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Laminate countertops repairers in Queen Creek

Avatar for Miracle Method of Chandler / Gilbert
Miracle Method of Chandler / Gilbert
33 E. Comstock Dr. #7
4.77(
25
)
Approved Pro
Miracle Method of Chandler / Gilbert
33 E. Comstock Dr. #7
4.77(
25
)
Approved Pro
Customers say: Quick response
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers
22 local quotes requested

We combine knowledge and research with our extensive practical experience to ensure a specialized approach for your project needs. Contact us today for a fair and accurate estimate of your project. We look forward to adding you to our long and growing list of happy customers.

"I’m looking for the name and contact info for the individual who installed 3 toilets at this address"

Linda S on January 2025

We combine knowledge and research with our extensive practical experience to ensure a specialized approach for your project needs. Contact us today for a fair and accurate estimate of your project. We look forward to adding you to our long and growing list of happy customers.

"I’m looking for the name and contact info for the individual who installed 3 toilets at this address"

Linda S on January 2025


Avatar for Elegant Bath and Remodel
Elegant Bath and Remodel
929 N Val Vista Drive
4.33(
6
)
Approved Pro
Elegant Bath and Remodel
929 N Val Vista Drive
4.33(
6
)
Approved Pro
Customers say: Quick response
1042 local quotes requested
8 years of experience

At Elegant Bath and Floor, we are committed to providing our clients with top-notch bathroom remodeling and flooring product and installation services that exceed their expectations. We believe that a beautiful and functional bathroom and new flooring can make a significant difference in a person's life, and we work hard to achieve this goal for each of our clients. We follow a simple and transparent process to ensure that our clients are fully satisfied with the outcome of their bathroom remodeling or new shower installation. We are with you every step of the way. We are licensed, bonded, and insured and complete hundreds of remodeling projects each year backed by one of the strongest warranties in the industry. (Sister companies: Floor Coverings International, California Closets, CertaPro Painters, Paul Davis Restoration)

"They were one of the first to respond to my need for an estimate on my kitchen remodel (due to pipe burst, would be working with insurance). The gentleman came out and was lovely but then completely ghosted me. I never received the estimate or any communication on why. I cannot recommend them if this is how they run their business."

Sarah A on October 2024

At Elegant Bath and Floor, we are committed to providing our clients with top-notch bathroom remodeling and flooring product and installation services that exceed their expectations. We believe that a beautiful and functional bathroom and new flooring can make a significant difference in a person's life, and we work hard to achieve this goal for each of our clients. We follow a simple and transparent process to ensure that our clients are fully satisfied with the outcome of their bathroom remodeling or new shower installation. We are with you every step of the way. We are licensed, bonded, and insured and complete hundreds of remodeling projects each year backed by one of the strongest warranties in the industry. (Sister companies: Floor Coverings International, California Closets, CertaPro Painters, Paul Davis Restoration)

"They were one of the first to respond to my need for an estimate on my kitchen remodel (due to pipe burst, would be working with insurance). The gentleman came out and was lovely but then completely ghosted me. I never received the estimate or any communication on why. I cannot recommend them if this is how they run their business."

Sarah A on October 2024


Avatar for INTERIOR REMODELING BY SIMMONS
INTERIOR REMODELING BY SIMMONS
1663 E BISHOP DR
4.30(
63
)
Approved Pro
INTERIOR REMODELING BY SIMMONS
1663 E BISHOP DR
4.30(
63
)
Approved Pro
Customers say: Quality work
604 local quotes requested
42 years of experience

Welcome To Interior Remodeling By Simmons. Our goal is to provide every one of our remodeling clients with outstanding quality, flawless workmanship, on-time completion at a competitive price. We are proud to have accumulated over fifty years of experience remodeling kitchens and bathrooms, building fireplaces, and using our finish carpentry skills throughout the state of Arizona. Be assured that any sub-contractors used, will share our same mission statement! Interior Remodeling by Simmons is a 15-year member of the Central Arizona Better Business Bureau and we are happy to provide you with references. We want you to be as proud of the end product, as we are of the quality work we put into making your dream a reality.

