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"He took the job the same day I called about my central AC. Troubleshooting and repair was done. Cleaned the work area well. Cost of repair was NOT expensive at all. Michael was very respectful."

"R&B are great! They were able to come out and see the job and give me a price. They came back a week or so later and knocked it out in under 2 hours."

"Submitted quote and George was quick to respond and was friendly. Was able to schedule a technician to come out next day! The technician arrived on time, knowledgeable and walked me through the entire process. Open communication, no hidden fees, did not fix items that were not broken, honest with issue and pricing. They were here to fix the problem and not to give a sale pitch. I would HIGHLY recommend and will be using them again for yearly maintenance."

"Contractor Recommendation: Norfolk County Heating & Cooling Our 1895 refurbished Victorian's 3rd-floor mini split unit needed repair. Leaking lines were replaced. A chemical reaction between the copper line and wrapped insulation caused pinhole leaks in the line set. Manufacturers recalled that the warranty had expired and the unit was cooling poorly. Four contractors were contacted for estimates. Owner Patrick and project supervisor Renato excelled. They quickly listened and explained the problem, process challenges, and possible solutions. The price given was accurate and a fraction of the others I received. That worried me until it became clear the other contractors had quoted outrageous pricesâ either their company was understaffed and didn't want the small project or thought the customer was ignorant. The other contractors pressured us to upgrade from line replacement to system overhaul. One refused to provide an itemized breakdown of the FIVE times Norfolk H&C estimate but continued contacting me to finalize the sale without changing the price or explanation. Renato visited the day before the appointment to take additional photographs and check his materials. On replacement/installation day, Renato and his assistant were punctual and polite, knocked and asked permission before entering the property, and were great to our small dog. They avoided disturbing a newly planted lawn and cleaned the house and area. Renato showed me the finished project, how he installed it, what he replaced, and its system testing. I highly recommend Norfolk County Heating & Cooling for any HVAC projectâ one of our most remarkable home contracting experiences."

"I called Armus Mechanical for oil furnace to be replaced. They showed up the next day with a new furnace and did a great job. Eddy was very knowledgeable and pleasant to talk too. I highly recommended them."

"The first HVAC contractor (a national chain) I had in to look at my central A/C diagnosed the air handler's fan blowing backwards as a result of a lightning strike scrambling the circuitry. (I told them about the lightning strike in the interest of full disclosure.) This other contractor said it likely needed a new fan but because of the strike they would not repair it. Instead, they would only replace the entire air handler...to the tune of $5700. We were prepared to suffer through the imminent heat wave and fork over the big bucks, but I wanted to get at least one other quote. I had found B&M on HomeAdvisor and requested an appt for a quote. HomeAdvisor wound up canceling the appt because they hadn't heard back from B&M. I decided to call directly. I talked to Paul M and he said they were so busy and couldn't commit to the HomeAdvisor appt time but that they would squeeze me in. I was expecting only a quote, but they didn't give up and wound up fixing it on the spot. It's been working like a champ through the heat wave, and it only cost me $217. Paul even followed up a few days later to ask how it was performing. I highly recommend B&M."

"I have nothing but good things to say about this company. Our appointment was scheduled between 9:30 and 11:30. The technician, Casey, showed up at 9:25, which was great since we had things we wanted to do. He was not only courteous and professional, but an easy going person who was easy to talk to. He immediately started determining what our problem was and was able to quickly troubleshoot the issue. He determined that it was lint from a poorly placed dryer vent that clogged up the cooling vanes that caused the AC unit to overheat and not work properly. Once he cleaned it, he was able to test the system and found that the freon levels were fine and the system was running properly. He even showed me the gages and explained what the readings meant. He didnâ t try to add anything more to the bill, such as unnecessary freon or additional labor time. He was honest and only charged exactly was was required. Casey is an honorable man, which is a rarity these days. I highly recommend him and his company and will only be calling them for my future AC needs."

"Service right was quick to respond, helpful in diagnosing and fixing the issue in one visit, and offered price concessions as needed (removed weekend surcharge). I am unable to speak to price for value because i wasn’t able to get a clear direct comparison from other service agents. Would recommend!"

"Giovanni Colon was extremely competent, informed and well spoken. I would definitely recommend him."