies on a friday afternoon and none of the coming through, Arcadia Air was out last hope and call. With our A/C out for two days already in 118 degree weather, with no bs, no excuses Jimmy the owner came to our home, addressed the issue recommended a new unit, WAY lower than what all the other companies had offered, we were skeptical but went with it. Jimmy means Business, he sent Michael and Brian on that Monday morning to deliver, install and set up our A/C. His team is awesome, again no excuses, no BS just delivery. These guys worked with us to ensure all worked well, communicated the entire time they were in our home. THANK YOU Jimmy, you have a solid and loyal customer for life. Your superior service, attention to detail and love for the service you provide makes things super simple when you see the struggle and stress. Highly recommend Arcadia Air!!"

"Steve was great to work with and Cali was amazing. He was the hardest working person I have encountered in a a very long time. Meticulous detail of work and above and beyond customer service."

"All appointments were on time. We were very happy with the work. Would gladly refer NXTLVL Air, LLC to our family. Thank you for referring them to us."

"I was having a problem with my heating. Bill came into our office and was able to diagnose the problem and fix it. Bill was prompt and very professional."

"Couldn’t recommend more. Very affordable very kind and will recommend to all friends and family"

"Unfortunately our experience with Ray was not a pleasant one and this review is being posted to make sure people are aware of the type of work he provides.  We hired Ray on February 03, 2025 after walking him through our home and showing him the work we wanted done prior to us moving in. The requested items were to:  1. Paint the inside of the house which he quoted us at $1000 2. Replace baseboards throughout the house for $500 3. Remove double doors in the master bedroom that led to another bedroom and close up that space for $10004. Install kitchen cabinets for $3000 5. Do some work on the patio such as paint and trim for $500.   The total came in at $6000, this price was for labor only. We agreed we would provide all the materials he needed to complete the work. He asked for a deposit of 50% but we ended up giving a deposit of $2500 in good faith to begin the work. Two weeks into the contract, we noticed that the work was not getting done as quickly as Ray had promised he would have it completed. We had given Ray a key to come in as needed since we weren't living in the home yet. However, we found that he sometimes wouldn't show up to the house and we would have to reach out for an update. He had gotten sick but he said he would work over the weekend and at night if need be in order to have the work completed by the time we needed to move in. We gave him the benefit of the doubt and continued to work with him. The following week we again saw very little progress, when we asked for an update Ray was reluctant to provide one. We informed him that we would need some communication in order to reassure ourselves that the work will get done. 3 weeks into the contract and the only work that had been completed was a closed off wall, some paint in the 3 of the bedrooms and the 4th bedroom was mostly untouched.  In order to speed things up before our move in, we hired another contractor to start on the kitchen (line item #3). We informed Ray this was happening and listed out what we needed him to complete before we moved in. He agreed but once again the amount of hours he put into his work were minimal, he would show up for 1-3 hours a day. He also started to take some of his tools home, saying he didn't need them to complete the work he was doing on the home.  Over the weekend of March 1st, we ended up moving in with some of the bedrooms uncompleted. We spent the weekend painting part of the house we would be occupying so we could move our things in without getting paint on them.  Ray showed up to work and started to paint another part of the house but the following day (a Friday) he didn't show up. We texted him if he was going to come to the house and he responded with a question, asking if it was raining outside, implying it was too humid to paint.  Even though there was still plenty of work to do such as the baseboards and small other items he agreed to do to make up for the fact that we painted 1/3 of the house. This brings us to the week of March 10th, 5 weeks later from the date we hired him and he still hadn't completed line items 1 & 2. He showed up to work the following week, completed 2 baseboards and left after just two hours of work, leaving work uncompleted and took the remainder of his tools without saying a word.  We messaged Ray 2 more times, to try to reach an amicable agreement on the work that was left undone. We asked for a partial refund but the only response we received was that he did other work not listed on the invoice. We asked for him to elaborate on this work and he did not respond. We also still haven't received our house key.             "

"Hotshot is an absolute disgrace to the service industry. I made the colossal mistake of hiring them to diagnose a simple sprinkler issue. Instead of fixing the problem, their technician broke the main water valve, leaving my entire system inoperable. To add insult to injury, they had the audacity to quote me a staggering $2,100 to repair the DAMAGE THEY CAUSED! They tried claiming the damage was due to normal wear and tear and not their fault, which is clearly a lie as the valve was working perfectly fine before their arrival. As a business owner, I'm appalled by their complete disregard for customer satisfaction and the sheer rudeness of the owner. Rather than owning up to their blunder and rectifying the situation like any decent company would, they offered to inspect the mess they created for another $150, then slap me with the repair bill. This is nothing short of extortion. I implore anyone considering using Hotshot to reconsider. Do not fall victim to their fraudulent practices. I'm forced to pursue legal action to right this egregious wrong. Hotshot, you should be ashamed of your business."

"Professional and always done right."