"Our remodel has been done for awhile now, and every day we have to pinch ourselves - is this OUR house?! It was an EXTENSIVE remodel - two walls removed, two floors raised, a whole new kitchen and island, new flooring throughout, three ceilings raised, a new kitchen window, a new French door to the front patio, lots of AC duct work moved - and we lived in the house throughout the entire project! What made that possible was the thoughtfulness and extra work by everyone involved. Even though the kitchen was gutted, they left the kitchen sink and cabinet underneath in place until the last possible minute! They moved our old fridge from place to place until the new one was installed. And Clint and Foodie must have moved out washer and dryer out of the laundry room to the garage and back again at least five times so we had access to them at least on the weekends. And everyone left the house as clean as possible at the end of every day - supplies moved out or consolidated, floors swept - even though it would have been a lot easier to just leave everything in place for the following day. Everything turned out gorgeous! Dave and his crew really brought out vision to life. Everyone who's seen the finished remodel is just WOWED at the transformation. The kitchen is so beautiful! The cabinets are stunning and perfect in every way! The granite is a real show-stopper! They placed the new island in the perfect location - just what we wanted! And all the new can lights and three-way switches on dimmers bring the lighting into 2018. All the living spaces are so open and spacious now, and filled with natural light. And Dave's and Clint's suggestion to remove the old Saltillo tile and carpeting (no easy job!) and replace it all with one continuous type of flooring was the finishing touch to the whole project! And of course, that prompted raising the sunken floors in the living room and family room, which made a world of difference! Everything flows together now and feels SO much bigger and brighter! Everyone ALWAYS showed up on time, as scheduled, and were friendly and very pleasant to work with. They all were very detail oriented, and more than willing to do - and sometime re-do - things to our total satisfaction. Dave was on-site most days, and anytime we called him he got back with us very quickly, usually within a few minutes. We really can't imagine anyone doing a better job, and we would certainly use Interior Remodeling By Simmons again. If a beautiful, quality result is your goal, you can't go wrong with Dave and his entire crew!"

richard d on August 2018

Welcome To Interior Remodeling By Simmons. Our goal is to provide every one of our remodeling clients with outstanding quality, flawless workmanship, on-time completion at a competitive price. We are proud to have accumulated over fifty years of experience remodeling kitchens and bathrooms, building fireplaces, and using our finish carpentry skills throughout the state of Arizona. Be assured that any sub-contractors used, will share our same mission statement! Interior Remodeling by Simmons is a 15-year member of the Central Arizona Better Business Bureau and we are happy to provide you with references. We want you to be as proud of the end product, as we are of the quality work we put into making your dream a reality.

"Our remodel has been done for awhile now, and every day we have to pinch ourselves - is this OUR house?! It was an EXTENSIVE remodel - two walls removed, two floors raised, a whole new kitchen and island, new flooring throughout, three ceilings raised, a new kitchen window, a new French door to the front patio, lots of AC duct work moved - and we lived in the house throughout the entire project! What made that possible was the thoughtfulness and extra work by everyone involved. Even though the kitchen was gutted, they left the kitchen sink and cabinet underneath in place until the last possible minute! They moved our old fridge from place to place until the new one was installed. And Clint and Foodie must have moved out washer and dryer out of the laundry room to the garage and back again at least five times so we had access to them at least on the weekends. And everyone left the house as clean as possible at the end of every day - supplies moved out or consolidated, floors swept - even though it would have been a lot easier to just leave everything in place for the following day. Everything turned out gorgeous! Dave and his crew really brought out vision to life. Everyone who's seen the finished remodel is just WOWED at the transformation. The kitchen is so beautiful! The cabinets are stunning and perfect in every way! The granite is a real show-stopper! They placed the new island in the perfect location - just what we wanted! And all the new can lights and three-way switches on dimmers bring the lighting into 2018. All the living spaces are so open and spacious now, and filled with natural light. And Dave's and Clint's suggestion to remove the old Saltillo tile and carpeting (no easy job!) and replace it all with one continuous type of flooring was the finishing touch to the whole project! And of course, that prompted raising the sunken floors in the living room and family room, which made a world of difference! Everything flows together now and feels SO much bigger and brighter! Everyone ALWAYS showed up on time, as scheduled, and were friendly and very pleasant to work with. They all were very detail oriented, and more than willing to do - and sometime re-do - things to our total satisfaction. Dave was on-site most days, and anytime we called him he got back with us very quickly, usually within a few minutes. We really can't imagine anyone doing a better job, and we would certainly use Interior Remodeling By Simmons again. If a beautiful, quality result is your goal, you can't go wrong with Dave and his entire crew!"

