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"I hired (Name Removed) to paint my kitchen and bathroom cabinets for $4,400. On September 27, a worker removed my cabinets and drawers, applying painters tape and plastic before taking them for painting. The next day, Philip started applying primer without sanding. He got paint on my refrigerator, hardwood floor, and dishwasher, promising it would come off. However, the primer was dripping, and I have pictures to prove the poor application. After finishing the primer,(Name Removed) asked for $1,000 upfront, which I paid. He returned later but said he couldn't paint yet because the primer wasn't dry, rescheduling for September 29. On that day, he texted that he was running late and claimed his cat knocked over the cabinets. I scheduled him for October 1, but he canceled again, citing more excuses. On October 1, he texted that his employee died in a car crash, which I found hard to believe due to his previous flakiness. I demanded a specific time for completion or for him to return my cabinets. He eventually agreed to bring them back on October 4. When he returned, the paint job was unacceptable. The cabinets were chipped, with excess paint everywhere. I refused to pay the remaining balance. My daughter recorded the exchange for safety. Philip became loud and threatened to put a lien on my home, despite there being no contract. He demanded $400 for paint, although his receipt showed only $203.68. To get him to leave, my daughter suggested paying him $400. He took the money but left without giving me the hinges, making it impossible to reattach the cabinets. On October 7, I texted him for the missing hinges. He replied, demanding another 1k to find them. This experience has been incredibly frustrating, and I believe Philip should not be operating as a contractor. He is not a qualified painter and should not take on such jobs."

"Great experience all around. Would recommend!"

"Steve was quick to respond to my bid request and was able to do the job within days. He did a great job installing our outdoor garage fixtures. We would definitely have him back as other projects come up around our home."

"Where to start, I hired Jim at Evolution to do an exterior home remodel. This was three years ago. This included windows, siding, doors, roof, and gutters. Two jobs (the house roof and the gutters) were done by two other companies that he hired. The gutters are leaking and not doing their job at this point. They are not blocked nor do they have debris in them. The seams are failing. There are three spots currently. Also they put a downspout in the middle of the gutter and not on the end. So there’s issues associated with that. Jim was to do the siding, windows, screen doors, basement door, and carport roof. His costs were the best out of several contractors and he was recommended by a friend. We were drawn to another company but we decided to go with Evolution and Jim. So I mentioned the carport, we needed to redo it. I am a novice when it comes to building but I figured I could build the carport and have Jim roof it (originally it was going to be the other subcontracted roofers doing it). So I constructed, after doing research, the carport. Jim arrives and says it’s too flat and that it’s not safe to shingle it. so he says we could but corrugated plastic up in its place. I agree to that as I am assuming he knows what he’s talking about. He proceeds to do the job. The carport roof, the siding, the windows. I recently installed a patio with pavers right before he started his work here. I with my neighbors help did the work. My neighbor then installed a concrete border around the patio. At one point Jim and his crew rent a scissor lift and proceed to drive it (I think the sticker said 2500 pounds on the side of the machine) onto the patio to instal a window upstairs. They cracked the new concrete border and cracked about 10 pavers. They decided not to mention it to me, but I noticed it. I waited till the end of the day when Jim was sitting in his vehicle to leave and I approached him. He said they would fix it. Their fix was flipping the pavers over and not addressing the cracked concrete border. Disappointing but ok. So back to the carport which is my ultimate complaint. Jim completes all the projects including the plastic on the carport. Within days there are multiple leaks on the carport. Jim sends a helper out to put some caulk on it. The next day it’s leaking all along where the plastic meets the newly shingled roof. I contact Jim about the situation and he says “I’m washing my hands clean of this problem”. I plead with him to help address it and he sends me a email saying I screwed up the carport and that if an inspector saw it they would make me take it down. So I drop it. Over the next three years we are to the point of replacing the roof, yet the carport structure is solid. The plastic has shattered on the south side where it wasn’t connected properly, no flashing was installed so the water has damaged all of his supports causing them to warp, it leaks everywhere rendering the carport useless. Since Jim refused to address it I contacted another contractor to see what they could do. They came out and determined Jim botched the carport roof in several ways. No flashing, un proper cross beam placement, un proper overlap of plastic, un proper attachment to my structure. My structure was sound with no issues. So I reach out to Jim again about the issue and asked him repeatedly to come back out to see what was happening, in hopes he would fix it. It has been three years at this point. He doubled down with what he said before. Got upset that I asked another contractor to look at it (even though he refused too). He repeatedly asked me if I wanted him to come out. Which I reply with yes, over and over again. He never came. To be blunt he was incredibly rude. I’ll happily post what he wrote of the need arises. The bottom line to me is this. If I built the structure poorly (as he claimed… even though I think he wanted to initially do it but cost prevented it) why would you cover something that was built poorly. I would of said I can’t legally cover that structure or maybe even it’s built in a way that I can’t insure a leak free roof (again it was a matter of days I reported leaks to him). Secondly after I paid over 50,000 dollars to him, why wouldn’t you try to fix the roof just to be helpful especially since I contacted him within days. Thirdly why be a rude and condescending. Overall it was a huge let down. The new carport roof will cost about 3000. All his supports and the plastic top. The patio damage and the lack of care in fixing his issues he created. I would never recommend Jim or Evolution."

