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"will review after job is complete"

"We needed some posts in our basement replaced with proper footings. TerraFirma was quick to respond and quick to do the work. We are very happy with the result and would recommend."

"Patrick was super responsive and communicated well. He did exactly what he said he would do and in the time frame we discussed. He was flawless! I couldn?t have asked for a better contractor and will use him again!"

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Beautiful work done by people who care. I had an old deck torn out and a new one built. The work is impeccable. Rob was accommodating as far as changes and special requests. His crew was on time and very easy to work with. Good communication and close attention to detail. I love my new deck. I will certainly hire them again."

"I bit muddy because of rain but they kept working. Final result was great"

"Nice job, completed project in two days."

"So the concrete foundation was poured but it was missing but it was missing all of our one anchor. There are walls that are too high and too low. They didn't use vibrator on the concrete so there's several places where the concrete didn't settle in and there are exposed rebar. So we hired another engineer to come up with fixes for the problem and the engineer said that the project should take 140 yards of concrete but the contractor ordered 189 yards so there's a lot of wasted concrete."

"Excellent, very professional and very efficient, did a very thorough job and made sure yard was cleaned up to my expectations and even went above and beyond."