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"They responded quickly to my request on Anji's list and did a great job on the mold detection facet. They not only gave me specifics on what the issues were but also very specific solutions. Ryan came in and did a very thorough cleaning job complete with tips on how to keep everything clean going forward. I also hired Ryan and Reid to re-model my downstairs bathroom and I LoVe it! They are multi talented and if you can be a bit flexible on their time line you've got yourself a great team!"

"Travis and Critical Environment responded quickly. Called me back right away on a Sunday morning. He did a job for me earlier this year and had an issue come up while that job was under warranty still. He took care of the problem no questions asked standing behind the warranty."

"Job well done. They even finished ahead of schedule"

"Staff were professional when they came out to perform an assessment and give me a quote. They completed the work in the time they quoted as well. I’d hire them again if I needed additional work completed."

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"Very knowledgeable about dealing with mold and mildew in our finished basement. They removed and replaced sections of dry wall, all the ceiling tiles, cleaned sections of barnwood walls and other areas. Very conscious about their work and our concerns. Did a great job cleaning up when finished. We highly recommend this company."

"Frank is excellent. He’s managed the number of projects for me now. One project was a bunch of renovations on homes for an adult foster care business I run. That was about $100,000 in work so far. He also managed the renovation of two buildings for our Mosque. That has been about $600,000 in work so far. Frank is extremely positive and always has an upbeat attitude, willing to make it work. I really enjoy working with Frank."

"Don’t make the same mistake I did—look for another contractor. I found MJM Restoration on Angie’s List based on good reviews, but they were misleading. I had termite damage on the front wall of my home requiring minimally drywall repair, and including a large picture window that needed replacing. Initially, communication was great, but it quickly declined. The project, which started around the Fourth of July, was plagued by poor communication. I shared my contact information for texts and emails, as I work during the day, and can’t always pick up the phone. Despite that, promises to call and schedule were frequently broken, and I often waited for appointments that were canceled or moved. Recently, one of these cancellations was for illness, which I understood. However, after confirming a visit for the same time tomorrow (8:30 AM), still no one showed the next morning. I reached out was told they were showing up at around 10am. My inquiry about the delay, and saying I could make 10am work though, received a dismissive “K.” (Included pictures) They showed up at 10:30 AM without any apology or even acknowledgement of the tardiness. This attitude was consistent throughout the project. The job turned out being smaller than anticipated. The window framing needed only 6 inches replaced on two corners, rather than a major rebuild. The drywall was to be removed and replaced 1 ft around the window, installation installed, but only needed two sections around the window replaced, and only a small piece of installation was required. When I asked if the bill would be adjusted since less work was needed, I was told the subcontractors charge by the day, regardless of hours worked, but I would think you’d have them do the full job/replacement then since you’re paying for it anyway. It seemed odd to pay them the same for 2 hours as for 8, but if that’s their policy, fine. They did give me a $200 material credit, which although I appreciated, it only amounted to a 4% discount on the total bill. All these would have been forgiven if the job turned out great but it didn’t. I will say the custom Anderson window is beautiful and the team that installed was stellar. They were very professional, explained everything they did, and were speedy. A different subcontractor came in to finish up the wall. The baseboards as you can see in the pictures had a huge gap once they were replaced. There was no gaps, cracking or separation of the baseboards prior to this. Recently had the hardwood floors done, along with baseboards/shoe molding replaced, so I know this. I brought this to their attention after day one, and it was told it would be fixed the next day. Their fix was to fill it with caulk and paint it, poorly I might add; lines not clean, dipping in the caulk as you can see. I get many baseboards have some gaps and need to be caulked but this gap was significant. Seeing as it wasn’t there before, and it directly in front of where they replaced the drywall, I am to assume it’s from the drywall installation. Additionally, there was also paint left on the light switch cover, tape and little plastic piece left stuck to the wall, and floor dusty when he left. It just seemed rushed, and not a professional job. When I inquired about this gap and its “remedy”, I was told it’s common practice. I asked for someone to come look at since it was severe. Someone did, I was told it’s the 2X4’s and the wall isn’t straight so they can’t fix the gap. They did offered to have the same sub back to clean up the lines and fill in the dips, after my prior experiences, I declined. Overall, I was disappointed with the professionalism and quality of work. The rushed finish and unresolved issues reflect poorly on the business quality. I expected better attention to detail and professionalism, and I won’t be using their services again, and would urge you to look elsewhere."