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"When we decided to change the roof, we first reached out to a more popular nationwide roofing company that installs only the traditional shingles asphalt roof for a quote. Two salesmen from that company showed up the very next day. They made us sit for a two-hour PowerPoint presentation in an iPad that went on and on about their workmanship, why we should choose them and only them etc., and they kinda made us feel that our current roof could collapse anytime (our roof was just fine) and if we don't choose them then we are doomed. And finally, they gave us a quote with an exorbitant amount. They put tremendous amount of pressure on us. Of course, we rejected them. And then we reached out to Modern Standing Seam Metal Roofing for a quote. After a few days Matthew showed up at our door. His presentation was pretty open ended. Answered all our questions and at no point in time neither he used any pressure tactics, nor we felt any pressure. He inspected the roof and told us that there is nothing alarming with the current roof and if we decide to keep it for couple more years then we could. Finally, he gave us the quote and we were very surprised to see his numbers. It was slightly more than the traditional shingles asphalt roof price the other company gave us! Considering the cost of the metal (compared with the asphalt) we knew these guys are making a very slim margin and their price is unmatched by any other. But honestly, we were very nervous about their workmanship though. Once the tentative installation time approached, we received a call from Adam (owner) for the first time. Since we had a couple of Skylights, he wanted to send a guy to measure the dimensions before placing an order. Couple weeks later he called us again and gave us the project start date. On the day they started the work while Adam and one other person cutting the metal four of his men stripped down the old roof and laid down the foundation where the metal sits on top and finished the 1/3 of the installation! Later that evening once the crew left the premises the wind picked up like crazy and one of the weather strip they put on that day blew away. That introduced a small opening in the unfinished area. Since there was an upcoming storm that night, I took a picture of that and sent that to Adam. He immediately sent one of his men to address that. The guy came at 9pm and claimed up on the roof in dark with a flashlight tied on his head and added more weather materials to prevent any leak. Right at that moment I started feeling very comfortable and all my nervousness about the workmanship, accountability everything vanished. After the first day, because of the weather conditions they were not able to work for the next few days. Once again when the weather turned better that morning, I saw Adam in the yard holding breakfast/coffee from DD waiting for his crew. The guys wasted no time and finished the work in another 2 and half days! It is a very small/tight crew. They work very hard and really fast. Once the job is done the crew did a cleanup of the premises then couple more guys came and did another round of cleanup. After a few days Adam came down to collect the check (payment) and while I was making the check, he used his magnet stuff and performed another round of cleanup. After cleaning up he looked little disappointed. Since I made the check for the exact balance, I thought he was disappointed to see I didn't add any gratuity. So, I asked him is everything alright? He said that his magnet picked up a couple nails when he did the cleanup! I was literally floored when I heard that. I mean this guy takes supreme pride in his (his crews) workmanship. Anything less than 100% is unacceptable to him. Fantastic company, unbeatable price, great hardworking crew, and above all an extremely sincere owner/leader who deeply cares about his workers and the wo..."

"Dave, our sales rep, went above and beyond, by coming to our home to cut our new downspout so the heavy water flow would be rerouted away from the house. He didn't charge us and helped us out as the All Gutters Inc who Ecmr used for our gutters, wanted $150 to make the cut. Dave brought all the right tools and was pleasant as he repaired their work. We love our new metal roof and we appreciate Dave and everyone at Ecmr who make dealing with them a real pleasure."

"Very professional team. Quickly identified all the problem areas and fixed them. No leaks from the skylights since."

"We appreciated all the communication on the problems with our roof, they did a great job."

"This company should not be in business. By far the worst interaction I’ve ever had with a sales person for my entire life. Do not use this company."

"Overall it went great. John was down quickly after I first contacted him. He came out in person to give me information and confirm the online measurements. Between meeting him, reading the reviews online, and the impeccable warranty I felt very comfortable choosing him (the price was in the middle of the other quotes I got). The whole process took 3 real long days. Obviously it is loud and disruptive while they are working... but you only need a new roof once. I would suggest not parking in your driveway as there are a lot of people and trucks. At the end they cleaned up very nicely. They are a legit roofing company so they pull permits. Overall I am quite please for the job, cost, time etc."

"Ayden was very kind and insightful. I was happy to meet an incredible worker like that from Long Home."

"excellent one day start and finish promptly service and well done and good price, reliable and good practices of work and customer assistance."

"One of the worst companies I have EVER dealt with in my life. Nothing but runaround, lies, and lack of accountability. They will tell you something over the phone, then when you follow-up, they will magically lose all records of prior conversations. I was told replacement windows would be ordered in June 2024 - never ordered. In January, ordered correctly with 4-6 week expedited delivery time quoted. Now in Feb, was told the windows would not be ready until end of March (total of nearly 11 weeks since order). Magically, they have no record of quoting me 4-6 weeks, though I have email records saying otherwise. Just a miserable company to do business with, would never recommend to any homeowner."

"It went very smooth, the team was both professional and prompt even when working in very narrow conditions. We were always kept up-to-date on timeframes, permit progress and when the team would be arriving. This made it very easy to coordinate."