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"Jared and his crew were great. Easy to communicate with and professional. Jared's team did my basement and it looks awesome"

"Professional from start to finish. Nate provided excellent suggestions during the in-home consultation. Dan was a pleasure to work with. He is a hard worker with an eye for detail. Brie did a fantastic job pulling the entire project together. We would definitely recommend Living Bath to anyone considering a bathroom remodel. Our new bathroom is gorgeous!"

"I called for a quote on changing my bathtub to a wheelchair accessible shower, for my mother in law. I was amazed at how quickly they got back to me, I saw them the next day. Their bathroom designer was so patient with us, took his time to show us all their samples, and even helped us find financing that made it possible to surprise my mother in law with an entire new bathroom! The guys who came out did an incredible job on the bathroom and made the whole process so easy. They got the job done in less than 3 days. From start to finish, it was such a great experience. Can’t wait to work with them again next year on the outside of our home!"

"Very responsive, clear and professional. Gave me information I needed and then some."

"Quick, one day service, cleaned up after, friendly they even double checked with us before installing safety handles and shelves to make sure they were exactly where we wanted them."

"Jcs remodeling did a fantastic job on my bathroom I love their work.they worked really hard to bring out my vision and they exceeded all of my expectations. I will definitely recommend jcs remodeling for any home remodeling and will be using them for future projects."

"Had my bathroom redone and it came out beautiful. The whole process was seamless and the communication was excellent. Will use again for future projects!"

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

"The work was done timely and beautifully. Kevin is a joy to be around and easy to communicate with. He’s conducts his business with integrity and thoughtfulness. He genuinely cares about people. I’d highly recommend him."