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"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"Woah. Gotta love Aaron’s plumbing in GR. What a joke. Super unprofessional. Insurance fraud? Criminal activity? ??? My house was flooding and I asked them their professional opinions which they failed to give me, I asked them what they steps would be which they could not say, I asked them for a quote, and they just ignored, ignored and ignored? I‘m not really sure what their talk consisted of after looking at the damage to my basement, but clearly they couldn’t communicate to me about it. Unprofessionalism and laziness at its finest. the first and last time I’ll deal with them. glad I went to back to Aspen Mountain, no games, no gimmicks, no unprofessionalism of any kind. A quote, report and assistance within less than a few hours of being here. Strange. The owner , as you all can see, very clearly stated that “the water damage was undetermined”, so riddle me this… If it was undetermined then why aren’t you guys, the plumbers doing your jobs to determine the issue??? I’m not a plumber that’s why I called you! Pathetic, but yes let’s blame the customer for asking questions, right? Sounds like a classic case of the owner wanting money upfront and not wanting to have to deal with an insurance company, but yeah, I’m the criminal. ?"

"I ordered a part from this company for my dryer. They claim: 2 Day Quick Delivery! 365 Day Return Policy! Free Tech Support! I returned the unused part in their own packaging and they refused to provide a refund! Apparently, there's some hidden small print in their return policy that if you open the box and touch the product, that item is no longer eligible for a refund. They claim that the part showed signs of installation such as scuff marks. I asked for the part to be sent back to me for inspection by other professionals, but they refused because they disposed of the part. I've never encountered with such a scam company as this one and advise all to stay away from their misleadings! Good luck trying to get a refund from them, you're not getting one."

"Derrick arrived on time. Came and looked at the work that needed done, explained and kept all costs up front to us. Saved us time and money, got us fixed up. Very knowledgeable in his profession. Scheduling was no problem. Definitely use him again."