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"Disgusting behavior and Amateur work! We hired Tiger fencing to remove old chain link fencing and install 8ft privacy fence. I wish we had listened to the bad reviews but sadly we didn’t. There was no communication the entire job and we constantly had to ask when they are coming. Which I had been in and out of the hospital with a baby and dogs it’s was getting difficult walking them everyday, but we tried to be understand due to the weather. The one time they did show up to work they told us after lunch but no exact time was ever said. We were at the store when they showed up to work and kicked a breaker while they were working. They messaged us saying we would be charged extra because they couldn’t work and we weren’t home to fix it. Danielle called and said it was common knowledge that they would have use our electric and water to work on the fence. She said I wouldn’t be charged if I go home but would if I didn’t. I said I was on my way home but would not be paying extra for something that wasn’t communicated to us. When I arrive Taylor was there and said he didn’t have to tell me a time when he was coming… yet I needed to be home? He said it’s common knowledge he needed my electric to work even though that wasn’t communicated to us at all. He claimed it was in the contract we sign which it is NOT. I guess as someone having their first fence built I should’ve just known. Taylor was very aggressive and tried to belittle me in my driveway asking about my business and if I ever watched a commercial or movie of people doing construction. His hands started shaking when I mentioned the bad reviews I should have listened to and he tried to show us his herald leader award or something which he now said he wasn’t angry he has tremors. He did come and apologize to me and said he had been busy as if that was an excuse for how he spoke to me. My fence looks like the first one they ever built and they threw tons of dirt into our trash so the trash company wouldn’t take it. There’s wood and trash all behind the fence and was in my fire pit. They bolted the fence to our deck without communicating that to us and are still making excuses for that. I did refuse for them to come back on my property because of their rude behavior and unprofessional. As I said before Taylor my dad is coming to fix it remember you told me I should have hired him?"

"My first encounter with United Structural Systems company ( USS) was last year, when I had to face the decision which company I go for foundation repair at my house in West Virginia. It was equal bids on my project from two companies USS and Alltek. Unfortunately for me, I made the decision to go with Alltek Environmental Services company at that time. Foundation repair was finished in August 2019 by Alltek (please read my review, that I placed separately for Alltek). 48,000 dollars payment later foundation been done. I finally be able to place my house for sale this year and come to realization, after inspection is done on the house, that it is a presence of water leak in the storage area. I could not believe, how it is possible, when the foundation repair was just done 8 months ago. I guess, things were not done properly after all. After numerous attempts to contact Alltek company, I finally be able to get the response with another promise to “fix it” in the amount of $9,200 or later for free…if I take off my review of their company from homeadvisor.com. Lack of professionalism, poor craftsmanship and PR was major disappointment for me. To be honest, after I been treating inferiorly by Alltek, I did not have any desire to go back to the same company. I was looking for second opinion how to resolve these issues. I decided to reach out again United Structural (who I was hoped to remember me from last year) and explain my dilemma. Bobby K. (Sales Manager for USS) come to the rescue! He was willing to give me his unbiased opinion on the situation. Bobby K, “commander in charge”, went to the house and informed me, that “downspout lines were never installed, the part on top of the ground went nowhere and tie back patch was poor quality”. Simply put it, Alltek did a mediocre job. I immediately made the decision go ahead and proceed with United Structural Systems company for repair of the mistakes. I cannot say enough praise for the USS company and manager Bobby K. This re-du project was done in timely matter, communication was superior ( needless to say I live out of state and it was never an issue), area after the job was clean up to perfection and…the garage/storage area now look dry bone and beautiful. Awhhhh... maybe I should not sell my house after all?! I have a buyer on the house, and I am closing in 2 weeks and can say with all honesty, I could not do that without United Structural help. It was exceedingly difficult situation for me, and it was resolved by USS company with flying colors. Thank you again USS. I recommend you without any hesitation!!! Your company should be proud of to provide such an excellent service and have knowledgeable, competent and skillful experts. Lana Y, Rochester, NY “We are NY tough”"