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"This guy is a fraud. He has about 5 reviews two of them were from his son and wife who gave him a score of 5/5 without any comments. He came and installed two main drains and caused damage to the piping by the equipment. Folded the winter cover wrong and was told to repair the damage he caused and to redo the cover. He promised he will after he got the money and ran away. I called more than 20 times, left voice and text messages and he won't care to respond. After 2 months he said he won't day any more needed repairs because he thinks I won't pay him which is a lie. I never negotiated his price and paid him immediately without delay."

"Great company."

"The absolute worst! These guys "opened" my pool. PJ, the owner and an employee were on site. I had to spend two hours helping them because they couldn't figure out how to attach the railings and diving board. They didn't vacuum! They didn't even attempt to balance the chemistry. They didn't turn on the heater, unless you count pressing the on button. It was not working, and needed repairs which I wound up doing myself, they didn't bother to check it, at all. Worst of all, they failed to tighten the bolts on the diving board, and as a result one of my kid's friends got injured when the board went sideways. Stay away. Literally, anyone else is a better choice."

"They came and put in extensions on the gutters. One was very poorly installed."

"Excellent experience with Fischer Decks. Brad is expert - been doing decks for 30+ years - it’s all perfect. Joe"

"They did an excellent job!"

"If I could give Nate, Shawn, Keith, and the rest of the Deck Company team 10 stars, I would! I highly recommend them! Our project was particularly complex because it was a very large 34”x 34 1/2” Trex deck completely surrounding a semi inground oval pool with extended pool stairs. There were many challenges along the way because of the pool, including strict safety requirements for the railing height and gates, as well as a ring of concrete around the base of the pool that had to be jackhammered through for a couple of the post holes! Nate was so positive the entire time. Every time an obstacle came up, while I was panicking, he would just smile and say “I’ve got this!”. In the end the deck was finished ahead of schedule and passed all village inspections (including the pool safety requirements) on the first try. The end result exceeded our expectations, it’s absolutely gorgeous. The attention to detail is amazing. Things like the trimming out of the lattice, the angle cuts on the deck railing, and the perfect coping of the decking around the pool and pool stairs really make it look fantastic. The whole team was courteous, and professional the entire time. Nate and Shawn were always happy to answer my questions (and I had a lot of them). They left our yard better than they found it, power washing our sidewalk and driveway to clear away mud that was mostly left from the pool install. We definitely choose the right company for the job!"

"This place has terrible customer service and doesn't care about small pool purchases (they only prioritize big projects). As of May 14, 2020, I paid (down payment) for a 16' pool from Russo's Pools. I was told my pool would be installed in July 2020. The installer was to go out to look at the site within 1 week. They never did. I called and got no one, only leaving a message or the phone just ringing. This was all last summer 2020 with no communication. I contacted Russo's pool in March 2021 and was told they didn't have my pool nor had any idea what happened. They have given me the run-around since. I was told the installer would call me, and week after week, they did not. Not until I asked to speak to the owner that the installer called me, stating he had JUST gotten my number. The owner discussed them obtaining and installing an 18' pool to make things right. Anthony Russo is now stating he never said that; he says he only said he would look into it. All discussions about pool and site were about 18'. Even the assistant I have been talking to this week has been checking deliveries for the 18' pool and working on getting one. Anthony Russo says he can't do that, and I am here 334 days later and NO pool."