richard d on August 2018


Avatar for 5 Star Kitchen & Bath, LLC
5 Star Kitchen & Bath, LLC
1107 S Gilbert Rd
4.50(
6
)
Approved Pro
5 Star Kitchen & Bath, LLC
1107 S Gilbert Rd
4.50(
6
)
Approved Pro
328 local quotes requested
5 years of experience

Love Where You Live! You are in the driver's seat...If you are planning a complete kitchen makeover or simply want to change from a tub to a shower in the bathroom, we will bring efficiency & value to your project.

"It was easy to sign up with Rob at 5 Star Kitchen and Bath because he was full of promises and has a likeable personality. However, things haven't gone so well. We got off to a good start but a couple of weeks in, plumbing issues with the dwelling had to be addressed. After a 2 week pause, getting them to return and take this project to completion in a timely manner has failed. It's been 2 years and still not done. I am nervous about the reliability of the work in the showers. I watched them do the waterproofing. I expressed my concerns to deaf ears. The tile work is average. I still don't have a working temperature control after 30 mos. I asked for insulation under the tub for sound reduction and they didn't do it because it wasn't necessary. It was for me. The plumber for 5 Star has yet to return to fix the water hammer in the wall that I hear everyday, as well as a few other things. Unfortunately, against my better judgement, I let him talk me into paying for the project before it was completed on a verbal promise he would take care of everything."

Carol M on November 2024

Love Where You Live! You are in the driver's seat...If you are planning a complete kitchen makeover or simply want to change from a tub to a shower in the bathroom, we will bring efficiency & value to your project.

"It was easy to sign up with Rob at 5 Star Kitchen and Bath because he was full of promises and has a likeable personality. However, things haven't gone so well. We got off to a good start but a couple of weeks in, plumbing issues with the dwelling had to be addressed. After a 2 week pause, getting them to return and take this project to completion in a timely manner has failed. It's been 2 years and still not done. I am nervous about the reliability of the work in the showers. I watched them do the waterproofing. I expressed my concerns to deaf ears. The tile work is average. I still don't have a working temperature control after 30 mos. I asked for insulation under the tub for sound reduction and they didn't do it because it wasn't necessary. It was for me. The plumber for 5 Star has yet to return to fix the water hammer in the wall that I hear everyday, as well as a few other things. Unfortunately, against my better judgement, I let him talk me into paying for the project before it was completed on a verbal promise he would take care of everything."

Carol M on November 2024


Avatar for CYC Landscaping
CYC Landscaping
254 S Mesa Drive
4.35(
159
)
Approved Pro
CYC Landscaping
254 S Mesa Drive
4.35(
159
)
Approved Pro
Customers say: Quality work
784 local quotes requested
24 years of experience

Since 2001 CYC Landscaping has been servicing the Phoenix area. We are a small family owned and operated business that prides ourselves on our quality work and outstanding customer service. We understand that your landscape is a big investment, so we provide you with a low pressure approach to the process. CYC Landscaping is a full service landscape company, specializing in custom landscapes and remodels. We provide our clients with professionalism and expertise from initial contact to completion of your project. We will be in constant communication during your project updating you on the schedule and ensuring that you do not have any questions. At CYC Landscaping we take pride in our work, therefore we believe in educating our staff in all aspects of landscape design and installation. We are active members of APLD (Association of Professional Landscape Designers), ACLA (Arizona Landscape Contractors Association), and ICPI (Interlocking Concrete Pavement Institute). We also have a Master gardener and Certified Arborist on staff. Our award winning, professional designers will create a design that fits your needs, whether you are looking for a place to entertain or an area for your kids and pets to play. With one of the best warranties in the industry you can be sure that we will only use the highest quality materials and trained installers. Using the proper equipment and trained installers ensures that your job is done right the first time and allows us to finish your job in a timely manner. CYC Landscaping is licensed, Bonded and Insured. You can relax with a peace of mind knowing that you can trust CYC Landscaping to do a great job on your project.

