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"Very professional"

"I would never recommend this business to anyone. I picked out my granite during the last week in June. The owner knew that time was short for us and that we needed things done quickly. They sent me an estimate where they were charging tax on both the stone and the labor. Another company told me that labor was never taxed. I asked for an adjustment, and the price was reduced a little. I called and told them that I wanted them to do the work, and I was told they needed a check or credit card for 1/2 the amount. The cost would be higher if I used my credit card, so I mailed a check. Several days later, when I called to check on things, I was told they had not received the check. I drove 45 miles to take them another check and requested they let me know when the initial mailed check was received (I have heard nothing about the initial check). They said they would get someone out to the house to do the measurement template the day after the 4th (a Friday)....nothing. I started calling the company on Monday morning and continued on Tuesday. No one answered, and no one returned my call. When I finally got someone on Wednesday, I was told they would send someone out to measure the next day. When the guy arrived to measure, he told me that he would not put granite on the island with a bar overhang unless I had supports added to the island cabinet. I added the supports and sent pictures to the owner on Monday. We heard nothing, so we started calling. It was late Tuesday before anyone answered the phone. The owner had not shown him the pictures. The next morning, I got a phone call, and the installer said he still would not put the granite on the island because he wanted supports from the floor (which he did not tell me initially). I have spent almost 4 weeks waiting on this company. They are unresponsive, unreasonable, and awful to work with!!!!!!!"

"They did a great job "

"The job was done right and according to budget. Completed within the schedule time window"

"Couldn’t have been better. Definitely had challenges with Covid/Supply Chain issues which lengthened the time of the remodel, but none of it was Mark, the builder’s fault. In fact, I don’t know of anyone other than Mark Goodson who could have handled the obstacles more professionally! As for the remodel itself, it turned out absolutely beautiful! Before the build began, I thought it hyperbole when Mark said that the finished basement will be the feature that will sell my home in the future. I can honestly say he wasn’t exaggerating one bit! His design for our new home ( my wife and I moved downstairs and the kids and grandkids moved upstairs) was way beyond what my wife and I could have imagined; and it was certainly much better than the other two estimates I got in the beginning. First, Mark refused to put in a dropped ceiling which would have close in the living space. Instead, he redid the duct work so that he could do tray ceilings in every room giving the basement a larger look! Finally, he took out an entire wall thus opening up what would be our living and kitchen into a wide-open space. Bottom line, Mark is indeed the Basement Specialist making the most of every inch of space both useable and beautiful. You may be thinking he must be overly expensive, but in fact, his estimate was much lower than one of the three I brought in. You can’t go wrong with Mark. The pride and workmanship he uses in hiring his crews is beyond reproach."

"They remodeled one bathrooom back in 2019 and I had them do another bathroom and work in the kitchen. The tiling is perfection! They pay attention to detail, are conscientious about clean up as well. Also, they were able to work very fast!"

"The work was done timely, effectively and with great skills. They were good in time management, patient and diligent. Good communication."

"Jason from Day 1 was very helpful in walking us through the process and various design options. During execution of the project, he was personally involved in every aspect of the project. He also went an extra mile to get all the permit done even though the county process was complex. Good quality of work, completion on time and in budget. Overall highly satisfied with the project and Jason's professional way of working"

"Great carpet great staff both in warehouse and installation"