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"I took them the old side-curtain for the company to duplicate. They did a beautiful job, making a new side-curtain with superior material, and came here to the house to install it. I am very pleased with the workmanship and quality of the finished product."

"made two appointments to meet and he never showed or called either time."

"Pace was great from the sales person Dan all the way through the install. I was so happy with my first install that there was no doubt I was calling them to do the rest of my windows in my house. I’ve recommended them to both of my brothers who also ended up using Pace, so there’s no one else I’d go to in order to get new windows through."

"We were blessed when we bought our home 4 years ago that all the previous homeowners did an amazing job with maintenance and upgrades over the years. The only deficiency was that the home still had its original 30 year old windows. We knew from day one that we needed to replace them sooner than later. We saved up and finally called highly-recommended Comfort Windows last August. Our salesperson, Don, was very thorough and knowledgeable. He explained all our options in great detail without any pressure tactics. We chose the window line manufactured by Comfort Windows themselves in Syracuse. 20 windows, triple-paned, one layer of Low-E coating and argon filling. Our house is a traditional colonial so we stuck with the grids on the front but left them out in the rear. We even changed some windows to picture windows. Wow! What an amazing great decision. The light and views are just gorgeous. We also replaced a sliding door between the house and a sunroom addition. Comfort Windows are great quality and affordable. The craftsmanship is top notch. Great value for the product. Like many others acknowledged, our project was delayed by 3 months due to the pandemic. We were originally given a November installation time frame, but didn’t get them installed until February. The real heroes of this project were Paul and Chris. Temperatures in the teens, thick snowpack, heavy lake effect snow, nothing stopped these guys. They were very professional, polite, COVID conscious, and did quality workmanship through some really tough weather conditions. A few other guys popped in here and there to lend a hand, but I didn’t get to meet them. Paul and Chris were “our guys” and we welcomed them into our home like family. When all said and done, we absolutely love our new Comfort Windows. The energy efficiency ratings are spectacular and we can’t wait until we stick it to RG&E. We used a thermometer to check the difference. While it was 12-degrees outside, our original double-paned windows averaged 40 degrees on the face. Imagine, that’s like leaving multiple refrigerators wide open 24/7. The new Comfort Windows were 60 to 65 degrees on the face of the glass. What a difference! We actually had to turn down our thermostat because we were sweating at night. The windows are gorgeous and you can just tell that they were built to last well into the future. A great investment with no buyers remorse. You just can’t beat Comfort Windows. Don’t believe the hype of the overrated national brand. How can a window made to be “one size fits all” serve the climates of California, Florida, Arizona and the winters of New York? These windows are made in New York. These windows are made for New York. Support local businesses and local hard working men and women."

"They were professional. Arrived when they said they would arrive. They conducted themselves very professionally. They do not sub out the work. They people that come to do the work are employed by Big L."