"all fixed."

Mary B on September 2020

Since 2001 CYC Landscaping has been servicing the Phoenix area. We are a small family owned and operated business that prides ourselves on our quality work and outstanding customer service. We understand that your landscape is a big investment, so we provide you with a low pressure approach to the process. CYC Landscaping is a full service landscape company, specializing in custom landscapes and remodels. We provide our clients with professionalism and expertise from initial contact to completion of your project. We will be in constant communication during your project updating you on the schedule and ensuring that you do not have any questions. At CYC Landscaping we take pride in our work, therefore we believe in educating our staff in all aspects of landscape design and installation. We are active members of APLD (Association of Professional Landscape Designers), ACLA (Arizona Landscape Contractors Association), and ICPI (Interlocking Concrete Pavement Institute). We also have a Master gardener and Certified Arborist on staff. Our award winning, professional designers will create a design that fits your needs, whether you are looking for a place to entertain or an area for your kids and pets to play. With one of the best warranties in the industry you can be sure that we will only use the highest quality materials and trained installers. Using the proper equipment and trained installers ensures that your job is done right the first time and allows us to finish your job in a timely manner. CYC Landscaping is licensed, Bonded and Insured. You can relax with a peace of mind knowing that you can trust CYC Landscaping to do a great job on your project.

"all fixed."

Mary B on September 2020


Avatar for Superior Outdoor Specialists, Inc.
Superior Outdoor Specialists, Inc.
1664 North Almond
5.00(
6
)
Approved Pro
Superior Outdoor Specialists, Inc.
1664 North Almond
5.00(
6
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
971 local quotes requested

Family owned and operated for more than 25 years, we specialize in creating the perfect yard for everyone we service. From pavers and turf, fireplaces and outdoor kitchens and everything in between, our goal is to design, curate and create your outdoor area to your needs, while making the process swift and enjoyable. Our team emphasizes communication, reliability, and cleanliness while we work. Please reach out to learn more about the Superior way!

"Ethan was on time, reasonably priced, extremely professional, and worked harder than anyone I’ve known. I would certainly recommend him and his company to anyone! Thanks Ethan!"

Curtis W on April 2025

Family owned and operated for more than 25 years, we specialize in creating the perfect yard for everyone we service. From pavers and turf, fireplaces and outdoor kitchens and everything in between, our goal is to design, curate and create your outdoor area to your needs, while making the process swift and enjoyable. Our team emphasizes communication, reliability, and cleanliness while we work. Please reach out to learn more about the Superior way!

"Ethan was on time, reasonably priced, extremely professional, and worked harder than anyone I’ve known. I would certainly recommend him and his company to anyone! Thanks Ethan!"

Curtis W on April 2025


Avatar for Loma Linda Pavers and More LLC
Loma Linda Pavers and More LLC
N/a
5.00(
8
)
Approved Pro
Loma Linda Pavers and More LLC
N/a
5.00(
8
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
599 local quotes requested

Loma Linda Pavers and More LLC specializes in landscape and hardscape services in the valley area. Family own business. We would love to assist you in transforming your outdoor space into a stunning oasis. Just give us a call for a free estimate. Licensed and bonded.

"They made our dreams come true I would have them do all of our landscaping work with no issues thank you guys for the wonderful job you guys did."

Graylen W on February 2025

Loma Linda Pavers and More LLC specializes in landscape and hardscape services in the valley area. Family own business. We would love to assist you in transforming your outdoor space into a stunning oasis. Just give us a call for a free estimate. Licensed and bonded.

