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"We hired Ebed to do a reno and he seamed like he knew what he was doing and came referd by a roofer that we found out was his son and we paid him 22600.00 for the first phase of scope and he took the money and ran. Ebed did not complete any of the work he started, made a total mess of the house, causing more damage than necessary and left us high and dry when this storm come through last week. The city cut the electricity because he was working without a permit and tried to blame it on us ?? This guy is bad news and doesn't know what he's doing. He subs everything out and constantly complains about everything. A true scamming contractor !!! DO NOT USE THIS COMPANY !!! We plan on taking legal action against this company."

"Jino was great to work with. He was very accommodating with any requests and made the process run smoothly. I highly recommend them and will use their services in the future."

"Workers very educated, professional & respectful. Above all they were responsible as far as appointments and agreements."

"Never provided work Joshua was given a deposit to perform. Totally unprofessional. Never gave us back our deposit. He's a thief."

"PLEASE READ. DO NOT USE SMITH CUSTOM HOMES! WE TERMINATED CONTRACT & SHARE OUR STORY SO NO OTHER FAMILY HAS SAME EXPERIENCE. SCH used bait & switch tactics & misrepresentation to sell what they couldn't deliver. We signed in 7/22, and as of 8/23, still hadn't broken ground. SCH made promises & was unable to meet any of them, to the point that our loan was 2 months from being pulled due to NO evidence of construction. We expect SCH may respond w/ excuses & attempt to refute our claims, but we have texts, & email that defend our position. Since contracting, they're are other posts w/ same experiences. READ ON before making a decision w/ this builder: 1. We looked forward to working w/ SCH following their "Pathway to Your Dream Home" orientation session. SCH promised to quote use great attention to quality, value, & customer satisfaction. However, within 3mths of contracting, we saw red flags. SCH promoted a team of a designer, concierge, & project manager who would support every step of the way. A month in, our concierge left & we would cycle through 6 others within 10mths, all of whom SCH explained as having poor communication skills or poor follow-up w/ clients. We began to question SCH's ability to hire quality employees. THEN suddenly, the admin assistant & project manager were gone, and by the end, SCH was acting as concierge , designer, and project manager. 2. It took 9mths to get stamped plans, w/ SCH repeatedly saying it was the architect's fault & giving excuses for the delays. 3. We were given a checklist of items that had to be completed (select countertops, cabinets, garage/front doors, etc.). To our dismay, we experienced that SCH had no established vendors who would work with them. We spent many hours w/ vendors making window, door, and interior selections, only to realize that quotes would never be returned and SCH would have us trying multiple other vendors. Once again, SCH made excuses as to why we had to change or why the process was delayed. In our frustration, we sought out vendor ourselves, just to keep the process moving. 4. Most troubling, as the financial aspect were haunting. When we contracted, we were told we would have an accounting of expenses and assumed our deposit (in excess of $100k) would be used to pay for materials in our home. After 13mths in this agonizing relationship, the only thing we have to show for our time are completed plans that we cannot own & a permitting process that was 95% complete, which ironically seemed to move faster after we notified SCH that the lender was threatening to pull our loan due to no evidence of construction. 5. After seeing there was no ability to deliver in a reasonable and a timely manner, we requested to end our relationship amicably. Recognizing that SCH incurred cost, we wanted to be fair and only requested 1/2 our deposit, given there was NO construction or deliverables other than home plans, and no accounting of monies spent. We tried to negotiate terms that would lead both parties on the best path forward. Had SCH been willing to return 1/2 of our deposit, he could have redeemed himself by doing the right thing. And said, he kept our entire deposit and took an innocent intention of us wanting amicable separation and twisted it into something as ugly as accusing us of extortion after we said we would share our experience so this couldn't happen to others. Given that we gave SCH over $100K of our life savings and received NOTHING of value, we're shocked at how we could be accused of extortion. 6. SCH purports to be a CHRISTIAN company and SCH includes a bible verse in his signature line. Do not let this fool you. In working with him, we felt he was too emotional and simply not professional. As a previous posting mentioned, consider yourself warned. Review multiple sites including posting by prior employees. Research count..."

"Horrible work ethic?. Unreliable"

"Hired Mike to remodel my kitchen, hang new cabinets with lights under them, lay hardwood floors, baseboards, and other work. After over a year the job is still not done and the deficiencies have not been fixed, despite his promises. The floors were not installed or secured correctly and the edges and sides stick up higher then the other boards and they pop when you step on them. The floorboards do not reach to the center island and there is a noticeable large gap between the floor and center island . The light fixtures were not connected and he left the wires just hanging under the cabinets. The crown molding was installed off center and not evenly connected. despite numerous promises the job is still not done or corrected despite him being paid over $15,000. Worse job and contractor I have ever hired."

"Attention to detail and thorough work! Would highly recommend for any and all projects! Look forward to referring them to family and friends!"