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"Erick and his team did an amazing job transforming our weed-infested garden into beautiful, raised garden beds that will outlast us. They removed or transplanted the existing vegetation; dug, leveled, and compacted the foundation; precisely placed every paver, filled the boxes with fresh topsoil, and installed drip irrigation. They also put down fabric and gravel in the walkways and around our shed to complete the look and keep weeds down. I couldn't be happier! They were punctual, professional, fast, and very reasonably priced considering the scope of the job. We will definitely call them again for future projects and recommend them to family and friends."

"Timeless Pools review Tom and Cindy did an amazing job with our backyard. We had an existing pool, so this was more complex than a new build. They were very willing to listen to our ideas but also made suggestions when their experience pointed them in a slightly different direction than we had initially envisioned. The planning phases were extremely fast, and they handled all the permitting with the city directly. We had their cell phone numbers and they kept us in the loop constantly during the entire process. During the initial faces, we selected coping and tile, and Tom was present to give us some guidance on cost and additional options. Once we started construction, everything was very transparent. They were willing to work around any scheduling issues we had and we got to know the workers that were at our site. Having consistent teams made my wife more comfortable as we had a number of days when she was alone with our two young kids, and seeing the same people Was reassuring We built during early 2023, and the massive rains made for a number of days where workers came and re-excavated from runoff or placed and removed tarps to prevent excessive erosion. This was all done with an eye on the weather and they were prepared for everything Mother Nature threw our way that winter. As we moved into finishing, they kept us informed of every step and the timing to expect. Once we filled the oool, they focused on the pool deck and made sure that every seam and joint was up to the standards. After a couple months of use, they re-connected with us and checked on any details we may have missed during the construction and finishing processes. I give their entire team an enthusiastic 5-stars. They probably won’t be the cheapest bid, but there were clear expectations and there were zero “extras” once we had all the materials selected. At no point did we feel like they were sneaky or trying to charge us for something unexpected. Our pool is beautiful, everything works exactly as expected and we have had endless compliments from everyone that has come to enjoy it. If you are looking to build or rebuild a pool, you should definitely contact Timeless Pools, you won’t be disappointed."

"They did a great job on my landscaping. I would definitely recommend them."

"AC unit has been in place for many years without any work being done that could have possibly caused a leak AC Annual service performed on May 24, 2019 by a tech from Titan - Cost $110 Tech told me as he was measuring the temperature of the air coming from the register that he was not connecting to the AC unit to check the freon levels - He's the tech I didn't question him (but should have) August 8, 2019 AC is working when I get home from work around 6pm then stops shortly after I check and the thermostat says it's on but the compressor is not running. Temp in the house is not up to 78 degrees Thursday, August 8, 2019 I call Titan to have a tech come back and look at the AC Told no available appointments until Tuesday, August 13, 2019 so I ask for after hour call - fully knowing there is an extra cost but asked if they would work with me if found to be something the tech should have caught on May 24 to which they agree Friday August 9, 2019 Titan tech arrives around 7pm Titan tech checks temperature of freon line going into house and finds it is only about 73 degrees Titan tech suggests topping off freon - informs me that it's R22 and expensive - I agree to try it Tech has no R22 on vehicle and has to go to shop to get some By the time the tech got back the freon line was only at 69 degrees having left the AC running while gone. He explained that it should be in the upper 40s Tech adds 1/2 lb R22 freon and after several minutes the freon line going into the house is down to 47 degrees I go ahead and pay the full service call amount of $350 ($215 callout, $45 1/2 hour labor, $90 1/2 lb R22) and ask the tech to have his manager call me Monday Monday goes by without a call from Titan manager Tuesday, August 13 I get a call from Titan. Thinking it's the manager calling me I proceed to tell him the above story but then he tells me he is in Sales and calling to setup a quote for a new AC Huh? I didn't ask to have anyone call me to quote a new AC I ask to talk to the Service Manager. Abbreviated Summary of that conversation: Talking with the Service Manager I tell him that I felt the initial tech did not fully perform the service I paid for and I'm happy to pay for the freon but feel I should not have to pay for a call out or the after hours call out charge as this issue should have been resolved with the annual AC service on May 24 Service manager tells me that since the AC worked for three months he won't do that I told him I don't believe the AC lost that much freon in that short of period and that if it had the system must have a leak so why did the tech even offer to put more freon in I inform him that I planned on buying a new AC in the next couple of years and my sister has it scheduled to have them install a new furnace and that if he won't help out on this I won't be buying a new AC from them and it's not likely my sister will be buying a new furnace from them He tells me he will look at both tech notes, talk with both techs and call me in the morning About 5 minutes later he called back and said the first tech doesn't work there anymore so he can't talk to him and that the most he will do is refund the $90 for the freon I explained that at this point it's more about principle and integrity than money and I didn't feel that was fair and that I'm happy to pay for the freon He again said that's all he would do I told him I hoped that the $260 was worth losing at least two customers Needless to say, I will not be using Titan again. It's very unfortunate because I know other people who have had very good experiences with Titan. However, they also didn't run into issues and this shows me what the Service Manager's integrity really is. As for the actual cost of R22 - I can buy a 30lb tank of R22 via various vendors for anywhere between $300-$500 That equates to from $10 - just over $16 per pound Titan is charging $180 per pound No wonder he's willing to refund the $90 - $70-$80 of that was pure profit."