"They made our dreams come true I would have them do all of our landscaping work with no issues thank you guys for the wonderful job you guys did."

Graylen W on February 2025


Avatar for Renotight Construction
Renotight Construction
5.00(
2
)
Approved Pro
Renotight Construction
5.00(
2
)
Approved Pro
9 years of experience
Free onsite estimate

Are you dreaming of a new home office, a stylish garage conversion, or an extension for your loved ones? Feeling like your home could use a bit more space or a fresh update? At Renotight, we’re here to help transform those dreams into reality. As a full-service contracting company, we pride ourselves on building value one space at a time. Our commitment to you begins with a comprehensive pre-construction process that sets the stage for a seamless renovation experience. From crafting detailed design and mood boards to fine-tuning project scope, budgeting, and scheduling, we make sure every detail is in place before we even start. Once construction kicks off, we manage all aspects of the project with meticulous care, ensuring top-notch design quality, superior craftsmanship, and a clean, timely execution. We’re dedicated to delivering an unmatched renovation experience and making your home improvement journey as smooth and satisfying as possible. Ready to get started? Visit us at www.renotight.com to learn more and schedule your consultation. We look forward to working with you!

"Excellent from start to finish with amazing design and thoughtful execution."

Nicole S on April 2025

Are you dreaming of a new home office, a stylish garage conversion, or an extension for your loved ones? Feeling like your home could use a bit more space or a fresh update? At Renotight, we’re here to help transform those dreams into reality. As a full-service contracting company, we pride ourselves on building value one space at a time. Our commitment to you begins with a comprehensive pre-construction process that sets the stage for a seamless renovation experience. From crafting detailed design and mood boards to fine-tuning project scope, budgeting, and scheduling, we make sure every detail is in place before we even start. Once construction kicks off, we manage all aspects of the project with meticulous care, ensuring top-notch design quality, superior craftsmanship, and a clean, timely execution. We’re dedicated to delivering an unmatched renovation experience and making your home improvement journey as smooth and satisfying as possible. Ready to get started? Visit us at www.renotight.com to learn more and schedule your consultation. We look forward to working with you!

"Excellent from start to finish with amazing design and thoughtful execution."

Nicole S on April 2025


Avatar for Outdoor Xscapes Inc
Outdoor Xscapes Inc
2149 W Mountain View Rd
3.99(
68
)
Approved Pro
Outdoor Xscapes Inc
2149 W Mountain View Rd
3.99(
68
)
Approved Pro
Customers say: Quality work
2389 local quotes requested
16 years of experience

Outdoor Xscapes designers will create your outdoor living environment to suite your taste and budget, while our craftsmen bring your imagined yard to reality. We offer financing and also accept Visa, MasterCard, & Discover.

