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"Greg the inspector came out, nice guy very knowledgeable, I spent 14800 in waterproofing and mold removal, new sump pump and a air purifier. Greg and I went over everything the crew was going to do. Well where the water issue I was most concerned about , they side step and only put the drain tile down the middle and not at both sides. Stay Dry ended up sending 1 person to put tile in on both sides and fixed that issue, now I am having water issue where I was not having issues before and come to find out where my water line comes in they just put gravel under and did not put the concrete back in that area. So now I have a new leak and I can't seem to get this company to come back out for a 3rd time to fix this issue. Also I have water coming up from the newly concrete floor, I was told that the concrete has to cure for awhile which I understand that, but I don't think it should be seeping up along the cracks where the new and old concrete meets. Waiting on this company to correct."

"Great work. Fast and friendly. Very professional. Highly recommend "

"Mid-State Basement Systems came highly recommended by a good friend from Buffalo, NY and they did not disappoint. From start to finish they were very professional yet personable. Larry & Phil in the initial stages of the basement inspection and a reasonable quote. Silvino and his team who done the actual work was incredible, done with absolute excellence. They were here when they said they would be and finished the job a day ahead of schedule. I am thoroughly pleased with this company, first class. I highly recommend them if you need work done on your basement.******"

"I hired this company the first week of January with an anticipated day of service being Jan 14. Due to weather and temperature the work did not get done until March 14, and when I hired them there was no warning that this could happen. I paid up front and when they came out the workers were nice, but they only did about 2/3rd the agreed upon job and said they needed to bring a lift out to get the higher branches because they thought their ladders were tall enough but they were wrong. So the job was incomplete and despite saying they would email me a quote to bring a lift out I've heard nothing since. So I paid for a job, only got the easiest 2/3rd part of it done, and heard nothing since. I genuinely regret hiring this company."

"I had Apex come out to address some serious issues in my basement, and I couldn't be more satisfied with their work. The initial assessment was thorough, and they clearly explained the problems and the necessary repairs. They provided a detailed and reasonable estimate. They fixed the foundation cracks, installed a new drainage system, and waterproofed the basement. The crew arrived on time, worked efficiently, and maintained a clean and organized work area. They were respectful of my home and made sure to minimize any disruption to my daily routine. Throughout the process, communication was excellent. They kept me informed of their progress and were always willing to address any questions or concerns. I highly recommend Apex Basement & Drain Repair."

"Currently not satisfied I noticed nothing has been updated on here in two years a lot can change. They have been out twice with no solution Istill have water coming in my basement. No phone call returned to explain my coverage as it was transferred from previous owner? They spent over 18,000 dollars and we were told this only covers one wall? How can there be a lifetime warranty on a basement only covering one wall?"

"Great workers and very professional"

"On April 5, 2024 we received an estimate from M&H preservations for $2500 to replace our front porch steps. We agreed to this amount and we were then told that Matt would get in touch with us when he was able to do the project. On May 2, 2024 the steps were started at that time we paid half of the $2500 due. Due to rain delays and other projects for M&Hpreservations the steps report roughly around May 7, 2024 at that time we paid the remainder of the 2500. When the steps were being poured we were at work so my sister who lives across the street gave Matt the check. When Jeff got home from work of course he noticed the steps and what a great job M&H preservations had done then he noticed the sidewalk next to the driveway had been damaged. With a cement truck poured the steps the driver drove on the sidewalk causing the sidewalk to crack into several sections and creating a small valley where the water now puddles. It was early June when I contacted Matt to tell him about the damage and what could be done to fix it? He told me that he would come by and look at the damage never heard anything from him so about a week later I try to contact him again at that time he told me that he hadn’t gone by the house. He also told me that he didn’t know who the truck driver was that he needed to talk to. I tried a third time to contact him no response. By this time I was done with him and I let Jeff talk to him. Just got in contact with Matt and told him that the cement truck damage the sidewalk and what could be done to fix the problem.Matt once again told Jeff that he would have to get in contact with the driver. Couple weeks later Jeff try to get in contact with Matt spoke to him about the situation and at one point Jeff even offered to help. Now it is September and with winter right around the corner our sidewalk is still damaged."

"Hired to replace my existing plaster ceilings with drywall, replace the old blown insulation in the attic with batt insulation, install a new ceiling fan including wiring, and rewire an existing ceiling fan. Juan and his guys are efficient and professional. They always showed up in the estimated time frame. They cleaned up the work area every day before they left and cleaned up at the end of the project. Extremely pleased with the finished work. Jason, the owner, is very responsive to emails, texts, and phone calls. Kitchen ceiling was cracked and falling the day after the estimate and I called Jason and he sent Juan out within an hour or so to brace the ceiling to keep it from falling. This was before I had even signed a contract. He had absolutely no obligation to do that, but I extremely appreciate it. It saved me a mess and damage to deal with. Would absolutely hire them again in the future and highly recommend them."