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"Tom hung drywall in our laundry room. It was an area of the bottom half of one wall. The area was 12 feet wide. The drywall had lumps and uneven spots all over, you could see where the top half old part and new meet. There were holes on the bottom. The electrical socket was not cut out properly and he filled with putty. He had drywall cement all over the place. Consequently cement dust was everywhere and then draggedin the hallway. There was putty in the receptacles Some nails were not covered. He installed trim that didnt rest against the wall, it was filled with putty. I had to have someone try to fix the lumpy uneven wall. This helped a little. I received a partial refund instead of a full one"

"Jason came out and gave an estimate on aerating and putting weed/feed on my yard. He showed up on time, very pleasant and personable. The work is done, so I’m going to make my list of other things I need help with!"

"Worst company ever!! The salesman that work there are the worst! These people took advantage of my mother, locking her into a tub to shower deal x2. It is absolutely heartbreaking thinking about these people preying on the elderly. They pressure you into signing a contract immediately so that you don't have time to shop around. The installers did an awful job. So bad that I had to get them to come out 2 more times, yet they still didn't grout the tub correctly. The silicone peels and is so discolored. I told them that it must have been a bad tube or something, but they only fixed one shelf. That 1 shelf looks decent while the rest is so pitiful. I left a review on Google and they called my mother and harassed her for a 5 stat review. And then told her that if I was to get someone else to replace the silicone, that the warranty will be void. So now she is stuck with pathetic work. We got the showers installed in March/April and regret it everyday!"

"Showed up on time and good job."

"I first got in contact with Jackie with nautical remodeling on the 17th to weather strip my doors through Angie’s list. I didn’t look much into nautical remodeling since it was suppose to be a simple job and I thought Angie’s list only had licensed contractors. Jackie contacted me saying he would like to stop by on the afternoon of the 20th. When he got there I called him and stated I wanted the front door, back door, upstairs porch door weather stripped, couple floor trims to be glued down, 3 striker plates installed. He stated the front door is warped but he said the door is worth saving since it’s a 3k door just needs to be taken completely down off the hinges to be worked on and sanded to make it stop rubbing the floor on the outside corner. He quoted me $1400 for everything and I agreed to pay $1400 since he stated he needed to take down the front door to sand/work. But he never sent a contract over and refused to send an itemized list. He also told me if I needed anything else to contact him I told him on January 21st that the heater on the bottom level wasn’t working and the water was cold. He stopped by the next day on January 22nd when the roads were open to check out that issue but never fixed anything, didn’t even bring tools and couldn’t even figure out how to use the attic ladder so nothing got done. On the 23rd since he didn’t fix the heater I sent him the home warranty I had stating he doesn’t have to worry about the heater and tankless water heater. The next couple days had ice on the roads so he didn’t come, stated he would come on the 24th. Ended up rescheduling again for the 25th. He was really late and immediately started backing out of the work we agreed on. Did not want to take the front door down to work on it and just put cheap weatherstrip on it. Did not put weatherstrip on the back door and upstairs door to the porch. Did not glue down floor trims, did not install the 3 striker plates. Then left without offering any money back. I called him and said he needs to atleast install the striker plates. He said he would Monday on January 27th but never showed up and I had to contact him asking where he is and he told me he couldn’t come then we rescheduled for Wednesday January 29th. He was late again but installed the striker plates. All he got done in all that time was weatherstrip/doorsweep on the front door that was falling off on front door and install 3 striker plates. That shouldn’t have taken more than 2 hours to do all that. Was late every day he showed up most days he didn’t. extremely rude to everyone at the house, and never offered any money back. Would not recommend any use nautical remodeling and to stay away from Jackie O’Neal if that’s even his real name. If you for some reason want to do business with them make sure to get everything recorded on text, email, or written contract. Jackie will do his best to do all business over the phone so there’s the least amount of proof on record. Also does not appeared to be licensed through the Better Business Bureau and Alabama Licensing Board for General Contractors which was not stated upfront."

"The crew was polite and cleaned up the work area when finished."

"It went great. He was very pleasant and knowledgeable. I wasn’t sure what I needed to purchase and he showed me before he got here. I would happily hire him again if I needed anything."

"Very good. Nice guy and did the job so we were able to secure our door properly again."

"Great. Mr. Costello was extremely efficient and knowledgeable about furniture assembly. He was very neat (unlike some people who left a mess) that I have hired in the past. In addition to the assembly he cleaned up after and brought everything to our trash room. Refreshing experience."