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"Mark is meticulous. He does not leave until the job is done right."

"Nancy & Bob Gosselin New Roof (2023) We are returning customers with the Welch family having had a roof replacement 24 years ago with the 1st Welch roofing company. Dave Welch is the 2nd generation & partners with Adam Quenneville. We appreciated their attention to detail from Dave's presentation to answering all of our questions. The roof was completed in two days with Dave coming and going on both days making sure his crew was taken care of and to see if we had any questions. A huge thanks to Fernando and his crew who worked from dawn to dusk while only stopping for a lunch break leaving our property spotless. We highly recommend Dave Welch & Adam Quenneville.Nancy"

"Great job! The work crew was courteous,efficient and very professional.Would recommend them for any type of roofing job.Work was done in a timely matter including clean up. Out standing!!"

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"They did a good job and overall I had a good experience. Very professional in the way they explain the process and the equipment that they will use, I will recommend."

"They completed a sealcoat roof job last summer and within months the seal was cracking. They have refused to come out and fix the issues ever since even though the contract states 15 year warranty and the cost of the job was very expensive as they claimed they used highest quality materials. Don?t hire! Have plenty of photos to back up poor quality work."

"Incredible communication from the first phone call to the final product. These guys were not the cheapest and certainly not the most expensive. We will be hiring them for another property. If I could give them 10 stars I would."

"I signed a contract with Jesse on March 26th for a deck replacement. His quote seemed fair and communication was good. He said that work could begin once he received the permit, which would take 1-2 weeks. On April 10th I asked for an update and he said the permit was still pending. The next day he says the city requested a drawing. April 15th he says the city now wants even more documents, causing this huge delay. April 16th I ask if it would help if I called the Building Dept myself to ask for an update? He said no, suggested it might delay things even further if the employees do not like me asking about it. So I leave it alone a few more days, but now it is been four weeks and I wonder if Jesse is just stringing me along, maybe finishing some other jobs and not being transparent with me on why this job is delayed. Finally, I look into the city records online (should've done this weeks ago). Not only is there no permit for this deck job, but there is no record of Jesse having a permit in Worcester at any time (the database seems to have at least 5 years of history), and I looked for all variations I could think of for his name and company name. So it is not looking good, but to make sure I am not missing anything I call the Building Dept. They tell me there is no record of Jesse requesting a permit for anything in Worcester (nothing is pending). When I spoke with him today (April 23rd), told him there is no record of a permit request, he says he is going to have a friend pull the permit because that friend always gets fast turnaround on his permits whereas Jesse does not (he even cited a recent example where he supposedly pulled a permit in Worcester but it took a long time - I did not bother telling him I know this is not true, these records are public and he's not in any of them). When I pushed back on his claims, saying there is no evidence of any of this, he says he was just at city hall dropping off documents... I doubt any contractor is going in person to city hall instead of using the online portal. Sounds like more b.s. to me. I was also interested to see the fees the city charges for permits: looks like they would have cost a few hundred dollars, not the three thousand that Jesse claimed."

"Take my advice and stay away from this company. I definitely got bamboozled by this guy. He convinced me to do repairs on the roof in addition to the gutters, which was the reason for the call. Well not only was the scope of work not done (ex 15 ft of gutter guards instead of 60), one of the gutters is still leakingâ ¦again, the main reason for hiring."

"Friendly and professional, completed job quickly."