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"Our neighborhood was hit by a devastating hailstorm in 2022. The vinyl siding on the north sides of everyone's house was pocked with holes and gashes, roofs catastrophically damaged, broken windows, battered cars, tree limbs everywhere. Certainly, we had all seen storm damage much worse than what found after our storm, but we all braced for the challenges ahead: clean up, repair and even rebuild. As we picked up the pieces around our yards, contracting companies descended on our neighborhood. Dealing with the insurance end of the equation was already becoming a marathon--but the looming questions, who should we choose to repair our home, who will do the job well became a worrisome preoccupation for us and all of our neighbors. Our former neighbor, Ben F, drove by one day, and seeing me in the yard cleaning up, he stopped by to check in with us. Ben listened empathetically. He told us he had started to work for Craftsmen and asked us if we wanted him to give us an estimate. Ben told that us he had been impressed with the team at Craftsmen, that he had found a workplace guided by principles of integrity. As he put together the estimate, Ben was thorough and thoughtful, answering our endless questions with considerable knowledge and good advice. We trusted Ben as a friend, and after looking at other companies, we decided to go with Craftsmen--not only on Ben's recommendation, but on other positive feedback we received from people who had worked with them through the years. Over the course of a year of work, there were some issues that arose, perhaps not surprisingly, but each time and overall, Craftsmen listened to our concerns and acted fully to resolve them. But what made the difference was the consistent assurances we got from Phillip P, one of the company's owners, that Craftsmen would correct any issue to our satisfaction--a promise that our patient contractor, John B, followed up on, as we likely drove him crazy with anxiety filled texts. Steven S at the office ensured that we were scheduled for our repairs and any follow ups that came after. Ben’s hard work, Phillip's word, John's follow-through and the teamwork at Craftsmen all mattered! This experience has taught us that in the process of home repair and restoration (and I imagine in renovation too), you cannot let the idea of the perfect get in the way of the good. And Craftsmen delivers the goods! We have finally, and thankfully, come to the end of repairing our home! We 100% recommend Craftsmen if you are looking for a solid, local company that operates on principles of integrity and that goes the extra mile to ‘make it right.’ Craftsmen, like other companies following the hail event, met a different sort of storm—a storm of people needing repairs. The unusual circumstance meant that Craftsmen had to learn how to navigate a disaster event along the way. But as they learned best practices in the aftermath of our storm, they stood by their work. Now, as we stroll through our neighborhood, we often note how lucky we were to have made the best choice! Thank you, Phillip, Ben, John, the men and women on the construction and window crew, and everyone at the office for your dedication and hard work!"

"Ty was all some, they did the work explained everything and was helpful with his inspection. I would hire him again easily."

"Kept in communication throughout the process, arrived when promised, professional and friendly, work completed as promised, all debris removed at the end of the work day"

"We are thrilled with our new floors! Each day, we would come home and be amazed by how much the team got done that day. The team did beautiful work and we definitely plan to hire them for other remodeling projects in the future"

"AVOID THIS COMPANY AT ALL COST. This is the worst company in the entire state and if you allow them onto your property or entertain the possibility of using them to repair your roof IT WILL BE THE BIGEST MISTAKE YOU WILL EVER MAKE. The con starts right from the start with the door hangers and company info they use to promote their company. They DO NOT have an A+ rating with the BBB - in fact read all the complaints that have been filed with the BBB about this company. They are a NOT a member of the National Roofing Contractors Association - this was confirmed by the NRCA who advised they were issuing a warning to Lexington Blue to remove this claim from their advertising. Pay no attention to the reviews that are on their website. They are padded with a lot of ratings done by the staff and owner. We found out about that info from two of their staff after they left the company. To get real understanding about the type of operation Lexington Blue runs, read the BBB complaints, read the YELP reviews, read the Google reviews - Read the Reddit’s that about this company - their bad service, their false advertising - their out of control sign campaigns - it will make you sick to see what this company is doing and make you question how they have been allowed to remain in business and continue to mislead customers, take their money and not do the work or if they do the work it will be sub par and will just lead to further repairs and damages to your home. I was one of those homeowners who answered the door in August of 2024 and fell for their false credentials and matching polo shirts and the reviews on THEIR website. They inspected my roof, called my insurance company, filed a claim and callled or texted Everyday to see if my insurance company had sent the check for the claim yet. As soon as the check came they showed up at our door. Requested the full amount of the claim and advised that they would file for the supplementals and they would perform the room repairs in the next 4 to 6 weeks. I could go on and on and give you a detailed overview of the nightmare that would follow but let me give you the quick overview of what has occurred and what we are still dealing with almost 7 months later. Hundreds of unanswered telephone calls and text message, more lies and broken promise that you can even imagine, discovering the hundreds of dissatisfied customers that they have and are currently scamming. Finding out that after the 4 to 6 weeks had passed that their was a queue of over 300 customers ahead of us and they would call when we were next in line. After the false advertising and missing their deadline I asked for my deposit back and advised them I would go elsewhere and being informed that it take 6 to 10 weeks and they charge 15% for cancelling a job. If you do get a refund even a partial one it can bounce when you put it in your bank (read the story of what that customer went through and their reviewof this company). Getting letters from this company saying that we had been approved for the supplemental claims and gave directions to call them when that check arrived so that they could get that money as well so that the repairs would happen on time. This was 12 weeks into this ordeal and after calling our insurance company we were advised that it was all a lie and they had filed for nothing. They ignore Letters of Demand even after getting it via certified mail. I am 66 years old and have a home that my mother and I own. She is 86 years old and has advanced Parkinson’s. We are having to hire an attorney and sue this company to get our money returned to us so I can have the repairs done to our roof that is going to require even more repairs than it did when this all started. Please avoid getting conned by this group. Read about the owner, stay clear of the employee Danny Liponi - he will lie and con you out of every cent he can and then just stop taking your calls. This should not be possible for this company to be allowed to remain open"

"These guys were awesome. From the 1st guy and last guy I talked to, Sam. And everyone in between. Sam kept in touch with me throughout the process that took longer than we thought due to weather. From snow to thunderstorms, it was not cooperating. And yes, in Indiana you can have both of those things within a week. This may not be typical but I got more work done than I was expecting. And it's not that I told them to do it but it needed done. And they always asked me 1st. Good company. The work is pristine."