"John L. was THE BEST! In working to swap our over-oven microwave/fan for a hood vent he was tireless in being sure it was done perfectly. The original over-oven microwave install was done poorly, causing a headache in fixing the errors, yet John did not cut any corners. He also checked in about every detail to be sure we were comfortable with what was happening. He listened to our concerns about how poorly the previous fan had been working and made an extra effort to be sure the vent opened very wide for maximum venting. We also asked when booking that the technician wear a mask and John arrived and wore an N95 the whole 4 hours with no fuss. This was our first experience with Mr. Handyman and if all the other technicians are as good as John then we will be using them exclusively from now on. John is like the fix-it dad you wished lived in your same town."

"I was charged $150 to have nothing done except make work for myself moving everything out of the room and now moving it back in. Where to begin, first off…do yourself a favor. Anything more than say a small job that you could probably do yourself with a youtube video showing you step by step, get a legit service to come on out and view the job with their own eyeballs to tell you if they can do it. The individual who showed up was very nice so I lay no blame on him, but I spoke over the phone with their main office about having some floor squeaks I wanted fixed. Pull back carpet, find joists, screw it down and put carpet back. I was told that some parts of the carpet could tear and that but fixing the squeak another squeak maybe in time shows up elsewhere. I understood what was said and was told the 4 hour package should be what I need. We moved forward… Our guy arrived on time but we cleared the room to make it easy and was told he can pull the carpet or drill through carpet, but I wanted it done right, he mentioned they do not put the carpet back. On the phone when I agreed to go forward, I was told that it would go back and even knew the risks but a few times our guy said, “no we do not put the carpet back” and you need a carpet specialist. Then when the 1 job was a wash, I was informed I must pay $150 for the trip out which we were both very upset about. I asked him to just try and install a light fixture to make use of the hour though I was going to do it myself later. Through no fault of his own, when the box opened it was missing a critical mounting component. So, no light mounted. In short, unless it is an ULTRA small job, get people who specialize in your needs. People need to come out and inspect the job so the handyman knows what the job is exactly rather than an office saying they can do anything no problem and then not deliver. I was told they can reschedule and do everything then I can call a carpet specialist to put the old carpet back down as it was to simply be rolled back some, at that point I’d rather 1 person do it all and Ace is NOT it. The house has lots of small projects but honestly, I don’t see myself ever using them again. I honestly feel like I was robbed."

"Came next day. Got everything hung on walls. Absolutely love everything. Thank you"

"Good work done in pouring rain."

"On time, on budget. Got the work done with no interference to my business. Looks great."

"Eddie did a fantastic job at the various services I requested. He patched and painted several interior rooms including a paint match. He replaced several broken or damaged light fixtures. He repaired the doorbell. He replaced two leaking bathroom sinks. He also did an excellent job of repairing a fence and a deck off the second story. He was fast, efficient, and great at communicating with me throughout the process. I will absolutely hire him again for any of my handyman needs!"