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"Charles was extremely knowledgeable and helpful. I plan on using him anytime we have any plumbing issues in the future."

"He did a good job and saved me thousands."

"Quality technicians that are looking to be an advisor not looking to sell me something. Really appreciated them explaining my options."

"Installed my elderly grandmother Norma's HVAC 6 years ago. Recently A coil was icing up. She was told she'd need a new A coil (not cleaning first). A-Coil was covered under 10 year warranty but not labor. They quoted her 2900 to install the new A-Coil. I checked with multiple other HVAC firms, and the labor to install this part and the refridgerant was on the order of 900-1000. This firm gouged my elderly grandmother. They didn't send her an itemized bill, so I think they just have a set price that includes the part. They took her money and there has been no effort by them to make this right. Watch out, they'll do this to you too or someone you love. They said it's inflation, but this is what happens when they sense that they can take advantage of someone. They won't talk to me (her grandson), only her, and told her there was nothing they could do and just took her money. Beware, use someone else, you cannot trust these people."

"Hired Mark after only one estimate quote. During n while speaking with him I advised I wanted to raise the height of the fencing to four ft since I had dogs, using whatever salvageable material n realign adjusting the post. Since I work during the day n he wanted to work during the week, I was not present. After having time to take to inspect and revIew the work. I contacted Mark, we spoke and he advised he had them cut it down to 3.5 ft. N basically saying it would cost more n he would not make a profit. After being told he had over priced me for the job, and advised 4 ft n actually quoted me for four ft. Missing caps, damaged joint brackets were not replaced, reiterated the problem only to on deaf ear. Mark then advised he would be out to place the Caps n brackets this was 3/29 but has not thus far. Still awaiting the rectification of my project, n I was going to hire him for another job. PAID IN FULL"

"The worst company I have ever hired, poor workmanship, poor service, pricing is ridiculous. I put a review on their true rating site that’s 1.8 Look for it under Don R, it would not allow me to upload pictures, tried several times, but if I could it would be a picture says a thousand words."

"My siding is beautiful. The team did an amazing job explaining all the steps and following through with a beautiful product."

"Excellent! Accommodated our need quickly and was kind and courteous."

"8 June 2024 Bordner did the roofing on our home three years ago for the previous owner. The roof has failed in multiple places, leading to part of the structure needing to be demolished (they don’t know how to install EPDM) and other parts of the roof to rot out entirely. When the problem was first noticed to be attributable to the recent ‘professional’ roof work, I asked to meet with a Bordner representative on site to review the leaks. I was fobbed off. I was told they were very busy and it could be a month. I asked again and said this was unacceptable to which they said they would be out in a week. As the damage was so bad and the site progress was being adversely affected, I said I would just hire someone else to replace their work and send them the bill. They then became available to meet and insisted they would do the repairs, if any repairs were to be done by them (yet ten days later no one had even been on the roof from Bordner). I was put onto one of their director’s Kyle whom I spoke with and emailed back and forth. He was not very forthcoming with information. He tried on multiple occasions to throw people not involved in the roofing under the bus , including the framer (who did 1,000’s of projects with Bordner). I later learned the framing subcontractor refuses to do work with Bordner because of their business practices and past experiences. They sent a PM to the site a several days later. A nice chap. We had scaffolding up around the house. I offered to let him up on it to see the roof, but he declined, so I showed him photos whilst standing just under the roof. In reviewing photos we also discovered the chimney flashing was incorrectly installed. I followed up the following day with Kyle to see what was going to be done to fix the roof. He again fobbed me off and said I may hear from a different director/owner. I asked who that person was and Kyle refused to tell me. I find it ironic that the marketing director, Kyle, deals with warranty claims. This speak volumes to how the business is run. After a week and much chasing, I finally got in touch with Sam Fleenor, a Bordner director. I was clear with him that time had run out for making excuses that repairs needed to be made or he would need to reimburse for the work. He again did not take responsibility and said someone would come out next week to look at it (after the previous week someone came out met me on site but did not want to look at it). With no timeline for repairs or resolution is site, we had no choice but to hire someone else to do the work to avoid more damage to the structure. Sam was to contact me Monday with how the roof issues would be resolved. Monday came and passed and no sign of Bordner via email or phone. I contacted them at five this evening to see where they were with our claim. Sam replied and said they drove by and it looked like we made the repairs. He offered to add more silicon to their poor chimney flashing, but nothing else. After being part of completing a roughly $20k roofing job three years ago which caused tens of thousands in damages, Bordner offer only to bring a tube of caulk. As an architect of nearly three decades, I have never seen such poor workmanship and belligerence from a contractor. Highlights of their workmanship include chimney flashing caulked to the sloping side of the chimney (should be stepped and cut into mortar joints), EPM membrane screwed onto plywood so that water passes straight through and destroys the structure, water p****** out of soffits, etc. You learn the most about a company when something goes wrong. Things went terribly wrong and Bordner has damaged our home with costs exceeding $20k. They now say the 3 year old roof is out of the 10 year warranty. 3 July. Bordner refused to get up and look at their roof issues. Now they claim it’s ‘unfortunate’ and they have learned. Imagine what their response to you will be when there is a problem. 16 July Still no resolution from Bordner. Warranty is useless and Bordner insurance is non-existant. We are out over $40,000 in damages…"