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"I called John and asked for annual service of 5 compressors that serve 8 split a/c units. His employees are very professionals, efficient and good mannered. This was last year. Today at 25 degrees outdoor, expecting down to 0 degrees tonight, my boiler stopped working - John was at the house in no time - he fixed it. He is the best UW"

"They were fast and fair. Respond right away to calls and texts. Work great so far. And they didnt try to force me to replace the whole unit like first estimate i got. They were very honest"

"BEST CONTRACTOR i’ve ever had to deal with Clean cut, uniformed, texted arrival info with tech pic, didn’t rush me and answered all my question’s Micael Kraiza IS THE BEST TOP NOTCH Trouble shot my problem which saved me $1,000’s of dollars This was my 2nd electrician, the first electrician failed in all categories Had 2 calls in for JSP, they are efficient, competent, their office/phone staff are KNOWLEDGEABLE AND KIND and accessible all day long"

"I recently hired Castaldo Property Services to tackle several home improvement projects, and I couldn’t be more pleased with the experience or happier with the results. From the start, I had an initial project walkthrough with the owner of the company, who took the time to understand my needs and provided an insightful appraisal of the work required. One of the key projects was the completion of bathroom upgrades, and the owner offered excellent suggestions that elevated the final outcome. The work was completed with exceptional craftsmanship, and everything was done within a reasonable time frame. The attention to detail and professionalism were top-notch. I am extremely satisfied with the quality of the finished work and would highly recommend Castaldo Property Services to anyone looking for reliable and skilled handyman services. Whether you're tackling one project or several, you’re in great hands with this team! Thank you, Eric, Brandon and Josh."

"I believe this was a scam. They arrived. There was almost a $300 estimate before starting the job estimate was never supplied blamed, getting a permit, which other plumber was able to get in less than a day never heard back until I complained still have not received an estimate play they did not wanna do the job and just took the money."

"Issue with Bell Mechanical This past August of 2024 we had a heat pump system installed in the house by Bell Mechanical. Unfortunately, we have had nothing but issues since with the biggest being no heat multiple times and now again today we are without heat in the majority of our house. It is freezing outside, we have a toddler and within the past week this is the 2nd time we have no heat (4th time since the system was put in). Not only is this a life safety issue, but it also is heart breaking to have your toddler tell you they are freezing. Looking for advice on next steps. We have never sued anyone or threatened to sue but this may be the time as we have had nothing but issues since the beginning. From the start we made it very clear that everything needed to be done to code and permitted. We were doing a lot of major renovations at our house and everything was being done to code and permitted. John (the salesman) at Bell said that was not a problem. John also told us that the only additional cost we could potentially incur outside of what he quoted us for the system and its installation would be a $500 fee for the installation of the heat strip. We accepted this and moved forward. After Bell removed our central air system and installed the new carrier system we got his with additional work needed at the tune of over 2k. Needless to say we were not happy. John told us the electrician they use and that if we used that electrician there would be no delay but if we used ours that it would cause a delay. So, we went with what John said as he was the expert. John got the electrician to come down a little in price which we were grateful for. Fast forward to when the building inspector came out to close out the permits for the work Bell did and other work being done at the house, the inspector told my contractor that the heat pump was not done to code. We were told that the electrical for it was not done to code and he could not close out the permit. My husband talked to the electrician Bell gave us who informed us that Bell told him to “cut corners” which was part of getting the cost down slightly. Reminder, we NEVER said to do this, we made it clear that everything needed to be permitted and even paid the permit fees to Bell. Back and forth with Bell and the electrician got the electrician to fix his work at no additional cost but Bell still needed to fix the outside plug which was not to code. Giovanni at Bell agreed that Bell would fix this issue at no additional cost. It has been 3 months now and Bell has still not rectified this issue and Giovanni and John are both nonresponsive to our follow-ups. Bell has also had to come out 4 additional times because our system was not working and again today, we have no heat. Today will be the 5th time they have to come out for issues on a system that is 4 months old. This is not OK. We have given Bell ample time to rectify the issues. Clearly they did not do the install properly and there is also the possibility we have a faulty system. We have never sued someone or went to court but then again, we have never had such large and costly issues."

"I decided to go with Cassidy because out of the 4-5 different companies I contacted, they were the first to respond in a timely manner and their dispatch fee was affordable ($79 vs >$100). The actual service they provided went well. They were on time, finished the whole project within a couple hours and were professional. However, I did remove a star from my rating because they do overprice everything. I was able to cut down my total cost by >$300 by just buying my own supplies (ex: water faucet, basket strainer, faucet aerator, etc.). They were going to charge me $125 for something I was able to get for $4 and fix on my own, which I thought was ridiculous. Overall, I would recommend because they made the whole process go smoothly but I would just be aware of their pricing and make sure they don't trip you off."

"Sync mechanical was super professional and efficient. Family owned business very trusting and caring team. John was awesome at advising all kinds of different systems, and very honest for brand selection and pricing."

"The work was done on time and on budget. The crew was professional and cleaned up every day."

"It was outstanding! He is on time, skilled work and got along with all my dogs! Will use in the future for all my handyman needs."