Small & Major Appliance Services in Parkville, MD

"The plumber was very knowledgeable and came up with a creative solution and recommendation which was very helpful."

"Every step of the process was professional"

"Tom has been to our house several times for appliance repairs. He is very knowledgeable and professional."

"I was very impressed with their commitment. After snaking the clogged drain they tested it before leaving. When it was somehow clogged again they stayed and snaked it again for no additional charge. They also guaranteed the work for 90 days. Highly recommend! Communication primarily via text instead of voice calls was also a big plus. The workers were very conscientious and wore protective booties over their work boots to protect our floors as well."

"Mr. Chan was very pleasant to work with, he is very knowledgeable regarding plumbing."

"Quick service at a reasonable price. I'm very satisfied."

"Sometimes things do not go well, that is life, but it is how you follow up that matters. This job did not start out smoothly, apparently due to miscommunication between the office and the technician... but ended up being fantastic. First day, tech (Danny) arrived late, though he was responding to a job that another tech had already started, did not understand the scope of what needed to be done, and did not have a tool he needed. Was very nice, very polite, did not leave a mess, etc., but did not finish job. I called the office. Darlene was apologetic, she spoke with Danny and with the service manager, immediately got things rescheduled. Second day, Danny was again nice, polite, clean, and got everything completed promptly and correctly, AND took extra time to fix another problem that had come up with another unit. Great customer service, good price, professional work. Would definitely recommend AYS to others."

"Wonderful follow up and customer service"

"Steve is professional and caring. He helped resolve my issue immediately. Very dependable and price was reasonable. He actually cares about his customers.....not to mention his work is EXCELLENT!! Michele White Marsh, MD."