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"Ill keep this as short as i can, which isn't short given the multitude of screw ups on Tigers part. Overall the turn time was good and setting the appointment was easy, however the experience left ALOT to be desired. The initial person who took my call did not properly record the issue as described resulting in the first tech being unprepared to resolve the issue and a subsequent visit from an advisor. The advisor drew up several service offerings and made a few recommendations for upgrades and enhancements to our existing system, including pointing out a possible safety issue. As part of that she made mention that they would have to remove a small portion of dry wall in the upstairs laundry closet to complete the flexible duct work which we agreed to. She scheduled the appointment for the work to be completed monday (it could have been done friday had the first call taker properly recorded the issue). The technician that showed up on monday was friendly enough however was unprepared to complete the work. Instead of a small hole in my laundry closet the duct work resulted in a hole in my kitchen ceiling spanning half the width of the kitchen, way more intrusive than what the advisor had set us up for. The technician also asked for my assistance multiple times, including to help pull duct work, which if im paying for a service, why do i have to help perform the service? The technician was also unprepared to clean up after himself as he needed to borrow my shop vac, paper towels, and cleaning spray. I guess his shop vac had been damaged on a previous job (again why am i paying you?). The technician also failed to perform all of the work that was paid for days in advance, more specifically they did not cap off the open flue from an old furnace which is a service that had been prepaid with the advisor. When asked about this the technician said he did not have the part, but if he came across one would "drop it off". After realizing this tiger was called requesting a refund for the unperformed work, at which point we were told "it could take up to a week for the supervisor to contact you to process that". Really? Your supervisors are too busy to ensure customer satisfaction in a timely manner, but you sure can come take someones money in less than 48 hours no problem.... I would not recommend them to anyone and definitely will not be using them again for anything. Attached is a picture of the small hole i was told would be left in my laundry closet. Please not that by laundry closet it ended up being kitchen ceiling, and by small hole, it was halfway across the kitchen."

"We can't say enough about how delighted we were with not only the results of our total kitchen remodel, but the experience of working with Mike, Ryan and Jared. From our very first contact, they were reliable and responsive, answering all texts and calls promptly and keeping appointments punctually. They offered ideas but were also highly respectful and responsive to ideas we presented, always saying "We can make that happen!", even when we had some really out-there requests like cutting a whole section of cabinets out around our 100 year old laundry chute and installing a stained glass window! Ryan and Jared are superb carpenters; their work is beautiful and they pay careful attention to detail. Best of all they are both extremely polite and pleasant, which really matters when someone is in your home every day for several weeks. They had our kitchen completely demolished down to the plaster and back to being a functioning kitchen in just 4 weeks , including significant plumbing and electrical repairs and upgrades , as well as delays in shipping of a replacement for a damaged cabinet (not their fault!) and our new window. They have well-established relationships with a number of local subcontractors and vendors who are equally reliable and skilled, so the project moved along without any other delays. We would hire them without question to do other work on our home!"

"The repair was very well done. Greg did an excellent job."

"Everything went great and was done very quickly. Will definitely hire again."

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"Absolutely amazing work performed with great attention to detail. Communication was proficient and the paint job was simply astonishing ,would definitely work again in the future. 10/10 would recommend."

"not great a year ago. will not have them back"