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"Note, we got asphalt singles...metal was the only choice above. We live on Lake Ontario and our roof took damage from high winds. Tall Pines was one of the roofing companies I called to get repair estimates. Tall Pines was my clear and easy choice for the job. Matthew (the owner) stayed involved from start to finish. He met with the insurance estimator and even contacted my insurance company to check on my claim status. The job was promptly scheduled and within days materials arrived and the crew a couple days later. Dave (project manager) was excellent from start to finish. The crew was respectful, efficient and meticulous. Not a spec of debris remained after their clean-up. I highly recommend Tall Pines for any roofing needs. Great price, professionalism, integrity, top shelf materials....what's not to like! I couldn’t be happier. Thanks again Tall Pines!"

"Did a great job would recommend to anyone I know."

"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"Most overpriced roofing company around. It's laughable the quotes I was given by these guys vs. the other roofers I spoke with. Combine that with the fact I was warned about how they are quick to go the half-a** route when encountering a problem vs. actually doing the right thing and solving the problem. I've heard many accounts of this company just throwing up flashing and tar over a problem area of a roof instead of taking off the bad old roof and fixing it the correct way. People please get MANY MANY quotes for MANY different companies and you will quickly see that Proctor is a rip-off artist."

"They were fantastic, took awhile to get started, but they came and did a great job"

"They did a great job!"

"Hired to redo my husband's bath as he broke his hip and needed a bench and grab bars, also to update main bath. Gave him requested deposit for both jobs. Never finished husband's bath and bailed on the other. No refund issued, owes me $1600! His contract Is a joke, has incorrect address. If a contractor is available when you ask beware. All the good ones are booked."