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"Broke electrical line to yard light. Said they are not responsible. Also, someone there said to call back to arrange to get it fixed. When I did, was told they do not do electrical work in Champaign. My wife had informed the technician of underground wire before work began. In addition, can not close closet door because of Jack hammering that was done. As a result, dust was all throughout the house."

"Ill keep this as short as i can, which isn't short given the multitude of screw ups on Tigers part. Overall the turn time was good and setting the appointment was easy, however the experience left ALOT to be desired. The initial person who took my call did not properly record the issue as described resulting in the first tech being unprepared to resolve the issue and a subsequent visit from an advisor. The advisor drew up several service offerings and made a few recommendations for upgrades and enhancements to our existing system, including pointing out a possible safety issue. As part of that she made mention that they would have to remove a small portion of dry wall in the upstairs laundry closet to complete the flexible duct work which we agreed to. She scheduled the appointment for the work to be completed monday (it could have been done friday had the first call taker properly recorded the issue). The technician that showed up on monday was friendly enough however was unprepared to complete the work. Instead of a small hole in my laundry closet the duct work resulted in a hole in my kitchen ceiling spanning half the width of the kitchen, way more intrusive than what the advisor had set us up for. The technician also asked for my assistance multiple times, including to help pull duct work, which if im paying for a service, why do i have to help perform the service? The technician was also unprepared to clean up after himself as he needed to borrow my shop vac, paper towels, and cleaning spray. I guess his shop vac had been damaged on a previous job (again why am i paying you?). The technician also failed to perform all of the work that was paid for days in advance, more specifically they did not cap off the open flue from an old furnace which is a service that had been prepaid with the advisor. When asked about this the technician said he did not have the part, but if he came across one would "drop it off". After realizing this tiger was called requesting a refund for the unperformed work, at which point we were told "it could take up to a week for the supervisor to contact you to process that". Really? Your supervisors are too busy to ensure customer satisfaction in a timely manner, but you sure can come take someones money in less than 48 hours no problem.... I would not recommend them to anyone and definitely will not be using them again for anything. Attached is a picture of the small hole i was told would be left in my laundry closet. Please not that by laundry closet it ended up being kitchen ceiling, and by small hole, it was halfway across the kitchen."

"Very complete and thorough installation and provided very good advice on what kinds of cabinets and countertops to select. Dan was always willing to go the extra mile to make sure that the project was expertly completed to our satisfaction."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"I cannot sing the praises of Cordts Heating and Air loud enough. Our old furnace crashed right before a cold wave hit. Not only did Cordts give us the most fairly priced estimate for the work, but they made the installation "urgent" and had the system installed in our home less than 2 days after Brad came to give the estimate. The crew was professional, courteous, and did a FANTASTIC job installing the new system. The house was toasty warm within a couple hours after they finished the installation and testing of the system. We are very pleased with the entire experience and will be recommending Cordts to anyone who's having an issue with their heating/cooling system."