Composite Deck Contractors in Waterloo, IL

"My wife and I knew that we needed a new deck and so I decided to do research. We knew that we wanted to go composite decking vs wood as we do not want to have to maintain a wood deck. We decided to research deck companies and figured we would get a few different quotes and make an informed decision based on those quotes. We decided that we would schedule on site consultations 2 at a time and after those quotes get 2 more and so on and so forth. Our first scheduled appointment was set for April 14th at 10AM and the second appointment at 1PM. The consultant that came over was Johnny Pagano. The key to being successful is all about selling 3 things. 1. The Company 2. The Product 3. Yourself. Johnny did an amazing job selling all 3. He discussed the benefits of Midtown Home Improvement all without disparaging other companies but instead focused on the benefits his company has to offer. I had ordered a sample of some composite of a different type and Johnny discussed the benefits of the Zuri PVC material that they use and showed me a color that closely resembled the color I had chosen from the other company but the Zuri has a real wood look. It was not until Monday April 17th that I decided to dig into the pros and cons of Trex VS Zuri composite and confirmed that everything that Johnny stated was correct. As a matter of fact the only side by side testing that Trex won on was the available color options and the lower price, but even on the review I had read it stated that the many colors of Trex looked like painted composite where Zuri has a true wood look. Some other benefits of Zuri over trex were the lack of fading, the lack of heat buildup and that Trex has 3 different grades while Zuri just focuses on having the best product available instead of having a good, better, and best grade material. We were sold on the Zuri, but I provided full disclosure to Johnny that I had another appointment and that I felt it would be fair to honor that appointment. He completely understoodâ ¦Unfortunately my wife did not understand and said, â No, Why do a dog and pony show with someone else when we know that we are sold on the company, the product, and Johnny.. Call the other place and cancel the other appointment. I did call the other company and then we signed a contract with Johnny for which I felt was a fair price and was told that we would receive a call within 7-10 business days to have the measurements that Johnny took confirmed and schedule the teardown of the old deck and installation of the new deck. The next step included a re-measurement of the deck by Jacob who was also very friendly and mentioned that he is excited for us as the deck will look amazing. I reached out to Anthony (one of the managers) who stated that since we do not have an HOA that we most likely will have the deck completed by the end of the May once the engineers create the CAD drawing and file for the permits. I was notified on May 16th from Amanda (Production Administrator) that the permits have been approved and the work should be starting soon. Coordinated with Jacob a few times and I feel bad that in our excitement we were blowing up his phone with â What are the next steps?â â Will this still be done soon?â , yet he stayed professional and answered our questions. I received a call from Mauricio letting us know that his workers would be coming by to tear down the old deck. They had the old deck done in no timeâ ¦. Super efficient guys. Multiple deliveries of parts were coordinated as well as confirmation of permits and told a completion date that was within the time frame mentioned. The deck was completed yesterday (June 2nd)and my wife and I could not be any happier. We will recommend Midtown Home Improvements to anyone and everyone that sees our deck as well as try to score some referral money when they make their purchases after seeing our d..."

"It was 94 degrees the day they were supposed to come in the afternoon. I thoroughly expected them to cancel and reschedule for a cooler day, but no, they came and worked steady until the job was done!"

"They did a fantastic job."

"They call you back, they show up when they say they will.. They explain everything so well. They are amazing!"

About us: "C-MAC Development, LLC offers quality services to clients at reasonable prices. Our courteous staff has the professional tools and experience necessary to help with all your needs. We specialize in interior and exterior painting, kitchen and bath remodels, flooring, window installations, fences and decks. Call today to get in touch with our staff, and to learn more about what we have to offer!"