"We contracted Outdoor X-Scapes for a new pool build, plus landscaping in the back and front yards of our home. Our designer created a beautiful design for us and within our budget. We were so excited to start our dream backyard. After we made our initial deposits, things seems to start quickly. Within a few weeks the construction on our pool began. In the end of October the excavation was completed and the rebar and installation of the plumbing and electrical began. Little did we know, we didn't fully pass our 1st inspection because the conduit for the wiring was not to code with the cities requirements. We were not home at the time of the inspection and were not aware of this. The company apparently missed it as well. The shotcrete was installed around Thanksgiving. Our designer called us shortly after and advises us that he "forgot" to write the pool cooping in the contract! He tells me that we have to do a change order and not to worry, because while we have to pay for it, he is going to pay us back from his commission. Yes this man promised to give us our money back basically out of his paycheck. Okay, I say, everyone makes mistakes and I don't get angry or upset with him. I agree to the change order. After the shotcrete, our pool tile was installed. Unfortunately we were not home the day it was installed and when we got home we were surprised to see that it was not what we had picked out. Why? Our designer had told us to pick "any 6x6 tile" from the National Pool Tile website. So we did. We provided him the information and thought that's what were getting. Nope! Apparently the tile we chose was an upgraded tile. Instead of contacting us and letting us know and offer us the option to choose something else or pay for the upgrade, he thought he would pick something close for us. We chose a teal and sand colored tile, because we wanted a more beach or tropical feel... We got ROYAL BLUE. Not only did he pick it for us, he lied to us about it, until we confronted him face to face and he finally admitted he was afraid to call us! So now we have this royal blue tile that we don't really like but he says to make up for this mistake, he's going to give us an upgraded pool interior at no additional cost to us. We agree. Next they showed up to install our landscaping with a two hour notice! I was already at work, and could not return home. I was surprised because when we signed our contract, he advised us that we would be able to go to the local nursery and pick out our plants and tree before the landscaping install. That NEVER happened. As a matter of fact, he chose our landscaping for us too! What a thoughtful guy! No, incredibly rude and unthoughtful. We have an HOA and only a selective few plants are permitted in the front. He picked a cactus for us, and we have a small child. So clearly this guy has not listened or learned anything about our family after his many trips to our home. I thought, well at least he did listen when I said no palm trees, but we were still shocked that he never consulted us on our plants. I decided be nice and not rip him to shreds over it. So now it's time for final inspection on the pool and guess what, when the inspector returned - we failed. We failed for several reasons. Part was due to things we didn't do and part was because of the electrical wiring conduit not being up to code. As a homeowner we failed because we were not advised by our builder what was and wasn't allowed per the city code. Although if you ask our designer, he gave us a packet with information. He did not. He actually has never given us anything, no packet about safety and city code, no owners manuals... NOT A **** THING. So we find out that because we don't have a pool fence, we need door alarms and we can not have a pet door as it is considered direct access to the pool. So our designer tells us to go down to the Home Depot and get door alarms. Simple enough, right? So we thought. We were lucky enough to still have our original back door (not sliding glass) from when the house was built, so we put it back on and that solved the pet door problem. So we tell our designer that we have addressed all of the homeowner issues. He says they have fixed the conduit issue. We call for another inspection. WE FAIL AGAIN. The Home Depot door alarms are not up to city code either! And surprise the conduit is not up to code still. It is supposed to be 12 - 18 inches deep... it was 1. 1 freaking inch deep. So we remove the door alarms, and head over to the local pool supply shop and buy their door alarms at 3 times the price we paid at Home Depot. Our builder called the inspector to determine exactly what the "issue" is. He advises that the spot behind our pool step is the problem and the conduit should be 12 - 18 inches deep but can be 6 inches if they cover it with 2 inches of concrete. Our designer texts me and says they are just going to cover it with concrete and pavers. I immediately say no! I am not okay with that. I then called the city inspector myself and got the details on city code from him directly. The following day I call the office and speak to the Operations Manager and unload on her about all of the issues I have told you about above. She has no clue any of the tile fiasco, the upgrade promise, the landscaping or any of our frustrations have occurred. She tells me that she is going to have the owner call me directly. He does. He was very surprised himself to find out his designer made all of my choices for me. He too seemed really upset and assured me that we would be in code and that he would honor all of the promises our designer had made to us. The following week, no one shows up to work on the pool. I call the next week and they advise that the electrician said he had fixed the conduit. I say that's weird because it doesn't look like anyone has been here. They call for another inspection. This time the original spot has been corrected, but just a few feet to the left, he finds that again the conduit is only an inch deep. So again we fail for this reason. So I call the owner directly to deliver the news. He again is very apologetic and says he's going to get it taken care of. This goes on for a few weeks to the point where the owner and I are texting and talking regularly and are on a first name basis. The sub contractor that was used would lie to him and say he had corrected when he had never been to our house. I am now working from home daily, so I know when someone comes and goes and he never came on several promised times. Finally one of the superintendents comes to the house and digs the trench for the **** sub contractor!! He digs out more than 12 inches so that the **** sub can do his **** job the right way! He finally shows up after the owner making several calls and gets the conduit down. It only took us 5, yes 5 freaking times to pass inspection. So finally everyone is happy that we can move forward and finish this job... by the way it's now February. The interior upgrade we were promised was installed and they filled our pool. Another sub comes and acid washes the pool and dumps soda ash in it... and no one has been back since. I have been researching a proper startup and I don't think that was done. I have no clue how to program my pool pump, because well I don't have a user manual. The entire experience with this company was awful. While I do appreciate the owner personally addressing all of my issues and concerns, it never should have had to go that far. The designer is a bold faced liar and I am sorry to say that while he did give us a beautiful design, I can never in good conscience recommend this company to anyone and shocker, he never paid us back for the cooping like he promised. What a piece of work this guy is. Long miserable story short, DO NOT HIRE THIS COMPANY. They have terrible communication with you. They do not tell you in advance of when they will at your home working. On each occasion the designer either didn’t tell me that we’d have people at our home or would text me an hour before hand. That’s not good customer service at all. I really feel like we were not provided you with knowledge to care fo"

