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"Purchase of materials was fine. Carpet installation was fine. The hardwood floor installation was, and still is, a disappointment. The installation is shot through with gaps. Some of which were filled with an oil base putty whose color is not really close to that of the floor planks. The major issue though was that the installers failed to quiet squeaks in the subfloor of the whole upper hallway. Nor did they mention it prior to installing new flooring over it. The whole upstairs had to be ripped out and reinstalled. The Floor Store did pay for the rework but the fact that such thoughlessness was demostrated was astounding. The reinstall was performed by their "cleaner" but the nosing and several other spots have the same gaps with the same putty. I would not recommend The Floor Store. We cant be the only ones that have experienced."

"I used All Day projects several times in about a 2 year period from 2015-2017. Window Cleaning - Aside from being expensive, I found their employees to be professional, polite and tidy about their work. I didn't have a problem with that service. Christmas Lights - I purchased an Angies list promotion wherein the company would sell you Christmas lights, put them up and then store them for the next year. The first year, the lights went up and down with now hassle. The employees who put the lights up were careful and professional. Because I had just moved into our house and everything was in boxes I chose to have them store the lights as was an option with the offer I purchased the lights and service under. The next year they came out to install the lights and didn't have it in their system that they had stored my lights. I told them that they had stored them for me and after some discussion they agreed to put my lights up but requested that I switch to LED because they are more durable etc. I accepted and up they went. The crew then showed up unannounced in early January without me scheduling the removal to take down the lights. They refused to leave them with me as I no longer wanted them to store them because of the confusion (I'm not sure they actually offer that service anymore because they couldn't keep anything straight). The gentleman was almost hostile about it as if I was trying to get free Christmas lights. Which is insane - we did so few lights. Just the trim on a small house. They couldn't possibly have cost more than $200. There would be absolutely no reason for me to lie about this. I simply wanted the lights I had already paid for. I asked the gentleman removing the lights to have the owner call me. He never called. Overall, after using them a few times for projects around the house I was surprised with the way they treated me. I was literally standing at the door holding our 3 week old baby arguing with them over Christmas lights, when it occurred to me this company just isn't worth it. Save yourself the headache and work with people who are organized and treat people well."

"no one ever returned my call to have the service started"

"Phillips came out May 7 and looked at my existing wired Pillips alarm system to determine what was needed to replace my failed alarm/keypad. We discussed a display that would clearly show status in text not just numbers 1 - 8. I received a quote for a "Master Alarm system/display for $595." At that time I had no way to compare the system in the quote since the model number of the equipment to be installed was not specified. Seemed high since no wiring would be required. Phillips installed the new alarm and display using existing wiring on May 22. After seeing the keypad it clearly was a low end system, little better than my old 25 year old display. I had no idea how low end it was until I researched it. I'm a retired EE type so am more than capable of comparing specs. The installed display is available for ~$50, though no longer listed on the Napco web page. There is an updated version with a LCD display that would have been about $25 more. The alarm hardware itself sells for ~$100. I questioned what I paid $595 for and was told it was "probably" $295 for parts and $300 for labor. Twice I requested a more definitive breakdown of cost, but have not received a response in over a month. I am obligated to pay what I signed up for, lesson learned. But I would encourage any prospective customers to shop around and demand to know exactly what alarm system will be installed and how much labor would be required."