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"I was very happy and impressed with the level of communication, immediate attention to my questions/concerns, and the fact that all issues I raised were immediately fixed. The manager was on site every day."

"We hired Tomasetti Builders & Remodelers at the end of 2020 to renovate our kitchen. The project involved completely gutting the old kitchen and opening up the walls to make it an open space to our dining room and living room. In addition, we added a slider to the dining room area. The project was scheduled to begin November 2nd and began as planned. The owner Larry and his wife Joyce were very nice to work with when preparing the contract and initiating the project. Prior to meeting Larry and Joyce, my husband and I had a design of the new kitchen already, but Joyce took us to the stores they engaged with on a regular basis to select kitchen items such as the backsplash, floor tiles, and kitchen faucet. Joe was the project foreman and the one we consistently worked with on a daily basis. Joe came with his co-worker Mike to perform the work. They were extremely professional to work with and Joe was an excellent communicator. Joe provided daily summary updates on the days they worked on the project in addition to next steps. When I reached out to Joe, his response was prompt in providing answers to my questions. Joe ensured the contractors were kept informed of the situation and adjusted their scheduling as needed based on project progression. Both Mike and Joe worked hard every day they were present and Joe ensured the job progressed so that it was complete as close to the agreed upon timeline, as possible. Joe ensured the job met our expectations. Our satisfaction was his ultimate goal. Mike and Joe are the reason our kitchen renovation was done exactly how we wanted. We are ecstatic with the renovation results and would recommend hiring Tomasetti Builders with Joe and Mike working on the job."

"I highly recommend DDR. There are so many contractors out there and it is difficult to know what youâ ll get when you hire someone, from the quality of the work to the level of communication. This team did a great job from start to finish, and delivered a beautiful new space for my family. We selected DDR after getting multiple bids to update our walk-out basement into a more livable space. Key in this selection -- the price was competitive, and the team seemed attentive to the project needs as outlined. I had a tight budget and relatively aggressive timeline for this project. Admittedly the timeline was impacted by a few things that were out of DDRâ s control, including the Town building inspectorâ s schedule and a delivery delay (a new window arrived damaged and had to be reordered.) Nevertheless, the team stayed on budget and delivered a wonderful new basement. What a great project team -- led by Alex, the team (including John + Angel) truly transformed a dark dingy space into a bright fresh room. Alex was very thoughtful in suggesting options that would improve things and was exceptionally attentive to detail. He was super responsive to any texts or questions. In particular, I appreciated his high level of â perfectionismâ in how the finished product turned out. For phase 2, we need some custom cabinetry built for the space and I look forward to having the DDR team return to work on this next phase."

"Very responsive, clear and professional. Gave me information I needed and then some."

"The owner, John Petrillo, is an old-school pro. This was an insurance claim job, but we hope to hire him again this year for another large (non-insurance claim) project."

"All staff efficient, professional and provided extra assistance willingly Provided repairs timely and extra requests as project moved along Work completed timely and met expectations"

"I recently had the pleasure of working with Outdoor Revival on our new 600ft Trex deck, and I couldn't be more thrilled with the results! From start to finish, their team was professional, knowledgeable, and incredibly skilled and hard-working. The quality is outstanding and they completed the deck quickly. The crew listened to our ideas and helped bring them to life in a way that exceeded my expectations. The Trex materials they used are beautiful and they went above and beyond to make our deck perfect. I highly recommend Outdoor Revivals and look forward to using them for our next project!"

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."