Krystle G on March 2018

Outdoor Xscapes designers will create your outdoor living environment to suite your taste and budget, while our craftsmen bring your imagined yard to reality. We offer financing and also accept Visa, MasterCard, & Discover.

"We contracted Outdoor X-Scapes for a new pool build, plus landscaping in the back and front yards of our home. Our designer created a beautiful design for us and within our budget. We were so excited to start our dream backyard. After we made our initial deposits, things seems to start quickly. Within a few weeks the construction on our pool began. In the end of October the excavation was completed and the rebar and installation of the plumbing and electrical began. Little did we know, we didn't fully pass our 1st inspection because the conduit for the wiring was not to code with the cities requirements. We were not home at the time of the inspection and were not aware of this. The company apparently missed it as well. The shotcrete was installed around Thanksgiving. Our designer called us shortly after and advises us that he "forgot" to write the pool cooping in the contract! He tells me that we have to do a change order and not to worry, because while we have to pay for it, he is going to pay us back from his commission. Yes this man promised to give us our money back basically out of his paycheck. Okay, I say, everyone makes mistakes and I don't get angry or upset with him. I agree to the change order. After the shotcrete, our pool tile was installed. Unfortunately we were not home the day it was installed and when we got home we were surprised to see that it was not what we had picked out. Why? Our designer had told us to pick "any 6x6 tile" from the National Pool Tile website. So we did. We provided him the information and thought that's what were getting. Nope! Apparently the tile we chose was an upgraded tile. Instead of contacting us and letting us know and offer us the option to choose something else or pay for the upgrade, he thought he would pick something close for us. We chose a teal and sand colored tile, because we wanted a more beach or tropical feel... We got ROYAL BLUE. Not only did he pick it for us, he lied to us about it, until we confronted him face to face and he finally admitted he was afraid to call us! So now we have this royal blue tile that we don't really like but he says to make up for this mistake, he's going to give us an upgraded pool interior at no additional cost to us. We agree. Next they showed up to install our landscaping with a two hour notice! I was already at work, and could not return home. I was surprised because when we signed our contract, he advised us that we would be able to go to the local nursery and pick out our plants and tree before the landscaping install. That NEVER happened. As a matter of fact, he chose our landscaping for us too! What a thoughtful guy! No, incredibly rude and unthoughtful. We have an HOA and only a selective few plants are permitted in the front. He picked a cactus for us, and we have a small child. So clearly this guy has not listened or learned anything about our family after his many trips to our home. I thought, well at least he did listen when I said no palm trees, but we were still shocked that he never consulted us on our plants. I decided be nice and not rip him to shreds over it. So now it's time for final inspection on the pool and guess what, when the inspector returned - we failed. We failed for several reasons. Part was due to things we didn't do and part was because of the electrical wiring conduit not being up to code. As a homeowner we failed because we were not advised by our builder what was and wasn't allowed per the city code. Although if you ask our designer, he gave us a packet with information. He did not. He actually has never given us anything, no packet about safety and city code, no owners manuals... NOT A **** THING. So we find out that because we don't have a pool fence, we need door alarms and we can not have a pet door as it is considered direct access to the pool. So our designer tells us to go down to the Home Depot and get door alarms. Simple enough, right? So we thought. We were lucky enough to still have our original back door (not sliding glass) from when the house was built, so we put it back on and that solved the pet door problem. So we tell our designer that we have addressed all of the homeowner issues. He says they have fixed the conduit issue. We call for another inspection. WE FAIL AGAIN. The Home Depot door alarms are not up to city code either! And surprise the conduit is not up to code still. It is supposed to be 12 - 18 inches deep... it was 1. 