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Window a/c unit service or relocation pros in Topsfield
Merrimack Valley Plumbing, LLC is a locally-owned and operated company committed to providing fast, affordable, and high-quality Plumbing. We offer HVAC repair, installation, and replacement services. We specialize in heating controls and simplifying complicated plumbing and HVAC systems to make them user-friendly. We strive to find solutions that fit everyone’s comfort needs, from construction projects to air conditioner replacement.
"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."
Paul S on March 2025
Merrimack Valley Plumbing, LLC is a locally-owned and operated company committed to providing fast, affordable, and high-quality Plumbing. We offer HVAC repair, installation, and replacement services. We specialize in heating controls and simplifying complicated plumbing and HVAC systems to make them user-friendly. We strive to find solutions that fit everyone’s comfort needs, from construction projects to air conditioner replacement.
"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."
Paul S on March 2025
RPM Heating & Cooling LLC Dracut, MA, 01826 (978) 957-2728 RPM Heating & Cooling LLC is a well-known, 5-star, family-run HVAC contractor in the Dracut, MA area. Reach our team today. Heating Contractor, Heating & Cooling, Home Heating Systems, Cooling System, Affordable Heating and Cooling https://rpmheatandcool.com/
"My furnace needed to be replaced. I got a few bids and Matt RPM got the job. He was meticulous in his work! He reviewed with me what I needed to know. He left the area cleaner than he arrived and over time if I had a question he was quick to reply. I would hire him again in a minute!!"
Diane D on August 2024
RPM Heating & Cooling LLC Dracut, MA, 01826 (978) 957-2728 RPM Heating & Cooling LLC is a well-known, 5-star, family-run HVAC contractor in the Dracut, MA area. Reach our team today. Heating Contractor, Heating & Cooling, Home Heating Systems, Cooling System, Affordable Heating and Cooling https://rpmheatandcool.com/
"My furnace needed to be replaced. I got a few bids and Matt RPM got the job. He was meticulous in his work! He reviewed with me what I needed to know. He left the area cleaner than he arrived and over time if I had a question he was quick to reply. I would hire him again in a minute!!"
Diane D on August 2024
J. Griffin Heating & Plumbing, Inc is your one stop for plumbing, heating services and boiler system installations. With over 35 years of experiences we are family owned and operated and are committed to quality from the beginning to the end of your project. While it is tempting to troubleshoot your own repairs, it's important to rely on a knowledgeable local heating specialist and plumber to handle your job instead. When you hire J. Griffin Heating & Plumbing, Inc., you won't have to lift a finger. You can rest assured we'll resolve your heating and plumbing problems as quickly as possible. We are a Navien Service Specialist (NSS). Contact us today! We look forward to earning your business.
"Well done."
Ricky P on February 2025
J. Griffin Heating & Plumbing, Inc is your one stop for plumbing, heating services and boiler system installations. With over 35 years of experiences we are family owned and operated and are committed to quality from the beginning to the end of your project. While it is tempting to troubleshoot your own repairs, it's important to rely on a knowledgeable local heating specialist and plumber to handle your job instead. When you hire J. Griffin Heating & Plumbing, Inc., you won't have to lift a finger. You can rest assured we'll resolve your heating and plumbing problems as quickly as possible. We are a Navien Service Specialist (NSS). Contact us today! We look forward to earning your business.
"Well done."
Ricky P on February 2025
Founded by Matthew Girouard, NextGen Aire, LLC is an elite HVAC company that dramatically improves our customers comfort by providing top level education, integrity and honest solutions. We integrate the best technology with an industry leading service experience to provide tailored home comfort solutions to our customers. We have a team of experienced and certified technicians who are knowledgeable about the latest technologies and techniques in the industry. We are trained to diagnose and fix problems with HVAC systems quickly and efficiently, using the best tools and equipment available. We have strong customer service policies in place. This includes being punctual, respectful, and transparent with our clients. We offer flexible scheduling and emergency services to meet the needs of our customers. Our comfort team believes in a consultative sales experience that focuses on building a relationship with the customer and understanding your needs and challenges. It involves actively listening to the customer and asking questions to gather information, rather than simply trying to sell a product or service. We focus on helping the customer identify their goals and offer customized solutions that meet their specific needs. This may involve making recommendations, providing demos or product samples, or presenting options for the customer to consider. We also stand behind our work with industry leading guarantees.
"Really appreciate the help we received. We had an emergency and they were able to come out to help us quickly and resolved the issue for a fair price. Would definitely hire again."
