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"Arrived 45 minutes late and did a poor job I still have leaves everywhere I would not recommend this company"

"What a great experience!!!!!! Michael was my tech and he was very nice and very knowledgeable about my LG washer. I had tried to fix it myself earlier in the week but with no avail, so I called Top Notch at 10:45am Wednesday and Jennifer asked if 11am-1pm was a good time for the tech to come out and I was like, do you mean tomorrow or Friday? She said no, today. WOW, now that is great service. Michael was at my home within an hour and a half or less and fixed my washer. The issue I was having was that during the spin cycle, the unit became unbalanced and so Michael looked around my washer and took the pulsator plate apart and replaced it with a new one right from his truck and my washer is not running smoothly without any issues. I would highly recommend Top Notch Appliance Repair & Service, thank you very much for arriving on time and being very professional. I will say one thing. I was taken back some on their labor charge of $219 because Michael was there a little less than an hour BUT i'm in real estate, so I understand and if $219 is what the market is charging, then that's that."

"Kathy was very nice on the phone. The scheduling seemed pretty simple and the quote I was given was very reasonable. She told me she would have a quote for me that night. I waited 2 days and had to text her back to get the quote. They sent a guy out the first morning and he did arrive on time. However, he did not stay long and all he did was cut my natural gas pipe. He did not fix the issue and actually made it worse. I called Kathy twice that day and she did not answer or call me back all day. I then texted her later that day with my concerns and she finally called me back. She told me what the issue was and assured me the plumber would be back first thing this morning. No one showed up today. I contacted her again today to ask her to cancel any and all service to my house because this is unacceptable. She still has not responded to this point."

"Mr Reed was great and dependable. Very nice and honest!"

"He was on time and dud a great job! ??"

"Work That was needed: Installation of sump pump in crawl space in order to remove water in crawl space. Estimate of $1665 was sent via email on 4/4/2024. Details were not presented on the invoice, but Mr. Dye with Ready Plumbing assured us that the final invoice would have details of work that was done. ½ payment was made prior to work starting and remaining ½ was made upon completion of the work. Work was completed on April 11. Unfortunately, we were not able to physically go under house and examine the work. Mr. Dye assured us that he would send pictures and the final invoice would detail the work done. A few days after the installation my husband was forced to go into crawl space because of an issue with the furnace and was able to see the work that was done. That is when we saw the work that was done. On April 16 we sent an email to Mr. Dye with our concerns. Portion of the email is listed below: We would like to discuss the sump pump installation that you did at 80 Princeton Trace. After examining photos of the work and making a physical examination of the actual area we have identified several areas of concern that need to be corrected. • The pump was placed in a bucket and should be placed in a sump basin with the appropriate lid. The paperwork for the pump (that Mr. Dye gave us) had instructions that detailed that pump should be placed in a basin with top. • The dirt that was dug out for the pump pit should be removed from under the house. • Surface in the crawl space should be graded so water would flow to sump pump pit (which should have been lowest part of the crawl space.) Plastic covering should be replaced (if possible). • Some type of peat gravel should be placed in the bottom of the sump pump pit. Mr Dye refused to make any corrections or discuss how we could come to any agreement without more funds."

"We were very satisfied with the service and appreciate their investigation into our issue."

"The dumpster was delivered on time and picked up on time. Communication was easy and the price point fair. We would hire Tyler again so please do not hesitate to use his services for your next junk haul!"