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"Being on a tight budget I was very pleased with their quote and the yearly cost for quarterly service. The agent who came out to do the service was very professional, Eric explained everything he would be doing and explained the chemicals that he would be using inside and outside."

"Showed up on time and completed the work. I will say the salesperson said they could treat the outside "rain or shine' which sounded odd to me, and the tech said they could not treat the outside due to snow. Were not worried about it, but a pretty simple job for them to treat only the inside at a 1st visit cost. We will see how they do for the year of the contract."

"Everything went well and the team was easy to work with and very helpful"

"Ty Holden is the ultimate professional. He is knowedgeable and accessable to diagnose and remedy the problem Ty is the real deal."

"Moved into a new house, discovered some evidence of mice. Schopen came to the rescue! Setting an appointment was easy, the tech arrived on time, was friendly. He did a visual inspection inside and outside of the house and patched possible entrances around the foundation. He set traps and bait stations and then came back for a maintenance check. No major evidence of intrusion--the holes they filled outside worked! I am keeping them on for maintenance and adding a spider and bugs b/c they give a single fee for maintenance on both--which is a great deal. They also have an account portal on their website so clients can track spending, notes, and appointments. One national brand came and tried to upsell me--saying that I needed them to install a barrier around my house because of some issue with my siding ($2000!) and the cost of their annual service was double Schopen. I highly recommend skipping the big-name brands and going with this family-owned business."

"The south side location of Rose Pest Control that was handled by the Indiana Team, initially started smooth and approaching 2 years of service for me. During COVID period there was a change in staff and management. From there, Poor follow up - No Calls, and poor service where only partial work was done(No Signature confirming work was done), but the the Indiana (Franklin) Rose Pest Control Team expected full payment(to which I stopped the auto deduction the payments) for the subpar, partial work that they did not complete. Despite my several attempts in contacting them to complete the unfinished job). After my frustration with them died down, I attempted to resolve the matter and made several calls(unanswered). I then received a bill for what was claimed as service rendered but the service was not complete. I never received a followed up despite my attempts to reach out to address the matter. The Indiana staff didn't care to assist or nor bother understand my issue. You "had" a Long Term Customer but poor management blew the opportunity"

"Very professional and personable. Called and arrived exactly as he said he would. Even did follow up as he said he would. He gave tips on how to prevent future problems. Good service at a fair price."

"I had several wasps nests around the corners of my home and in a vent. There was also one I didn't notice but the very keen and knowledgeable team member pointed it out. All were gone in a matter of minutes. He also noticed the mud wasp nests on stone work at my home. I learned something new today! Quick and pleasant staff with excellent communication on work being done. I highly recommend them."

"Very poor experience. Did not perform services requested. Did not contact us about follow-up appointment, when we messaged they claimed they stopped by-- without an appointment. Would definitely not use again nor trust."