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"It went great. They provided a quote in a timely fashion. Knowledgeable. No sales people. They know their stuff and offered me a great service at a great price. They were in and out in one day."

"Job done beautiful"

"Work was performed as scheduled. Problem of a overheard upper story was solved."

"While I appreciate the company's attempt to rectify initial issues, our overall experience with this solar installation was unfortunately very unprofessional. The initial installation team demonstrated a lack of respect for our property, damaging plants, leaving debris (including an orange cone), and inappropriately using our private bathroom despite a readily available public restroom on the premises. Following my initial negative review, the company offered a Home Depot gift card as compensation, which wasn't particularly useful to us. They also offered to address some unrelated roof repairs they noticed, but I questioned why these weren't addressed during the original solar installation. Scheduling follow-up work proved equally frustrating. An appointment was scheduled for Wednesday, but the crew arrived a day early on Tuesday without prior communication. While I appreciated them attempting to complete the work ahead of schedule, they left the roof partially finished overnight, exposed to potential weather damage. Furthermore, the crew damaged another plant box during the Tuesday work and continued noisy work – including banging on the roof – until 8:30 PM on Wednesday, violating DC noise ordinances that typically require work to conclude by 7:30 PM. This put us at risk of a city violation. Throughout the entire process, communication was poor and the lack of consideration for our property and local regulations was deeply concerning. While I appreciate the attempt to make things right, the experience was ultimately not ideal and left us feeling very dissatisfied."

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

"American Home Contractors and Hugo in particular were great to work with. We had multiple jobs done which required several trips and Hugo kept us informed and worked around several weather delays. He relocated and installed a new attic fan, hooked up the bathroom fan to a new roof vent, insulated a pipe in the attic, installed apron flashing on four windows, painted the flue vent, reconnected some lose siding and replaced three pieces of rotted trim and painted it. The work appears to be top notch and we appreciate the hard work and long hours Hugo put in! I would definitely recommend this company and most certainly Hugo to everyone. We also had American Home Contractors replace our gutters and install gutter guards. They did an excellent job with that as well."

"American Custom Contractors did an outstanding job replacing the roof, woodwork, trim, and gutters on our historic 1910 home. The ACC work crews, including carpenters, roofers, and gutter specialists, were highly skilled and experienced. Yanni Agouridis, our project consultant, was extremely helpful in working out the details of the engagement at the outset. Blase Skully, project supervisor and quality assurance manager, was always available to answer many questions and provide advice as we refined the scope of work and the project progressed. He made sure they delivered exactly what we were seeking to accomplish. Blase was also sensitive to ensuring that the historic look of the house was maintained and enhanced by the materials they used and the work they did. The result is beautiful. We get many complements on our new roof and gutters. We highly recommend American Custom Contractors."

"I hired Beautiful Home Services for a master bathroom renovation after reading many positive reviews posted online. I'm giving BHS 2 stars because even though I'm happy with the final outcome, it was a series of struggles over the course of 6 months to get here. Leading up to the renovation, I had 2 different project managers who were supposed to be helping me pick out materials. Neither sent suggestions or responded to my emails about selections for my bathroom. In the end, everything was set up by an assistant. I finally got a 3rd project manager, who showed up to my project on what was supposed to be their start date (it had to be pushed back a week) with no idea of the plans that had been in progress for months. This situation quickly went from bad to worse due to a ton of miscommunication between my contractor, the 3rd project manager, and the BHS offices. My contractor continually lied about things to me and to the BHS office. They tried to charge me over $1,000 for a mistake the contractor made. The contractor even tried telling my project manager I approved of the mistakes, which I obviously didn’t. The day my project manager scheduled for my countertop to be installed, the contractor was nowhere to be found, which resulted in delays lasting weeks. He also started to treat me in an incredibly condescending manner. I'm a single woman who was very involved in the project (I built the custom vanity myself) and he treated me like I had no idea what was going on despite my having to essentially act as my own project manager for the entirety of the renovation. I gave him multiple pictures of how pieces should be installed, and his team disregarded them and installed the pieces incorrectly. Ultimately, I complained to the project manager about him, who took him off the job. On their last day of work the contractor still showed up to my house, even after being told not to. There was also an issue with water being spilled upstairs in the bathroom. I was told by the contractor that I would come home to a "small brown spot" on my kitchen ceiling where the water spilled on the floor above. Instead I came home to a hole in the ceiling, with water actively leaking (see attached picture) onto my kitchen floor. He downplayed this to the BHS offices too, who didn't know how extensive the issue was. Thankfully they fixed everything without charging me. This project started in November and was finally finished in April. I was waiting on a piece of hardware for my shower that I notified my project manager about in January. Unbeknownst to me, he left the company and did not relay this information to my now 4th project manager. Contractors came by to finish the project in March without knowing there was still a piece missing. At this point, I contacted the BHS owner and expressed my frustration with the entire project, but mostly how long it was taking. He apologized and let me know he would make this project a priority, and try and order the missing pieces for the hardware ASAP. 3 weeks go by and I only get 1 piece of the 4-piece hardware. Finally, the 4th project manager tells me they’re out of stock and I should pick out something new. I quickly googled the entire piece of hardware (not each of the 4 pieces), and found there were over 300 in stock at Ferguson, which is the supplier BHS was working directly with. I have no idea how a project manager, an owner, and the multiple representatives at Ferguson couldn't find this piece when they told me my project was a priority, adding an additional month to this already extremely delayed project. I would absolutely not recommend BHS to anyone planning on renovating their home. This was a horrible experience for me and not worth the time and undue stress for a master bathroom renovation."