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"Mark and his crew did great work at a reasonable price. I would recommend them and would certainly hire them again."

"I thought I'd provide a 6-month update on the work performed by Coen. In short, we selected them to do some minor renovations to the bedroom and living room - ceiling repair and electrical work - and then paint the entire interior of the unit. It was horrible. We settled a reduced fee and went our separate ways. Since then, we've had to remove the work they did and repaint the entire hallway, bathroom, and kitchen due to paint peeling. Based on the prior experience and having visited during the renovation, they didn't prep a single thing - the walls definitely needed that even prior to other work starting. The new contractors very clearly were able to show how the surfaces weren't prepared at all for paint related to dust under all of the layers from the drywall and other construction work they did. Not a single apology or visit from the owners to date. Don't waste your time, money, or effort on this company whatsoever."

"Serpa Home Improvement installed vinyl siding, replaced 6 windows, gutters and they did an outstanding job. The quote was fair, Ronaldo was always available and responded quickly to all of my questions, and the crew was hard working and meticulous. I’ve received several complements about how nice the house looks with new siding. Overall it was a great experience and I’m extremely happy with the final results."

"I had a small leak. Sprague quickly diagnosed the need for a very expensive roof repair. I also had a skylight that was dripping and decided to replace a group of four skylights. The work was spread out over a longer time than anticipated, which Sprague said was due to unusually wet weather. As far as I can tell as an amateur looking up at the roof from a distance, the quality is good but only some winters with no leaks will confirm that. They put some rather conspicuous shiny white concrete in one small part of a strip of gray concrete but said it would eventually weather to the same color. The substantial problem came over the skylights. My existing skylights came with retractable shades for those summer days when sun shining through the skylights could be blistering hot. During the initial conversations, we focused on whether we would be able to use the old shades or would have to replace them. When the job was done, there were no shades and they were emphatic that the shades were not included despite our detailed conversations about them. The wood just inside the skylights had been replaced and needed to be overlain with higher quality wood and painted. I had assumed, based on our conversation, particularly about the shades, that doing these things was part of the job. But I didn't explicitly write the shades into the contract. Regarding the wood, they pointed to a sentence deep within the many pages of the document that left me responsible for any inside work. I had seen that but never imagined that the wood they used would have to be covered up with higher quality wood before it could be painted. I was quite surprised, particularly when I found out that this residual work, requiring a carpenter, a painter and a shades specialist, would cost several thousand dollars. I felt stupid to have relied so heavily on the conversation and to have signed off on something that only a professional would understand. In the future I would recommend having a specialist lawyer review any contract. It would have been much more professional of them to clarify at the beginning how much would remain to be done after they finished what they understood to be the job. Finally, a small thing: They didn't clean up carefully. Left in the yard were things like a roll of what looked like insulation, thirteen pounds of copper nails (I weighed them), and other stuff. I didn't feel comfortable throwing all those copper nails in the trash, so they sit in my garage pending possible donation to some workman standing outside Home Depot on my next trip there. Because of a previous experience with Sprague, I made a point of asking them to be sure to take away the advertising signs they had placed in my yard; they promised they would, but they didn't."

"Great work. They fixed foundation and drainage issues and repaired work that was poorly done by previous construction companies. They also replaced my rotted front deck with a new concrete landing. Highly recommended."

"Quick, complete, and clean. The crew were in and out within a few hours, cleaned up beautifully, and had the inspector in to certify the removal promptly when the work was complete. This was a tough project (old HVAC ducts in a crawlspace), done well."

"Start to finish, excellent service and value delivered. Crew & team were extremely professional, great communicators, always went the extra step to ensure the project was done exactly as it was requested. We moved into a new office space and originally just wanted some touch-ups, they transformed the space into something we didn't think was possible, all while meeting our tight deadlines. Wouldn't look anywhere else for any future commercial or residential work to be done."

"Everything went well. Nathan was here right on time. He completed the work we agreed on professionally and totally satisfactorily. And we great conversation."