Sump Pump Repair Services in Westlake, OH

"I will hire them again. Iâ m very skeptical of contractors but every once in a while you find a truly good person that knows his business"

"We hired Chris to do plumbing repair work on two separate jobs in our home. He repaired faucets in two bathrooms & the kitchen sink. And he replaced a wax ring on a toilet and added a shut off valve to the swimming pool water line. We have been extremely satisfied with his workmanship. And he explains everything that he is doing in detail so we could understood exactly what he was going to accomplish. Chris is professional and leaves area clean afterwords. He also respects your home while entering and leaving to get parts or equipment from his vehicle. We would highly recommend Chris to friends & family and to anyone in need of a plumber. (We have had â otherâ plumbers that we were not satisfied with their work & would never hire them again or recommend to anyone.) We would rate Chrisâ s work quality, customer service, & value with 10+ Stars if it were an option!"

"Got both bathrooms remodeled in my condo, including new tub, custom walk in tile shower, and custom tile floors. Fantastic experience from beginning to end and exceeded my expectations. Helped me through the design stage while still staying respectful of my budget. Was very prompt and professional during the construction phase and throughout. Great communication throughout the process and was very accessible if I had any questions. Ensured top quality work was done (even higher than my expectations and my own high standards). Also did great follow up service to ensure that I was happy. The project finished on time and was great quality. Mark was the main tile guy and did a great job. I would highly recommend Big Bear and plan to use them again in the future."

"Paul was punctual, professional, completed all the maintenance explaining the repairs. Very knowledgable off all home repairs. He completed electrical, carpentry and miscellaneous repairs. Price was very fair and better than we anticipated. We recommend him highly and will use him again. Nov 2019"

"They were quick to respond and did a great job!"

"Josue was great -- he called me quickly the evening I sent the inquiry, came out the next morning, and did the replacement that afternoon. I had another quote from a plumber I had used in the past, and it was exactly the same amount. I chose Josue because of his responsiveness. He seems like a lovely person!"

"Would hire this company again if needed. Work was completed in a timely fashion and clean up was appropriate."

"Did a great job thank you will use you again."

"The crew did a good job installing the sump pump and waterproofing a wall. Everything regarding the electrical panel upgrade that I bought as a part of the package has been a nightmare. I took off work twice on days when the electrician was scheduled to be at my home to do the work but he never showed up and OBS never reached out to me to let me know they had canceled the service for that day. Apparently, the salesperson screwed up his quote and after wasting my time on two days, he texts me to tell me that it is going to cost me an additional $1950 to upgrade the panel (plus, the $1102 they had already factored in for the upgrade). I responded to his text and left him a voicemail but have not received any correspondence back yet, I have also attempted to contact his manager at their office but they transferred me to the wrong person on multiple occasions and I have been unable to get a hold of anyone regarding this. At this point, I just want to be credited the $1102 back that I was charged for the electrical upgrade so I can take care of it myself but the company overall has been very slow to respond and seemingly unprofessional apart from the crew who did the waterproofing work. Addition: OBS ended up refunding me the money for the electrical upgrade and throwing in a 3-year service plan in exchange for changing my review to 5 stars."