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"Excellent customer service that began with the appointment operator and continued through the salesman (Corey) to the installers. The installation was seamless and Nelson and his crew were a pleasure to work with, even taking the time to customize the height placement of my grab bars and shelf. I am so delighted to have a safe shower in which l can now bathe."

"Did a very professional and thorough job."

"I hired Calco to replace my shower. On the final day of work, one of the installers collided with my car's front bumper in the company box truck. The sales manager, Matt, asked me to get an estimate for the repairs from a local body shop and send it to him. After sending him the estimate for repair, he ceased responding to my attempts to contact him. Several days later, I received a condescending and disrespectful phone call from one of the owners, Paul, who rudely informed me that they hadn't gotten back to me because "they were busy," demanded video evidence that the damage had been caused by a Calco employee, suggested that because I live in Lancaster City and park on the street that I should expect that my car will be damaged, and accused me of "threatening his business" when I stated my intention to leave honest reviews of my experience. I regret trusting that as my neighbors and members of my community they would take responsibility for damage caused by their employees."

"I have long used LONG to do all my projects around my home. Time and time again they deliver quality! Thank you Chris Reynard and Long Baths, I love my new Walk-In Tub"

"Willing to work with customer vision. Offered excellent suggestions to improve our ideas. Definitely recomend"

"Team did a great job from setting up keeping the area clean. They did quality work. We’re very happy with everything."

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"Fabulous! We needed our water conditioner serviced and other company wouldn't touch it because they didn't install it and just wanted to sell us a new one. Rebecca scheduled us for the following day! Steve Venditti was great, has 20 years of experience and knew what he was doing. He spoke with the manufacturer and they decided what needed to be done. He had the parts on his truck and 4 hours later the job was done. $500 included parts and labor and service call. Very fair price and excellent service. Totally professional. Highly recommend."

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."