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"WARNING!!!! Water Damage Specialist Inc. out of Lehi Utah Daniel Davies is a heartless crook. If you want to spend thousands of dollars out of your pocket over what your insurance will pay, go with this company. That is what he charged me, and I understand he has way over charged not only me but others including my neighbor who is in her late 80s. We live in a retirement community. I am almost 70, and I live on Social Security. He has put me into financial hardship. I do not know how I am going to recover and rebuild my home. He took most of the money the insurance paid me. Also, this happened just before Christmas, so I could not buy any Christmas present for me children and grandchildren. This broke my heart. I told him that, but to no avail. He was a heartless, greedy, money hungry crook. According to adjusters from three different insurance companies, one said Water Damage Specialist Inc. is rated D-. Another said that only less than 10% of restoration companies do what he does. This is the findings from my insurance company. Quote - Mitigation sent to us by Water Damage Specialist. It has been confirmed that they have manually manipulated the pricing to be higher than the prevailing rate established by Xactimate, the program that we all use to make sure pricing lines up. They also have charged for larger dehumidifiers and negative air fans than they should have. We will not be able to pay the amount that they invoiced. I am going to advise them of the amount we are paying, and they should not be charging more than that is He was advised and Daniel Davies did NOT budge an inch. Water Damage Specialist Daniel Davies is definitely on all these insurance adjustors radar screen and what a crook he is. He will not negotiate with me or the insurance company. He will charge you thousands of dollars out of your pocket over what the insurance company will pay. At first, he is very nice (a salesman) then he will argue with you. He is a salesman/crook. I have spoken with other restoration companies they said, once we pay off our equipment which takes only a couple of jobs everything at that point is 100% profit. They also said, fire them if they ask for your credit card up front, in which Water Damage Specialist Daniel Davies did. He is a liar and he is a thief, do not use him, run. I wish I would have read his reviews first. Over 90% of other restoration companies would have been better than Water Damage Specialist Daniel Davies. WARNING DO NOT USE WATER DAMAGE SPECIALIST INC. OUT OF LEHI UTAH DANIEL DAVIES. Read more reviews from Home Advisor. The one-star reviews are exactly what happened to me."

"Great!"

"Gas water heater finally went out and we wanted to get a quote for replacing 40 gal with 50 gal and also switching to a gas tankless. I found 4 service providers on Angi last niggt and got estimates from all 4 this morning. Trent with Neon Plumbing and Air was the 4th estimate and without question I’m glad we went with Neon! Trent was very knowledgeable, informative, attentive to detail and explained pros and cons for both types and very transparent about everything. He was able to get all supplies today and come back in about 90 minutes and completely take out old tank and install new Navien tankless water heater including updated to code plumbing and exhaust vent. I highly highly recommend Neon to anyone considering any kind of heating, air or water service and ask for Trent if possible!"

"Our home is over 25 years old and we were needing a combination of home renovations and a series of new work including new bedrooms, bathrooms, storage rooms and generally fixes around the house. Dan and his team were incredibly professional, adaptable to changes and quality driven. The projects varied significantly in scope and he assembled a team that was able to accomplish our request and exceed our expectations. We have already had neighbors look at his work and are interested in hiring Retrospect. Very personable."

"Matthew was very professional and completed the work in a timely manner. He provided guidance on what supplies would work best and the cost was fair."

"Amazing work and service! Highly recommended."

"The remodel took 2 months to complete after I was told it would take 10 days. Delay after delay that was not explained and no communication unless i called them to complain about the delay. I can understand delays due to materials issues, but this company should communicate regularly with the client, especially if there are delays."

"I would like to preface this review with two things: 1. 5 star offers a discount on their work if you leave a good review, be weary of what you read on here. 2. We have had this company complete both a kitchen and a bath remodel. The issues I will bring up were consistent with both of these jobs. During both of our remodels, the biggest complaints I had were communication and quality. Two big components that a company should really pride themselves on if they cared about their customer base. Communication for our projects failed at almost every step of the way. The conversations had between us and the salesman were great, and then almost every single interaction that was not only had between us and the company but the company within themselves was comically poor. Some examples include: 1. Being told we would have a project manager come to our house prior to the project to check out our attic for structural questions (no one ever came before they started knocking down walls) 2. There were days workers would show up when we didn't know they were coming and not show up on days we were told they were supposed to be there. Not to mention the tile workers who had their truck parked outside our house from 8-5 but stayed in there late and left early to smoke. 3. Several unanswered/not returned calls and texts from the project managers. The only time the office reached out to tell us about something? When the bill was "due" even though our project wasn't complete yet. 4. Our salesman saying a project would take 3 weeks when in reality, it's been 3.5 months and there are still issues. 5. Anytime we asked the current workers what the plan was for the next day or really anything, they NEVER knew. They didn't know who was going to be working, they didn't know when, and they didn't know on what. 6. Several of the workers telling us point blank that their fellow workers screwed up and did things wrong. Good thing we caught it I guess? 7. Tile was about to be installed until I noticed it was not the right time, and the workers had no idea and they didn't know what tile they were actually supposed to put down or in what pattern. Then tile had to be ordered, delaying us even further. 8. The list goes on and on. It's as though no one in the company ever talks to each other, or their customer, and we're left trying to put the pieces together. Secondly, their quality of work is not worth what you pay, not even close. There has not been a single thing that they've done that we haven't had to ask them to fix or redo. This adds time to the project, financial strain on us as customers, and not to mention the stress of constantly acting as a project manager. We have had MAJOR things need to be redone (I'm talking walls needing to be taken apart and rebuilt, cabinet and ceiling painting, relocating outlets, and an ENTIRE SHOWER FLOOR), as well as other things (paint chipped walls, bad putty jobs, grout crumbling, paint splattered inside and outside the house and on and on) and all of it was because no one from their team cares enough to do it right the first time. The pictures I will include show *finished* products that they think are appropriate to leave as a job well done. Not only that, but just this last time when pointing out that the glass they had "special ordered" was actually measured wrong and therefore our shower door is crooked, I was told that my "OCD will just have to live with it." This company is not worth your time or effort. I would never recommend them to anyone."

"Brian came out the same night I called and was able to get our emergency taken care of quickly. Great crew! Friendly"

"Monkey Wrench replaced my tankless water heater. The water heater was faulty. Wes was on the phone with the manufacturer and had details worked out for a new water heater. Wes spent many hours diagnosing and replacing water heater. I was happy with the work done by Monkey Wrench and would much recommend"