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"Great! Very professional, and they got the unit quickly. I would recommend them."

"Updated review 6/6/2019: In reply to my posting on Angie's List, Fixation said I was unrealistic and unreasonable. I actually was a client that wanted the work done that I had contracted for, the work done correctly, professionally and timely. I got none of those things, so I want to make sure others know exactly what happened to me so they don't ever have to go through it. 1. Fixation abandoned the job halfway through owing the owner (me) money and leaving behind shoddy workmanship, as well as removing lumber paid for by me (video available.) They took over an entire year just to get to the halfway point. (photos included of current state of job). 2. A lack of supervision/oversight on the job caused water to pour in 8 places into my home, which was less than one year old at the time. This caused damage to the ceiling and wall sheet rock, which Fixation never repaired. I contacted Fixation via text while the rain was pouring into my new home from the ceiling and received a call and was yelled at because "he was at church with his family." 3. The foundation failed inspection due to missing footings, heavy wire mesh, and 6 mil plastic. 4. The entire tie beam was poured 2 1/2" too tall and had to be cut off. 5. The brick support beams blew over in the wind and had to be re-built. 6. Window openings were not made to the size specified on the plans. 7. Fixation used foil dryer vent hose instead of sheet metal pipe to go up through attic to roof vents which is not code and is a fire hazard. His "plumber" wanted to vent the dryer into the attic. That is certainly not code, especially in SW Florida. 8. I paid Fixation for 12 (10 double, 2 single) windows last Nov. and was told in Feb. by the carpenter that all windows were too big for the openings. Fixation also ordered the wrong type of windows to begin with...the kind with flanges that are for new wood construction, not block. 9. Fixation had trusses delivered into the dirt which sat out for months getting moldy. Information on trusses said if stored beyond a week on ground, trusses should be put up on wood blocks. They stayed in the dirt. 10. Plywood was delivered way too early and sat on the ground for months with a light piece of plastic over it. The plastic blew all around and it definitely got wet. Fixation could have cared less whether or not it was covered. Why would you order plywood months in advance only for it to sit out in the weather when you can have it delivered in a day or two when ready for it? 11. Two doors were installed but only one works. 12. Two separate end windows were installed and neither opens properly. The flanges were sliced off in chunks to fit into the opening. 13. Fixation had the subs (carpenter and electricians) come out to do their job, and when they arrived, the job wasn't ready for them. There was no supervision or oversight. 14. Fixation also left a large garbage pile on the empty lot next door which required me to have it removed despite their claim of "white glove service". I had to clean up all the debris left around the foundation because Fixation didn't. 15. I asked several times for the 5% Angie's List coupon discount offered, but my question was always ignored. 16. Be wary of being told your job was bid at no profit....you might find on the permit the value of the job to be $10k less than quoted, as I did. 17. There were many other mistakes and problems due to lack of supervision and oversight. I am posting all of this because I hope others don't have to go through the same problems that I did. Don't just trust Angie's List reviews and make the same mistake I did. Do your homework (before signing anything) on the Lee County Gov website where you can look up a variety of records on a person.....all kinds of records. Demand a specified time frame for job start & completion. Ask for back-up receipts from sub-contractors to justify the charges on the bills. When I asked for them, I was told, "you're not going to micro manage me." Watch for the same items being billed on more than one invoice. When I saw something on a new invoice I had already paid for and pointed it out, Fixation then just changed the wording on the new invoice which somehow magically changed the price. Ask for a detailed contract with specified amounts for each part of the project. Be wary of any mention of doing projects for Veterans at no-profit, and "white glove service". I had to remind Fixation that I too am a Vietnam Veteran with a service-connected disability. And there's also a 10% senior citizen discount Fixation offers on Angie's List, never got that either. So, while he may have thought me unreasonable and unrealistic, I believe Fixation does not provide the type of service they sell with their words. I am left with a job half done. I haven't been unreasonable and unrealistic. I have been beyond patient after waiting over an entire year and the job still isn't done. I have been pushed to the point of frustration, anger, and disbelief. Now I'm left to deal with a job half way completed and some of the work that is done, is not up to code or operational."

"ON TIME , PROFESSIONAL"

"Even in a smallish condo - plumbing can be complicated. Kyle & Daniel were able to help me plan for this project remotely and also change gears quickly when my electrical panel couldn’t handle the planned on-demand system. They also helped to coordinate the electrical eval and provided lots of phone support. I am looking forward to more hot water and would recommend Mr Rooter for Naples area plumbing needs."

"I was requesting an estimate to replace my main line from water meter to the house. They sent a tech out to do the estimate. The tech did not do any diagnostic work to figure out if I needed a new line or not. He measured the line length and said he'd give it to the office and have them send me a quote. He then charged me $94.30, That's $67.50 for a half hour of work, and $24.05 for miscellaneous supplies. On top of all that was a $2.75 charge for using a credit card, I wasn't given any other options to pay. What misc supplies are needed for a quote? Now over 2 weeks later I still haven't even received the quote I request, and was charged for. They definitely haven't done anything to win my business. I feel taken advatage of. Who charges for quotes?"

"Wonderfully"

"Excellent! Carlos did a great job on the toilet installation and shutoff valve replacements. Troubleshooted a minor issue with my kitchen valves and made the installation even cleaner and more logical than before. Very reasonable price, too. Highly recommended!"

"Everything went smooth and Warren was great - he really knew what he was doing. Price was also very fair."

"As well as can be expected. Normal city inspection delays,material shortages.Patrick found a way."