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"E"

"Very thorough and knowledgeable."

"Provided great service when it was an emergency at my mothers house and got here AC back up and running right away and was also able to service my unit same day. He showed me exactly what was wrong and was very honest and fair with the pricing and repairs. Saved my mother a lot of money!!! He definitely has a customer for life with me. His knowledge and professionalism is excellent!!!! I would recommend him to anyone!"

"Yes the job was completed and worked. The plumber that they sent out was not professional."

"Competent and efficient technician. Owner made sure everything was done properly "

"From the moment I received a call from Tammy at Advanced Environment Solutions Inc. (AES), I knew I was dealing with a company that stands out from the rest. We had been shopping around for HVAC replacement quotes, and to our surprise, AES offered an over-the-phone estimate that was a staggering $7,000 less than any other quote we had received. This wasn't just a promise; it was a reality that they delivered on with professionalism and integrity. The process was seamless. After a quick confirmation visit by their technician to verify our unit size, everything was set in motion. On the day of installation, despite the sweltering heat, AES's teams worked with remarkable efficiency. One team expertly removed our old unit, and almost immediately, another arrived with the new one. The entire replacement was completed in a single day, leaving us both amazed and immensely grateful. The staff at AES were not only professional but also incredibly courteous and knowledgeable. They explained each step of the process, ensuring we understood everything. The quality of the new HVAC unit they installed surpasses any expectations we had, offering superior performance and energy efficiency. What's most puzzling and impressive is how AES manages to undercut competitors by such a significant margin while providing top-notch service and quality. This is a testament to their business model, which prioritizes customer satisfaction and ethical pricing. We highly recommend Advanced Environment Solutions Inc. to anyone in need of HVAC services. Their commitment to excellence, combined with unbeatable pricing, makes them the go-to choice. Contact AES, and like us, you'll discover why they are simply awesome!"

"They did quality work They are on time Very professional"

"Summary: Company charged me $1000+ for 2 separate service visits that did not fix my AC unit; technicians and Operations Manager are not truthful about work done; Operatiins Mngr will tell you find another HVAC company when you express dissatisfaction ….I contacted Glenmont Heating and Air Conditioning since my AC unit was not dispensing any cold air. Thermometer was set to 68° however the unit temperature was reading 77-80° (note this was the week of extreme heat wave). On 21Jun2024: Glenmont technician Roderick performed a service call. I spoke to him via phone after the call to which he told me he added refrigerant to the system. This did not fix the issue and the unit continued to not dispense cold air with the thermometer reaching 77-80° despite being set to 68°. I was charged $119 for this work. Operating Manager Tim Schindle is contradicting what the tech said and claims Roderick did not add any refrigerant. I again called Glenmont HVAC for a second service appointment. This technician claimed the coil needed to be cleaned. The second technician (Eric) then falsely reported on his report the unit temperature dropped to 68° when he left when I have photographic evidence showing the temperature in the high 70s. I waited about 24hrs as instructed for the thermostat to drop and it never did and the unit continued to not dispense cool air. I then called a supervisor (don’t recall name) who essentially told me due to the extreme temperatures everyone was experiencing HVAC issues and did not recommend any follow up service. I then had several back/forth emails with Operations manger Tim Schindler to notify him after 2 separate service visits, my air conditioning was not fixed. In the end he told me, and I quote “my system is old…we don’t know the maintenance history…it is best for both of us to find another HVAC company. He did however bill me $964 for the second service visit, which did not fix my issue. I ended up having to call another HVAC company who diagnosed the problem as a compression failure/ replaced the unit and now have cold air blowing. The second HVAC company did not understand why the 2nd technician from Glenmont Heating/Air Conditioning was changing coils and said this was not necessary to do. Second HVAC company showed me the reading of the compressor unit to which I could see no charge was registering, essentially the compressor was no longer working which was the root cause of my issue. In conclusion, I’m disappointed with Glenmont HVAC and feel they sent incompetent technicians who falsified their work. When I complained to the company and expressed my disappointment with their work (or lack there of) they told me to seek other HVAC company without fixing my AC unit but charged me $1000+. Poor business acumen and highly unethical company that needs to be held accountable for cheating customers and not performing quality work."

"The Stapleton Team. Made quick contact, scheduled around my time frame, and delivered a skilled tech to solve a basic problem that I couldn't fix. They also recommended additional settings at no cost and proposed other services the company has as a separate fee for service."