Date: 01/25/24
Nature of Project: Add a new egress window
Comment: Customer did not provide additional comments. Please contact the customer to discuss the details of this project.
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Service Pros
Charlotte, NC·
Gutters, Windows & Doors, Attic Insulation , and 7 more
"Tony the project manager and all others involved made this an easy transaction. Very pleased with my new roof"
Tim H. in December 2023
Thomasville, NC·
Painting, Drywall
"Mr. Jose Cruz is a gentleman, a great listener, and a willing collaborator with homeowners! He was, with his helper, Santos, so excellent in the first job that we hired them again for a much different and MORE COMPLEX project that they were capable of doing but not seeking! Their care, attention, and competence in doing the 2nd job is the backbone of this recommendation. The 1st job was to repair, partially remove, and predict the future needs of our 250-foot, wooden privacy fence. Nicely done already, with options for which we'll hire in the future. The 2nd job was to install our new bathroom vanity; install the new countertop with pre-installed sinks; demolish the 50-year-old built-ins; remove old sinks/plumbing; position the 3 new cabinets vs. an alcove and mismatched flooring; save the mirror above; and save whatever wall tile could be. Jose and Santos did a mathematical process of installing near-fitting pieces patiently and correctly, and I was confident in them at every step. Consider the complexity: a strange-sized alcove (70.25") and 3 separate cabinet- and drawer-bases (69.0") for a large countertop (68.5") with 2 pre-installed sink basins. Everything had to be calculated perfectly, step by step. All cabinets had to be level for the countertop. We had subfloor under the old bases and tile under the middle of the old vanity and in the rest of the room. The demo revealed surprises in the wall, the old plumbing, and especially the floor, making our early installation plans impractical and our project timeline impossible. Jose couldn't have expected these when quoting or starting the job. They immediately distinguished themselves in the demolition. They worked hard removing short, old, built-in cabinets that were truly built to last. The old tile back- and sidesplashes were critical to save for a fully tiled room with a partially demolished bathtub wall--and they saved 80% of that tile, including precious bullnose tiles! Their care in saving the 5-foot-wide mirror saved us at least $300 in replacement costs. This savings covered some of the totally appropriate, extra costs for Jose's extra work in the unexpectedly difficult demolition. Thursday (Day 1), during demo and rough-placement of the cabinets, Jose always welcomed my input and made sure I was content with the work. Jose and Santos listened to my own careful calculations in acquiring pieces from different vendors and envisioning the space after demolition. I sat right outside the workspace and received rescued tiles, handed straight to me for protection. Jose addressed flooring problems with shims and boards, overcoming nearly all problems. Working with me took extra time. Jose cheerfully provided many solutions, and yet we eventually decided that we needed an extra day *before* they returned to think about the problems with the non-square spacing between the walls and the countertops, the sidesplashes, the wall's base molding, the cabinets' uniform kickplate, and the floor. Proving his flexible attitude and gentlemanlike behavior, Jose rearranged his schedule to give us that needed extra day and evening before returning. Jose's willingness to come back for installation on a Saturday gave us several benefits: We had a Thursday evening for routines; a Friday night to re-measure after demolition and reconsider wall/molding/trim options; and a Friday when our plumber came to handle unexpected pipe problems from demolition, preventing a bigger plumbing job that would have risked the new cabinets later. On Saturday, my husband worked with Jose and Santos on our updated plans/details. The 3 men worked wonderfully together, repairing walls/flooring, installing trim, and solving problems. Jose did for us what few contractors will: collaborate and even share workspace with handy homeowners on a complex project. Jose and Santos did competent, complete carpentry & teamwork on our..."
Sandra B. in March 2022
SL
"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"
Sammi E. in June 2024
MP
Stanfield, NC·
Plumbing, Electrical, All house hold remodeling needs , and 7 more
"They are polite, kind, walked us through every step and their prices are exceptional."
Annatoli M. in December 2017
Madison, WI·
Doors, Kitchen Refacing, Tub to Shower Conversions , and 2 more
"I recommend working with Mad City WIndows!"
Megan M. in December 2020
BR
Trinity, NC·
Construction services, Recovery Smoke Damage, Recovery Fire Damage , and 2 more
"Know if you want to extend the length of your windows and how many windows you want to be replaced and the type of gas in the windows."
Ralph H. in October 2018
RA
New York, NY·
"Great services for the update system for you guys today I will be there soon always a few things to do that ok baboons 8"
Fredrick W. in December 2024
HC
Mount Airy, NC·
SP
Winston-Salem, NC·
Handyman Projects, Home Maintenance
"Tim was very personable very respectful of the home if he dropped something he cleaned it up highly recommended to anyone."
Tammy F. in April 2019
Showing 1-9 of 10 results
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HomeAdvisor Community Rating
Overall Rating:
Winston Salem Window Replacement Companies are rated 5.0 out of 5 based on 13 reviews of 13 pros.
The HomeAdvisor Community Rating is an overall rating based on verified reviews and feedback from our community of homeowners that have been connected with service professionals. See individual business pages for full, detailed reviews.
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