Get matched with top solar panel installers in your area

"If you need a repair or want to have your panels removed for a roofing project, expect to be calling multiple times a day just to get someone to show up. The lack of communication was matched only by the bad-faith representations. When I needed my solar panels removed for a roofing project, trying to get them to commit to a date for the removal and reinstallation turned a 1 week project into a slog lasting 2 months just because they could not commit to a date without me calling incessantly to ask when they were showing up to finish their work. I was hoping this was was not representative of their company culture and business ethic and gave them another chance when I experienced a failure with my inverter. After reporting a problem with my array I was told repeatedly that they would have someone out there quote, this week, to look at it for weeks. Then they finally told me they already had the replacement part on hand, told me it would be fixed that Thursday and then ghosted me for a few more weeks telling me they needed to RMA the part. When the new part was finally installed, it was not configured to adequately serve my system and my battery backup was suddenly useless. Instead of showing any interest in correcting the issue, they just blamed the batteries, shifted the responsibility for fixing their mistake back to me and disappeared. These folks were pleasant to talk to and laid on the apologies, but the action to make things right did not follow. I cannot recommend them unless you want to waste your time hounding someone just to get a response."

"I decided to get a quote from Heritage since my plumber wasn't available. They came to my house and quoted to replace two faucets at just under $2,000.00 (this included 2 Kohl faucets basic type, nothing fancy). They also wanted me to sign up for annual service at an additional charge. After I almost had a heart attack the cost, I declined their offer and said I think I need to look further. Finally, my original plumber was available. I bought the 2 faucets from home depot for $250.00. My plumber installed the 2 faucets, repaired an issue with my kitchen sink as well as install a new toilet for the total price of $225.00. If your smart, find someone else! I don't recommend this company unless you want to be raked over the coals."

"Working with Robert was a pleasure. From the first phone call to the successful installation, Robert was courteous and professional. He promptly responded my text messages and directly answered my phone calls. He did a beautiful job putting in a new water heater for us. He taught us a few ways to maintain the water heater for a longer usage life. He cleaned up after the work. And, he was very up-front about his price, which is extremely fair."

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."

"Bathroom plumbing went well. Eric is very knowledgeable and is very detailed with his excellent plumbing work!"

"We were very pleased with the communication and the outcome of our project. We have an old home with some older piping. Finding someone that works on steam boilers is tough. When they looked at the install, they explained what needed to happen clearly deand unrstandable."

"Replaced as expected. Nice work! Very professional."

"Matt checked the system thoroughly and educated us on how the interface between the solar and the net meter works. We are very pleased and may be back to him for more services"