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"UNSCRUPULOUS This business is unscrupulous they don’t go to the black neighborhoods the techs are racist hypocrites that make there helper do all the work and they get paid the most they put there helpers in dangerous situations I worked here and they tolerated me for 2 months treated me like second class made me use 40ft ladders by myself my first week then fired me through an text and couldn’t give me any reason I call everyone I didn’t get an answer or reason don’t not apply or call them if your not an rich white man or woman the owner is named ”Rich” even he couldn’t give me a reason to why I was being fired I give them 100% and they spit my face and treated me like second class I never seen a company be an tyrant to there own workers"

"prompt and professional"

"Hired Trugreen to spray for weeds and fertilize in March. Prior to hiring, our lawn was nearly weed free and one of the best in the neighborhood. Sprayed for crabgrass multiple times but never killed it once. Weeds got worse as time went by. The final time they came out before we fired them they sprayed herbicide during the middle of the day in 100 degree heat. Two days later the crabgrass was still alive but 60+ percent of our lawn is burnt and totally dead. I reached out for two weeks and couldn't get a return call or email from the local supervisor. When he finally came out he denied any fault at all and suggested we call the extension agent and let their lawyers deal with them. Sebastian was very unprofessional and unwilling to come to any sort of resolution. We will now have to re-sod our once pristine lawn on our own dime because of the damage this company we hired did to our grass."

"My experience with Pest Ban and their family of companies has been one of the worst vendor experiences i've ever had. In November of 2023 we hired PestBan to get rid of roof rats that had infested our house from overhanding trees. Throughout the course of the service, which cost several thousand dollars, i encountered: 1. Perhaps the biggest issue is that we still have rats! Four months later and the rats have effectively beaten and outsmarted the company whose sole job is to get rid of them! 2.Overpromise and under delivery -- the technician providing the quote assured me that they would not stop until the job was done and the rats were gone. They would work top to bottom and inside / out to get the job done. Boy did this not happen! 3. Maybe the worst communication i've ever seen -- following each appointment i asked for a follow up appointment and tried to set dates to get exclusions and cleaning / deodorization done. This never happened! Not once! Every time i had to call them myself to schedule the next service or i would never hear back. Each time i complained and the issue never got fixed. 4. Not our job -- I was told multiple after pointing out new entry / exit points for the rats that Pest Ban doesn't handle that and that i'd have to find a different vendor. This wouldn't be such a big deal if the technician didn't promise comprehensive service. 5. Low quality work -- You would think that Pest Ban would be good at their only job -- finding and closing off the rat entry points. But boy was that not the case. After each visit i went around and found places that they missed and had to call them back out and point out the gap. Even their own technicians made repeated comments such as, "i'm not sure how they missed that. It's really obvious". This went on for at least 4 visits in a row. So, in summary, find a better vendor! Pest Ban will charge you a lot and leave you with a lighter wallet, a list of complaints, and a house full of rodents."