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"Respectful, generous, thorough"

"Loving my beautiful new deck the spiral staircase and under decking system. Cant wait to see the storm roll in and not get wet!"

"This started off as a 2-part job. One part needed to wait in a bathroom until a shower unit could be installed in the basement bathroom. The first part was to drywall a missing ceiling and wall in a kitchen. They completed this work. There are some sunken screw heads that need a second coat of mut still. The wall is fine in the kitchen. They drywalled around the toilet area in a main floor bathroom but did not fill in the hole from an old medicine cabinet. The entire main floor bathroom was to be completed it's not. In the basement there was a half wall that was to be drywalled. It's completed and finished. In the basement bathroom the quote says they will used green board they did not. We asked them not to drywall the outside wall of the bathroom because it needed to still be insulated and they drywalled half of this wall. We had given them a lock box to the home and before we could even see what was completed at the home Mario called and demanded full payment even though only half the work was completed. I did pay him the full amount at that time trusting that they would be back to complete the rest of the work. When we did get a chance to see the home a few days later we let Kevin the sales guy know that they used the wrong drywall in the bathroom and drywalled half of a wall that we asked them not to. We removed the drywall on this wall so that the insulation could be installed. The shower was installed and we scheduled them to return to complete the remainder of the drywall. Mario the owner came back to view the job and was very disrespectful and aggressive with my partner. He was very difficult and would not listen to what needed to be accomplished still at the home. It was clear he had no interest in completing the work since had been paid. My partner didn’t feel safe in the home with Mario's aggressive behavior. When he called me to discuss he continued he further aggressive language and told me to “Suck His Dick” which is a clear reflection of his character."