1 freaking inch deep. So we remove the door alarms, and head over to the local pool supply shop and buy their door alarms at 3 times the price we paid at Home Depot. Our builder called the inspector to determine exactly what the "issue" is. He advises that the spot behind our pool step is the problem and the conduit should be 12 - 18 inches deep but can be 6 inches if they cover it with 2 inches of concrete. Our designer texts me and says they are just going to cover it with concrete and pavers. I immediately say no! I am not okay with that. I then called the city inspector myself and got the details on city code from him directly. The following day I call the office and speak to the Operations Manager and unload on her about all of the issues I have told you about above. She has no clue any of the tile fiasco, the upgrade promise, the landscaping or any of our frustrations have occurred. She tells me that she is going to have the owner call me directly. He does. He was very surprised himself to find out his designer made all of my choices for me. He too seemed really upset and assured me that we would be in code and that he would honor all of the promises our designer had made to us. The following week, no one shows up to work on the pool. I call the next week and they advise that the electrician said he had fixed the conduit. I say that's weird because it doesn't look like anyone has been here. They call for another inspection. This time the original spot has been corrected, but just a few feet to the left, he finds that again the conduit is only an inch deep. So again we fail for this reason. So I call the owner directly to deliver the news. He again is very apologetic and says he's going to get it taken care of. This goes on for a few weeks to the point where the owner and I are texting and talking regularly and are on a first name basis. The sub contractor that was used would lie to him and say he had corrected when he had never been to our house. I am now working from home daily, so I know when someone comes and goes and he never came on several promised times. Finally one of the superintendents comes to the house and digs the trench for the **** sub contractor!! He digs out more than 12 inches so that the **** sub can do his **** job the right way! He finally shows up after the owner making several calls and gets the conduit down. It only took us 5, yes 5 freaking times to pass inspection. So finally everyone is happy that we can move forward and finish this job... by the way it's now February. The interior upgrade we were promised was installed and they filled our pool. Another sub comes and acid washes the pool and dumps soda ash in it... and no one has been back since. I have been researching a proper startup and I don't think that was done. I have no clue how to program my pool pump, because well I don't have a user manual. The entire experience with this company was awful. While I do appreciate the owner personally addressing all of my issues and concerns, it never should have had to go that far. The designer is a bold faced liar and I am sorry to say that while he did give us a beautiful design, I can never in good conscience recommend this company to anyone and shocker, he never paid us back for the cooping like he promised. What a piece of work this guy is. Long miserable story short, DO NOT HIRE THIS COMPANY. They have terrible communication with you. They do not tell you in advance of when they will at your home working. On each occasion the designer either didn’t tell me that we’d have people at our home or would text me an hour before hand. That’s not good customer service at all. I really feel like we were not provided you with knowledge to care fo"

Krystle G on March 2018


Avatar for MasterAZscapes LLC
MasterAZscapes LLC
1635 W Park View Ln #2
4.30(
359
)
Approved Pro
MasterAZscapes LLC
1635 W Park View Ln #2
4.30(
359
)
Approved Pro
Customers say: Quality work
2667 local quotes requested
17 years of experience

MasterAZscapes LLC offers landscaping in Phoenix, AZ & surrounding areas to turn dreams into reality. We have over 16 years of experience in AZ doing landscaping, and we are the only landscaper you need. MasterAZscapes Building Masterpieces One Yard At A Time.

"They were very professional, continuous up dates, completed on time."

Ron B on March 2024

MasterAZscapes LLC offers landscaping in Phoenix, AZ & surrounding areas to turn dreams into reality. We have over 16 years of experience in AZ doing landscaping, and we are the only landscaper you need. MasterAZscapes Building Masterpieces One Yard At A Time.

"They were very professional, continuous up dates, completed on time."

Ron B on March 2024

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