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"Polite local family owned business. Sara and Barbara from dispatch kept us informed of our technician's arrival time. The job he was at before ours was more involved than anticipated. Robert was great, explanations were clear, he had everything he needed and was out in under an hour. There was no upselling involved. The job looks very nice and was $300 less than a large chain competitor's estimate, for the exact same thing!"

"They were great!!!"

"The electrician team came in and diagnose the problem upon doing some investigation. Soon after they promptly provided a reasonable quote. After they received.thengonahead , they quickly got to work on the project and did a fantastic professional job. I am happy with the work they performed and exhibited a high level of professionalism. Great job! Thank you!"

"He answered all my questions and concerns gave great advise and fixed the problem."

"They did great. Gave a price for my scope of work that I thought was fair. Showed up as agreed, actually early. Performed work and workmanship was great. Very professional and nice guys and definitely would hire again."

"The outlet that was installed behind the flat screen tv was accidentally (without my knowledge or request) connected to a light switch. This error was not discovered immediately and only after extended periods of cable and television issues did I learn about it. Meanwhile the accent lights were connected to the same switch as all of the existing adjacent ceiling lights (although the electrician and I specifically discussed the need to be able to control them separately for the purpose of "accentuating" the art without the spotlights being diffused by the existing ceiling lights. In my rush to leave town for a scheduled trip, I didn't double check the work but when I returned, I contacted the company and explained the problems. The original electrician was no longer employed by Bolt but multiple others came to my home, acknowledged the issues and agreed to make them "right". I was also told there would be no additional charge to fix these errors. They couldn't figure out how to properly disconnect the light switch from the tv so I agreed they could tie off the wires behind switch plate and essentially make a "dummy switch". With the tv issue "fixed the best they could" and with the commitment made to now fix the accent light problem, I moved forward with the installation of the fans and was rightfully charged a fair amount for this "incremental" work. But once I paid for the fan installation I was told that the accent light issue would not be corrected... unless I paid additional money and the once-friendly work team just walked away. They told me the owner would call but he didn't. I left multiple messages and finally was told that the owner (Patrick) was aware of my issue but had stated that I received accent lights according to their documents and he would not be calling me back. The company denied that I had any conversation about separate switches for the accent lights (even though its own electricians agreed the work was done improperly) and pretty much told me to pound sand. It would have been nice (not to mention appropriate) for the owner to at least return my call. I won't do business with Bolt again."

"Great work"

"I hired this company to put in a generator after seeing their commercials on TV, and seeing all the high reviews online. I can say that my experience has been horrible. First off, the permitting process took months, just to get the approval to install the generator. After the install, city permitting workers came out countless times sighting issues that needed to be resolved that seemingly didn’t get resolved because they’d get flagged again for the same issues. The biggest being they installed the generator too close to the natural gas line, which caused them to move the generator over about 18 inches and needing to install a giant junction box on the outside wall of my house. Not a great look. During the install and clearing permits, it’s almost impossible to get ahold of anyone to get a status update. I’d call and leave messages, email – repeatedly – before I’d finally get someone to reply. Fast forward a year, I discovered they installed one of the junction boxes incorrectly to my pool heater, causing it to fill up with water… so another repair. Now after the first year they hit you with a $600 per year contract to continue to monitor the generator for issues. Even after I signed it, I still get an email asking me to sign up every couple of weeks.. I’ve responded a dozen times telling them I’ve signed up for the monitoring program and to stop emailing me. Now the icing on the cake. I’m paying $600 a year for them to 'monitor' for problems. Today we lost power and the generator didn’t turn on. Looked at my mobile app, and it shows the cell signal used to monitor the generator isn’t working. I open the generator and the control panel that runs the entire system is blank and not working. Obviously a major problem… and isn’t that why I’m paying $600 a year for Reliable to monitor for problems and fix them before they cause an issue? This monitoring program is a scam. If they were actually monitoring the system they would've seen that my generator didn't exercise on Monday as scheduled, and that I've been offline over a week! Calling to ask that question just got me on the line with some low level customer service person, who can’t do anything but set an appointment a week from now. If you’re going to install a generator, look elsewhere."

"This company and especially electrician, Robert Waldie, were great. The company was responsive, timely and reasonably priced. Robert Waldie was courteous, professional and efficient. I highly recommend both the company and Robert Waldie."