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"Excellent! Went above and beyond on our floors, they look amazing"

"It went very well. The work was done very well. There was no problems The work was done on time. The installer was very friendly and professional"

"NO..... DON'T DO IT..... VNEVER EVER USE EMERSON ONE FLOOORING... ESTIMATOR HONKED LIKE A GOOSE ABOUT THE VAST NUMBER OF YEARS EXPERIENCE HE MASTERED - PROVIDED AN ESTIMATE INCLUDING SLAB PREP - $2700... COMPLETE JOB! PATCHING, NUMBER ONE PADDING, CARPET AND INSTALLATION... PAID $2000 DOWN. 2 WEEKS LATER, ITS INSTALLATION DAY! FIRST THING THE INSTALLER SAID WAS THE SLAB NEED LIQUID LEVELER, NOT PATCH WHICH RELUCTANTLY i HAD TO APPROVE AS I WAS READY TO MOVE INTO MY BEDROOM AFTER OVER A YEAR - BEWARE OF THEIR SENDING INVOICES BECAUSE THEY DONT. NO ONE HAS EMAIL. NO HEADS UP CONCERNING AN EMAIL HAS BEEN SENT OR TEXT MESSAGE. 2 WEEKS LATER THE NOT YET READY FOR PRIME TIME ESTIMATOR - SALESMAN CALLED AND WANTED REQUESTED i PAY MY INVOICE. i TOLD HIM SURE AND IT WAS $700. WROTE THE CHECK AND HE SAID WE WERE ALL SQUARE. ANOTHER WEEK GOES BY AND HE CALLS AGAIN LEAVING A VOICEMAIL MESAGE i HAD AN OUTSTANDING INVOICE FOR $535. RETURNED HIS CALL AFTER 2 DAYS BELIEVING THIS MUST BE A MISTAKE. HE PROCEEDS TO TELL ME I HAVE AN OUTSTANDING INVOICE AND COULD COME BY AND PICK UP A CHECK. I SHARED WITH HIM I WAS A LITTLE RELUCTANT TO PAY THIS INVOICE AND WITHOUT DISCUSSION HE BASICALLY CONTROLLED THE REST OF THE CONVERSATION. I'M TIRED OF PEOPLE NOT KEEPING THEIR WORD, PLAYING GAMES, AND THAT'S FINE, DON'T PAY IT, WE RECORD ALL PHONE CONVERSATIONS AND WHAT WE WILL DO IS PLACE A LIEN ON YOUR HOME. THIS TOOK PLACE ON A FRIDAY AFTERNOON AND WITHIN THE FOLLOWING WEEK I RECEIVED A LETTER FROM EMERSON WITH A LIEN OF MY PROPERTY INCLUDED. I WAS IN SHOCK, FLABERGASTED, THE I BECAME VERY ANGRY. WENT AHEAD AND PAID THEMN THE $530 RESPONDING IN WRITING TO KEN EMERSON, CEO AND FUROR OF HIS GESTAPO EMERSON ONE FLOORING DEBACLE. A FEW FACTS TO REMEMBER WHY NEVER TO USE THESE INGREATES. AN INVOICE WAS NEVER MAILED OR PROVIDED IN PERSON FOR THE ORIGINAL WORK AND AN INVOICE WAS NEVER PROVIDED FOR THE EXTRA $530 - I WAS NOT AFFORDED DUE PROCESS WITH THE LIEN FAST TRACKED ON MY HOME - THEY BRAG ABOUT TAKING ALL CREDIT CARDS WITH NO FEE'S UNTIL YOU WISH TO USE AMEX (SORRY, THEY DON'T TAKE THAT ONE) IN CLOSING THERE ARE MORE TRUSTWORTHY PLACES OUT THERE FOR THE HARDWORKING TRUSTING PUBLIC. THIS IS DEFINITELY NOT ONE OF THEM. I'M ALSO LEGALLY BLIND. THANK YOU FOR ALLOWING ME TO VENT"

"I had a quote within 2 days. My card was declined by by bank and I had to approve the amount, that was thee only delay I had and it was my fault. I had to make a few adjustments to my order, and I was requoted at least by next day. Shipping confirmation came after the weekend, and I had trim pieces actually arrive before I received my shipping confirmation. Shipping actual flooring to me was curbside, I would have paid a bit more for the company to place in my driveway if given the option. Everything was palletized securely, and everything arrived without defects. Pricing came in better than expected, and better than quotes I received from other companies. Great experience, I will definitely be a returning customer."