Jason G on July 2024
Founded by Matthew Girouard, NextGen Aire, LLC is an elite HVAC company that dramatically improves our customers comfort by providing top level education, integrity and honest solutions. We integrate the best technology with an industry leading service experience to provide tailored home comfort solutions to our customers. We have a team of experienced and certified technicians who are knowledgeable about the latest technologies and techniques in the industry. We are trained to diagnose and fix problems with HVAC systems quickly and efficiently, using the best tools and equipment available. We have strong customer service policies in place. This includes being punctual, respectful, and transparent with our clients. We offer flexible scheduling and emergency services to meet the needs of our customers. Our comfort team believes in a consultative sales experience that focuses on building a relationship with the customer and understanding your needs and challenges. It involves actively listening to the customer and asking questions to gather information, rather than simply trying to sell a product or service. We focus on helping the customer identify their goals and offer customized solutions that meet their specific needs. This may involve making recommendations, providing demos or product samples, or presenting options for the customer to consider. We also stand behind our work with industry leading guarantees.
"Really appreciate the help we received. We had an emergency and they were able to come out to help us quickly and resolved the issue for a fair price. Would definitely hire again."
Jason G on July 2024
Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!
"I booked a service and was given a 4 hour window. The technician apparently arrived about 1 hour before the window, claimed to have called me but left no message and simply left with no availability during the actual 4 hour window that was promised. This is poor service and I have no heat. Unbelievable and unprofessional."
Nathalie A on January 2025
Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!
"I booked a service and was given a 4 hour window. The technician apparently arrived about 1 hour before the window, claimed to have called me but left no message and simply left with no availability during the actual 4 hour window that was promised. This is poor service and I have no heat. Unbelievable and unprofessional."
Nathalie A on January 2025
JDM Home Improvement is a family-owned and -operated company from the North Shore, with the sole mission to satisfy our clients with great service and amazing performance on every task. Offering handyman services, painting, landscaping, hardscaping, carpentry, cleaning, and mobile car detailing, your satisfaction is our goal.
"Process efficient and completed with ease. Appreciated the flexibility and the cost was great for the job. Will definitely use again."
Jason M on December 2024
JDM Home Improvement is a family-owned and -operated company from the North Shore, with the sole mission to satisfy our clients with great service and amazing performance on every task. Offering handyman services, painting, landscaping, hardscaping, carpentry, cleaning, and mobile car detailing, your satisfaction is our goal.
"Process efficient and completed with ease. Appreciated the flexibility and the cost was great for the job. Will definitely use again."
Jason M on December 2024
For emergency services, please call 781-933-6387. N.E.T.R., Inc. is here to help homeowners install the best heating and cooling systems that fits their needs. Since 1989, we’ve installed heating and cooling systems in Boston and its surrounding areas, tackling tough problems that our clients face. Our goal is to ensure our clients have energy efficient, quiet, reliable systems so they can live their lives to the fullest both at home and at work. Our dedication to our customers’ needs is what drives us each and every day. Our approach to temperature control and comfort has helped us become one of the most respected names in heating, cooling, and refrigeration in New England
"I reached out to couple of companies and ultimately decided to go with NETR, and I’m glad I did. From the salesman Chip, to the installer Daniel Rodriguez, their professionalism was exceptional. Their work ethic and attention to detail sets them apart from other companies in this business. Daniel is an expert and went above and beyond to make sure everything was tidy and perfect! They’re really invested in customer satisfaction!"
Navya P on March 2024
For emergency services, please call 781-933-6387. N.E.T.R., Inc. is here to help homeowners install the best heating and cooling systems that fits their needs. Since 1989, we’ve installed heating and cooling systems in Boston and its surrounding areas, tackling tough problems that our clients face. Our goal is to ensure our clients have energy efficient, quiet, reliable systems so they can live their lives to the fullest both at home and at work. Our dedication to our customers’ needs is what drives us each and every day. Our approach to temperature control and comfort has helped us become one of the most respected names in heating, cooling, and refrigeration in New England
"I reached out to couple of companies and ultimately decided to go with NETR, and I’m glad I did. From the salesman Chip, to the installer Daniel Rodriguez, their professionalism was exceptional. Their work ethic and attention to detail sets them apart from other companies in this business. Daniel is an expert and went above and beyond to make sure everything was tidy and perfect! They’re really invested in customer satisfaction!"
Navya P on March 2024
Prestige heating and cooling is a family owned business with over 30 years experience. We are available 24 hours a day, 7 days a week for you! Primarily serving the northeast of Massachusetts to satisfy all of your heating and air-conditioning needs. If water or air goes through it, call Prestige. 978-600-8764
"From start to finish they were very professional and knowledgeable about what we needed. Once we decided to go with them they arrived on the date set up and finished before the estimated time frame. The crew was phenomenal and before they left they made sure everything was working properly and showed us what we needed to know about the system. When they left everything was all cleaned up. We would highly recommend to anyone that needs their services."
