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"Terrible experience, employees snooped through my belongings as they packed my home"

"This is a long overdue review of a great company. My husband and I hired American Abatement for mold remediation work from a roof leak that caused damage into an interior ceiling/wall/window area of a bedroom in our house in November 2017. We had just finished working with another mold remediation company for a separate, unrelated leak in our kitchen island, and while that company started out well, we almost fired them before they were done due to how unprofessional their workmanship and interaction was with us. That being said, when we had to find a new company for mold remediation in a bedroom, we called a lot of companies and asked a lot of questions. When I found American Abatement and spoke to David Smith, his overall demeanor was non-rushed, professional, respectful, and combined with his credentials, I felt positive about this company. He was able to get me a bid quickly, and his pricing was very reasonable, despite the fact it seemed many of his jobs listed on his website were with large companies and organizations. They even recommended saving the expense of not doing the mold testing other companies said to do after evaluating the small scope of the mold which was limited to the interior of the wall. Let me say that I honestly felt, after the unprofessional experience with the first mold remediation company, like my guardian angel had sent American Abatement to me. From day one on the job, every single person who came into our house to work on our job, from the foreman, to the mold remediation team, and then finally the crew that did the build back portion of the job - every single one of them was polite, respectful of our home environment, and professional. The job site was set up well with plastic protection on the flooring, and proper bio-hazard contamination containment and disposal of mold per industry standards. When the job was complete, the bedroom looked like new and all was left clean and no debris left on site. Would definitely recommend this company. Although my job was a small job, I was treated as if I was one of their large clients. Fantastic company."

"There staff was awesome, on time and respectful. They made the trip to Globe twice to help me address issues. They weren't pushy or demanding and generally wanted to help out in my time of need."

"The self-test product was as expected. The reports require additional research to interpret and understand, so seemed more targeted at professionals."

"Avoid these people!!!!!! They are the worst. They tell you lie after lie and take forever to do the work. My insurance company called them in even though it was not in my best interest. I regret the day I let them in my front door, and I regret the day I let Allstate insure my house."

"This is a story sad but true of a company that has very good work but very bad business practices This begins in September of 2021 An estimator is sent to survey damage done by a roof leak due to a Solar installation On this visit, the estimator without authorization attempted to fix an issue The problem as was always suspected was part of a Solar panel installation and not even close to the problem area, again this was not authorized The estimator spent roughly 45 minutes for his activity and arrived late even though it was clearly communicated my sister-in-law worked nights and was asleep, there were 2 guests here, but they would authorize; this was presented as a favor - to attempt to stop further leakage Now to current time, on March 16th, 2022 I have resolved my roof issues with Reimagine Roofing - recommended Jim the representative for Silver City comes to inspect the work and close our business and I am presented with 2 invoices, 1 for the ceiling repair and 1 for what i have no idea It came to be that 1 as for the ceiling and 1 the additional charges were for the attempted unauthorized repair which didn’t do anything anyway Those charges were 586.46 - during an estimate appointment for insurance purposes this amounts to $13 a minute i will add that if you have any interaction them, they or their representative's do understand payment options using current electronic/computerized systems, like Zoelle or simple BillPay"