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"Worst Moving Experience Ever – A Complete Scam business Beware of the dirty tricks used by this moving company: 1. Deliberate Delays to Increase Charges – The movers idled and wasted time, dragging out the job to charge more by the hour. 2. Extortion for Additional Payments – They held our furniture hostage, threatening to cancel the job on moving day and demanding extra payments before downloading furnitures 3. Absurd Excuses – traffic cause delays, claimed we had "too many" boxes not listed in the inventory (such a joke, all quoted companies said boxes do not matter), and using the elevator for moving causing delay(WT*?); Furniture wrapping—something other moving companies all do—cost time. All the excuses they can imagine to waste more time. 4. Abusive Customer Service – When we called the office to report the delays, they yelled at us, interrupted, do not let us speak, and even hung up. Later, we were harassed with repeated calls. 5. Poor Furniture Assembly – They left our bed frame and office desk wobbly and unstable. See the pictures below for proof. We have used four different moving companies before and obtained quotes from four others for this move. Every other mover completed our moving in six hours for a local move. All the quotes we received estimated the job would take six hours. However, this company wasted four hours just loading the truck while demanding full payment above the agreed price. They deliberately m overcharged us. This was essentially a gangster-style, robbery-like moving experience. The movers arrived significantly late, frequently disappeared during the job. When we called the office to report their laziness and inefficiency, they threatened to cancel the job and unload all our furniture after 3.5 hours—when 90% of it was already loaded onto the truck! Then they hung up on us. Later, we were bombarded with harassing calls. On-site, the staff also threatened to cancel the job in front of our neighbors. Fortunately, the entire building know their behavior and will never book them in the future. This was an absolute nightmare. Imagine having your moving job canceled on moving day, especially when you’re busy and stressed, your lease has ended, your cleaning is scheduled, and your leasing office is closely monitoring your move-out. After being hung up on and begging them not to cancel, they demanded extra payments not included in the contract, holding our belongings hostage at the destination. To make things worse, the furniture they assembled was so wobbly we had to hire a handyman to fix it. We know what hard-working and efficient movers look like—we’ve hired them before! We have never been threatened with job cancellation, forced to pay extra before completion, or left with unstable furnitures! The person named Joey was the ringleader of this scam—yelling, interrupting, threatening, and pretending to be hard-working before we signed the contract. Such experience deserved to be reported to the Better Business Bureau (BBB) and filed a detailed scam complaint. This company doesn’t make friends in business; they make enemies on purpose. Moving of America delivered the worst quality of service and customer experience for sure! We sincerely hope no family ever experiences what we went through by Moving of America"

"It went well"

"PLEASE, PLEASE, PLEASE, STAY AWAY FROM THIS COMPANY!!!! I hired them for a personal move from NYC to Putnam County and they will sell you the stars and moons and claim to be the best in the business. Steve Eschebauer booked the move for us and Mary Purcell coordinate the local move. Once the movers arrived, it was clear to us that it would be enough man power to handle the move. The movers SEVERELY DAMAGED OUR BED BEYOND REPAIR. I submitted a claim to get some kind of compensation and because I didn't purchase extra insurance, the company will only refund you $.60 per lb. My bed is a $3,000+ bed and they offered to refund me $180 which was ridiculous. They want you to purchase extra insurance which costs almost the same amount of the actual move. Although Mary offered to help with this problem, the ultimate solution was to send a repair company to "fix" the bed by putting some nails through it. But truth be told, the bed is no longer the same and we are out both a bed and descent amount refund to be able to purchase another one. And to add salt to the wound, they emailed us to say that the bed was reapaired to our satisfaction when in reality the bed is broken beyond repair!!! This company is IRRESPONSIBLE and doesn't care whether your goods are damaged or not after they get paid! THEY ARE HORRIBLE AND I WOULD NOT RECOMMEND THIS COMPANY EVEN TO MY WORST ENEMY! SAVE YOURSELF A HEADACHE AND GO ELSEWHERE FOR YOUR MOVE!!"

"Last Thursday the crew was hired to remove all items from a 1 bedroom apartment and clean the place. They did an excellent job and I would highly recommend their services."

"The efforts of the movers who packed up my home went well; After speaking to Eli, I opted for the services that grouped my items for an interstate move, that stated items would arrive between 8-10 business days of the earliest move in date; after giving the date, it required several calls to coordinate the actual day. The second set of movers arrived at the appointed time then angled for a tip stating that there was an elevator charge of $300 (would it have been better to use the stairs to a 4th floor apt). Two small incidents with the move in-2 pieces of furniture were damaged, which I filed with the moving company, 3 months later no word on that claim, and, the movers failed to wash their hands after using my bathroom. Going forward, To have better control over the delivery and quality of work of the move effort, on both ends, I found it easier to coordinate the 3 phases of packing, moving and unpacking on my own; and hopefully I will see the funds from the insurance claim."

"The guys came in and did a great job. The wrapped everything very well and were quick at getting things in the truck and to the new home. I will use them in the future."

"Their price was the best and I was skeptical after reading other reviews where people said they increased the price upon arrival. I inquired about this and my sales rep said this is usually for additional items not included in the quote, which makes sense. As I was packing I called Aaron to add things so there were no surprises at the cost of my move. The guys showed up on time and drove my furniture to my elderly parents' house in Delaware, where they kindly set up the bed at no extra charge. Aaron was wonderful and responsive the whole time. Will definitely be using them again and highly recommend."

"hired Roadway Moving for my move from Austin to Los Angeles, and they made what could have been a super stressful process feel seamless and easy. The entire team was so quick, careful, and professional from start to finish. A special shoutout to Julian, who was absolutely amazing—he was so kind, efficient, and clearly cared about making sure everything went smoothly. I truly felt like I was in good hands the whole time. Highly recommend Roadway if you're looking for a moving company that’s reliable, diligent, and just really great to work with!"

"I was doing this move at a time of great life change and not only was Daniel incredibly helpful in setting up the move but my movers the day of were wonderful, fast, and endlessly patient while I was a wreck! I could not have asked for more and will use them for any move I can in the future."

"Best moving company in NYC !!"