Michael B on January 2024
Prestige heating and cooling is a family owned business with over 30 years experience. We are available 24 hours a day, 7 days a week for you! Primarily serving the northeast of Massachusetts to satisfy all of your heating and air-conditioning needs. If water or air goes through it, call Prestige. 978-600-8764
"From start to finish they were very professional and knowledgeable about what we needed. Once we decided to go with them they arrived on the date set up and finished before the estimated time frame. The crew was phenomenal and before they left they made sure everything was working properly and showed us what we needed to know about the system. When they left everything was all cleaned up. We would highly recommend to anyone that needs their services."
Michael B on January 2024
At JR Heating & Cooling we specialize in your homes HVAC needs. We provide quality on time service, installation, replacement and so on. We find joy in connecting with our costumers on every level we’re more than just a trustworthy residential HVAC company. We’ll look into your homes needs while also building friendly business and personal relationships with you and your family. As the owner of JR Heating & Cooling HVAC is more than just a livelihood to me I’ve spent close to a decade working my hardest to perfect my craft so I can bring my very knowledgeable insights to your doorstep. We look forward to the opportunity to work together and make you home even better with the highest quality comfort, do not hesitate to reach out.
"I would highly recommend this company! They were prompt, on time , very informative throughout our service! The price was very reasonable and response time was great! I would use them again!"
Kerriann P on January 2025
At JR Heating & Cooling we specialize in your homes HVAC needs. We provide quality on time service, installation, replacement and so on. We find joy in connecting with our costumers on every level we’re more than just a trustworthy residential HVAC company. We’ll look into your homes needs while also building friendly business and personal relationships with you and your family. As the owner of JR Heating & Cooling HVAC is more than just a livelihood to me I’ve spent close to a decade working my hardest to perfect my craft so I can bring my very knowledgeable insights to your doorstep. We look forward to the opportunity to work together and make you home even better with the highest quality comfort, do not hesitate to reach out.
"I would highly recommend this company! They were prompt, on time , very informative throughout our service! The price was very reasonable and response time was great! I would use them again!"
Kerriann P on January 2025
Platinum Plumbing, Heating & Drain Cleaning provides quick response times on service calls. We take pride in our workmanship and in all of our services from small repairs to complex installations. Our trucks are stocked with a wide variety of plumbing and heating material so that we can fix most problems immediately. We want to build relationships with our customers, therefore we go the extra mile. We provide free estimates, up front pricing, 24 hour emergency service and always guarantee our work.
"Rob had recently replaced my kitchen and bathroom faucets and I called him to see if he could now replace my gas water heater. I was happily surprised when he said he’d be out within a couple of days and I was REALLY pleased with his estimate. For both jobs, Rob showed up when he said would and was both fast and efficient. He’s a great guy - dependable, reasonable, professional and focused on providing good service to his customers. Rob is my “go to” plumber from now on!"
Maryanne F on June 2021
Platinum Plumbing, Heating & Drain Cleaning provides quick response times on service calls. We take pride in our workmanship and in all of our services from small repairs to complex installations. Our trucks are stocked with a wide variety of plumbing and heating material so that we can fix most problems immediately. We want to build relationships with our customers, therefore we go the extra mile. We provide free estimates, up front pricing, 24 hour emergency service and always guarantee our work.
"Rob had recently replaced my kitchen and bathroom faucets and I called him to see if he could now replace my gas water heater. I was happily surprised when he said he’d be out within a couple of days and I was REALLY pleased with his estimate. For both jobs, Rob showed up when he said would and was both fast and efficient. He’s a great guy - dependable, reasonable, professional and focused on providing good service to his customers. Rob is my “go to” plumber from now on!"
Maryanne F on June 2021
Window a/c unit services or relocations FAQs
If your window air conditioner is relatively new or of high quality, repairing it can restore optimal performance and protect your investment. However, for older units or those with ongoing issues, it might be more cost-effective to replace the unit to ensure long-term efficiency and reliability. Consider the unit's age, the severity of the problem, repair costs versus replacement, and energy efficiency ratings when making your decision. If repairs cost more than half the price of a new unit, replacement is typically the better option.
Window air conditioners last eight to ten years on average. After this time, you may notice decreased efficiency and component wear. Replacing an older unit can improve energy savings and provide updated features like remote controls and better overall performance. With proper maintenance including regular filter cleaning, coil checks, and professional servicing, you can maximize your unit's lifespan.
If your portable AC isn't cooling, it might have a refrigerant leak or a circuit malfunction that's preventing it from working properly. It's best to contact a local air conditioner contractor to inspect and repair the unit. If your AC is older and repairs don't fix the issue, replacing it might be the most effective solution.
Removing a wall-mounted AC costs $55 to $75. Completing the removal yourself at the end of each summer season, being sure to do so according to proper guidelines, keeps you within this cost range. Should you require professional assistance for removal and disposal, if you can't move the unit yourself, expect an added fee of $25 to $50 to the overall cost.
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