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"Everyone was really good to work with at the beginning of the waterproofing to the very end. No complains about the completed Job. I have yet to see the system work because we just have not had Heavy rain over a Long period of time."

"My crew, Joe, Vlad Jr, Nat and supervisor Vlad did an excellent job installing the gutter covers and the zinc strip. They went beyond what I expected. I no longer have to worry about cleaning out my gutters . They treated me like I was their grandmother. So much respect. So polite.. Such sweet men. They did a great job cleaning up afterwards. Thank you guys. Denise Fournier"

"I had so many issues with the moisture in my basement. Alan returned my call within hours, gave me a quote (far below others I priced out), scheduled the work and came out within 2 days, completing the work quicker than I could have hoped for. I would recommend A & A Basement Waterproofing to anyone and everyone!"

"Very responsive, clear and professional. Gave me information I needed and then some."

"My review of the work I have had done by Thomas Gianni & Sons Inc.. They really did a great job of working on my property. I call their office and asked to get some excavation of removing a couple of tree stumps in my yard and to put down approx. 20 yds. of gravel in an area near my shed. It was just about three or four days and they call me back to confirm to come out the next day, June 22. Their employee came by early in the morning and went over all the project. Figured out what equipment he needed and measured up for the materials and started the work about an hour later. He was very cautious and caring about minimal damaging to the yard. After removing the stumps he graded the surrounding area with the machine to the point where I only needed to rake it out to plant new grass. The gravel was put down flat and clean; not a mess. I would definitely hire them again."

"It was great!"

"He did a fantastic job.I am more than satisfied."

"Overall, working with the company was a good experience."

"They were on time, cleaned up after the job and did a great job repairing cracks in cement floors."

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."