Tankless Water Heater Repair Services in Parsippany, NJ

"I had an amazing experience with ProsWay Plumbing & HVAC! My water heater stopped working, and they were able to come out the same day. Not only did they fix the issue, but they also installed a brand new unit in record time. The team was extremely professional, knowledgeable, and respectful of my home. They explained everything clearly, and their pricing was transparent and fair. I highly recommend ProsWay Plumbing HVAC for anyone in Morris County needing water heater installation or repairs. They are reliable, efficient, and truly put the customer first!"

"Gomez Vision Construction, LLC. Overall they did an amazing work on the construction of our sunroom. Jorge is a very professional, respectful and responsible Contractor. His Team is composed of members with the same professional skills. They are all knowledgeable, polite, punctual and clean. They left the place fully finished and up to our standards, everything was spotless. We are so satisfied that we already have another project lined up for him. Way to go, Jorge!!! Thank you so much for a job very well done."

"Great hands on experienced Orlando!"

"What I liked that prompted the 5* rating. (a) Prompt and direct response. To the original proposal, as well as any subsequent communication/messaging. (b) Direct, consistent and "suspiciously" low pricing. The price quoted was less than 50% of my regular HVAC company. To be fair my regular company is one of the most expensive. GSWH quote was barely higher than the heater's price on Supply House. Had it not been for rating here, I would have avoided this company on that suspicion. Especially since it was a Text-only quote. No contract write-ups with details. Now I can say they seem to have achieved this competitive pricing through focus (water heaters only), volume and efficient operations. Kudos to GSWH for making this possible. (c) My purchase qualified for utility company rebate. I was not aware, neither was this mentioned during sales pitch. But along with Township paper work, GSWH sent me information about where/how to apply for it. That's a bonus (d) I spent additional money on extra work identified during install. But it all looked logical to me and could not have been part of the original quote. (valve replacement, etc.). (e) Chris and Roger worked efficiently and very respectfully. My job had some challenges (non standard sizing of the original unit's pipes, older unit wont drain easily, etc.). I suspect they spent more time than typical for these situations. But there was no complaint or ask for any adjustments. Of course not everything was smooth. But nothing to take away from overall good project and hence 5 star rating. Rough bumps on the execution were: (a) GSWH filled in City form and mailed me. After that, it was my responsibility to see it through with the city. My previous (expensive) HVAC contractor handled all those directly. I chalk it to remaining operationally efficient and focused. I had not trouble working through city process. (b) There was air left in the boiler side plumbing. This caused my boiler to stop functioning on the night of the install. There was hot water (because of the storage tank) but the heat was lost. I contacted GSWH at 9 PM, and they sent Chris and Roger back the next day. That day they did a thorough (once-bitten-twice-shy like) job of removing air from the system. They insisted and exchanged the expansion tank on that system too. I agree it was truly required. The system worked smoothly since. (d) Chris indicated that I may need an expansion tank on my heater per city code. Since my old one did not have it, I said may-be not. I wish he had insisted with confidence. Because city inspector did insist on it. So I had to call them to do that part later. At a higher fee of course. (e) The aesthetics could be better? I am no plumber, so I don't know what is better plumbing functionally. But arrangement of pipes and the expansion tank could be more compact? It definitely looks tidy. But looks less efficient use of space. (f) The call on the night of the install, for reporting problem with air in the system, was responded by a less polite person than my generation is used to. But nothing to take away from effectively scheduling and addressing it."

"Ken is prompt, and does quality work!"

"He was absolutely the best plumbing service I have ever had. He was professional, knowledgeable and persistent. The issue was with a tankless gas water heater. Those on demand water heaters are not easy to diagnose. But, Angelo Pascale is a master plumber who knew what he was doing. It is not often that you get the best service to solve your problem. If I ever had any other issues needing a plumbing service my GO TO guy is Pascale Plumbing."