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"He took the job the same day I called about my central AC. Troubleshooting and repair was done. Cleaned the work area well. Cost of repair was NOT expensive at all. Michael was very respectful."

"Very quick to respond. Need more work next week. Will update quality of work at that time."

"Dan came to perform yearly maintenance. Excellent job. Quick, efficient and friendly. Answered all my questions. Great company Billy!"

"Timely done and great service"

"Shawn Thompson did a great job diagnosing our AC issue and repairing it promptly. He is an above-and-beyond the call of duty kind of guy who came out after hours to help us out during a heat wave. I couldnâ t recommend him more highly."

"From start to finish, NETR did a fantastic job. I met 3-4 other vendors, and they didn't come close to NETR's responsiveness, professionalism, or timeliness. NETR earned my business before I even got a quote from some of the others. The salesman, Mark, arrived on time, was respectful & attentive to what we needed, explained our options well, and provided a competitive quote before he left my home. NETR also offered a 5-year 0% interest loan for the project (via a relationship with GreenSky). It took only a few days to schedule installation. The installers were prompt, professional, respectful of our property, and did an excellent job installing the electrical components, compressor, branch box, and 5 heads. They did a nice job of consolidating and hiding the lines on the outside of the house. This past year, we've worked with many contractors, some good, some terrible, so I can compare. NETR was one of the best, and I would hire them for my next project in a heartbeat. "

"R&B are great! They were able to come out and see the job and give me a price. They came back a week or so later and knocked it out in under 2 hours."

"Contractor Recommendation: Norfolk County Heating & Cooling Our 1895 refurbished Victorian's 3rd-floor mini split unit needed repair. Leaking lines were replaced. A chemical reaction between the copper line and wrapped insulation caused pinhole leaks in the line set. Manufacturers recalled that the warranty had expired and the unit was cooling poorly. Four contractors were contacted for estimates. Owner Patrick and project supervisor Renato excelled. They quickly listened and explained the problem, process challenges, and possible solutions. The price given was accurate and a fraction of the others I received. That worried me until it became clear the other contractors had quoted outrageous pricesâ either their company was understaffed and didn't want the small project or thought the customer was ignorant. The other contractors pressured us to upgrade from line replacement to system overhaul. One refused to provide an itemized breakdown of the FIVE times Norfolk H&C estimate but continued contacting me to finalize the sale without changing the price or explanation. Renato visited the day before the appointment to take additional photographs and check his materials. On replacement/installation day, Renato and his assistant were punctual and polite, knocked and asked permission before entering the property, and were great to our small dog. They avoided disturbing a newly planted lawn and cleaned the house and area. Renato showed me the finished project, how he installed it, what he replaced, and its system testing. I highly recommend Norfolk County Heating & Cooling for any HVAC projectâ one of our most remarkable home contracting experiences."

"The first HVAC contractor (a national chain) I had in to look at my central A/C diagnosed the air handler's fan blowing backwards as a result of a lightning strike scrambling the circuitry. (I told them about the lightning strike in the interest of full disclosure.) This other contractor said it likely needed a new fan but because of the strike they would not repair it. Instead, they would only replace the entire air handler...to the tune of $5700. We were prepared to suffer through the imminent heat wave and fork over the big bucks, but I wanted to get at least one other quote. I had found B&M on HomeAdvisor and requested an appt for a quote. HomeAdvisor wound up canceling the appt because they hadn't heard back from B&M. I decided to call directly. I talked to Paul M and he said they were so busy and couldn't commit to the HomeAdvisor appt time but that they would squeeze me in. I was expecting only a quote, but they didn't give up and wound up fixing it on the spot. It's been working like a champ through the heat wave, and it only cost me $217. Paul even followed up a few days later to ask how it was performing. I highly recommend B&M."

"Chill zone came to install 2 mini splits. They did a fantastic job and left the place clean when they installed it. Our place has been running great ever since!"